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Windows 7: Frequent Hard Locking, Getting BSOD Messages After Boot. Please Help!


07 Sep 2013   #1

Windows 7 Ultimate x64
 
 
Frequent Hard Locking, Getting BSOD Messages After Boot. Please Help!

Hello everyone,
I am really at my wit's end with my pc at the moment. For about a week now it has been hard locking all the time, just at random but I do notice it happens most often when launching a game. I have tried everything I can think of. I've ran memtest which came back with no errors, ran chkdsk with no errors, ran my anti virus and it cam back clean. I just don't know what to do. I have uploaded all the info you guys hopefully need. I really need help guys. I'm totally stumped. Cheers.


My System SpecsSystem Spec
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07 Sep 2013   #2

Windows 8.1 Pro x64
 
 

Hello Thunder50, Welcome to SF!

MSINFO32 Analysis:

Code:
Start Menu\Programs\Alcohol 120%	Public:Start Menu\Programs\Alcohol 120%	Public
Just Like Daemon Tools, Alcohol is also known to cause problems. Please uninstall.

Dump Analysis:

Code:
Probably caused by : GenuineIntel
 
WHEA_UNCORRECTABLE_ERROR (124)
Looks like a hardware error. Please do the following:

BUG CHECK:

Quote:
BugCheck 0x124


warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Coutesy of: writhziden
Please post back with results.

-Justin
My System SpecsSystem Spec
07 Sep 2013   #3

Windows 7 Ultimate x64
 
 

Wow, thanks for the quick reply mate. A few things there for me to try. Just uninstalled Daemon Tools and will try the other suggestions and let you know how it goes.
My System SpecsSystem Spec
.


07 Sep 2013   #4

Windows 8.1 Pro x64
 
 

Sounds good. Just post back, and we will go from there!

-Justin
My System SpecsSystem Spec
08 Sep 2013   #5

Windows 7 Ultimate x64
 
 

Ok well I think it might of been dodgy amd drivers. After doing a full clean out of the previous ones using amd's uninstall utility it seems to be much more stable now. Never had that kind of issue before so it was kinda weird. Anyways thanks for all your help mate. I'll mark this as solved but will let you know if the situation changes. Thanks.
My System SpecsSystem Spec
08 Sep 2013   #6

Windows 8.1 Pro x64
 
 

Yes Let us know immediately if the problem continues. Glad to help though!

-Justin
My System SpecsSystem Spec
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 Frequent Hard Locking, Getting BSOD Messages After Boot. Please Help!




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