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Windows 7: Artifacts and BSOD (0x00000116) after Overclocking GPU


07 Sep 2013   #1

Windows 7 Home Premium 64bit
 
 
Artifacts and BSOD (0x00000116) after Overclocking GPU

Hi everyone,

A few days ago I overclocked my GPU (GTX 570) with MSI Afterburner app as I had done hundreds of times before (the GPU's almost two years old) and after pressing Ctrl + Alt+ Del to open Task Manager, the display went black and recovered a few seconds later showing a pop-up saying "...nVidia driver stopped working and recovered..." (well, in Spanish because I'm from Spain) and then a lot of artifacts appeared filling the screen.

Quickly I turned off the PC, and from then on I get a BSOD after the Windows logo appears. I've tried several things to fix the problem but none of them seem to work: pressing F8 and selecting "Repair System" option, uninstalling and re-installing nVidia drivers... It just lets me enter the Safe Mode, to enter the Windows "Normal Mode" I must disable the GPU. IF I enable the Gpu, I get a BSOD when I try to access the normal mode. By the way, I keep on appreciating some artifacts (lines) both in normal and safe modes, but they are very weak. And yes, the nVidia drivers are not up to date right now but they were when the problem happened, I just have been trying older drivers to see if that fixed the problem.

What do you think? Is it a hardware or a software (drivers) issue? I think it is the first one, but I'd like to be sure before doing anything...

I attach the system info (via msinfo32) and the DMP files hoping it helps.

Thanks in advance and sorry for my English,
David.

My System SpecsSystem Spec
.

07 Sep 2013   #2

Windows 7 Pro-x64
 
 

Quote:
A few days ago I overclocked my GPU (GTX 570) with MSI Afterburner app as I had done hundreds of times before
That could be the reason. I hope your GPU isn't toast but it sounds like it. The dump is reporting your NVidia driver doesn't match your system. It's also reporting that the driver crashed due to a GPU hardware hang. But this could be that the driver is not for your GPU. Verify that you installed the correct driver first.
My System SpecsSystem Spec
08 Sep 2013   #3

Windows 7 Home Premium 64bit
 
 

Tank you for your answer Carwiz!!!

I know I said "hundreds of times" and it maybe doesn't sound well, but I always checked the temperature of the GPU and it never exceeded 65 șC even with the most demanding games. The DirectCUII has a pretty good cooling system and I always used a pretty agressive fans profile to ensure the GPU never got too hot.

Regarding the drivers not being the correct ones, believe me, they are/were the correct ones. Right now I have not installed the newest ones because I've been doing some tests trying to solve the problem. Right now I have installed the 314.22 version but when the GPU crashed I had the 320.49 version (the last one) for the 500 series (you cannot install drivers for the 570 exclusively, all the drivers are the same for all the 500 series GPU's) and they were/are for Windows 7 64 bits.

Can you/anyone explain me a good method to erase completely any traces of the drivers and how to do a clean install of the new drivers? I'd appreciate a suggestion about on which windows mode (normal or safe) to do every step. I think that's the last thing I'm gonna try, if nobody suggests another solution.

By the way, when I uninstall all the nVidia drivers and I'm forced to reboot, when Windows starts again, almost the first thing it does is installing some nVidia drivers (nVidia HD audio drivers, I think). The question is: Can I disable any automatic installation of drivers?

Thanks in advance,
David.
My System SpecsSystem Spec
.


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 Artifacts and BSOD (0x00000116) after Overclocking GPU




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