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Windows 7: BSOD playing League of Legends error 0x00000116 driver: dxgkrnl.sys

08 Sep 2013   #1

64 bit windows 7
 
 
BSOD playing League of Legends error 0x00000116 driver: dxgkrnl.sys

Hi there, ive been getting random crashes while playing league of legends. sometimes the screen will just go black and the computer will restart. originally i thought it might be a temp issue, so i replaced my thermal paste and my temp never goes above 50c. I also used driver sweeper and reinstalled my drivers, and even installed older drivers and that didnt work. Then i tried my old Ati 6500 and that started to crash as well. so at this point im at a loss to what it could be so here is the error report thingy from blue screen view.


090813-16692-01.dmp 9/8/2013 4:38:04 PM 0x00000116 fffffa80`082e2010 fffff880`05195700 ffffffff`c000009a 00000000`00000004 dxgkrnl.sys dxgkrnl.sys+5d054 x64 ntoskrnl.exe+75b80 C:\Windows\Minidump\090813-16692-01.dmp 4 15 7601 615,120 9/8/2013 4:39:15 PM



Gfx card. nvidia 560 ti

processor: i5 2500k

motherboard: msi

os : windows 7 64 bit

My System SpecsSystem Spec
.

09 Sep 2013   #2

Microsoft Windows 7 Pro 64-bit SP1
 
 

Hello ToObeyIsLife, Welcome to SF!

Dump Analysis:

Code:
Probably caused by : nvlddmkm.sys ( nvlddmkm+8ed700 )
 
VIDEO_TDR_FAILURE (116)
This shows that it's your graphics drivers having problems. Completely uninstall, and re install your graphics drivers. Make sure they are the latest drivers according to your graphics card.
My System SpecsSystem Spec
09 Sep 2013   #3

64 bit windows 7
 
 

"I also used driver sweeper and reinstalled my drivers, and even installed older drivers and that didnt work."

at least read my thread... thanks
My System SpecsSystem Spec
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09 Sep 2013   #4

Microsoft Windows 7 Pro 64-bit SP1
 
 

Don't use programs like those. MANUALLY Re download and install them. Using programs to find them could mess up your system because they could install the wrong drivers.

We are here to help, and although I am not the complete best at this, I have been doing this for awhile so try and show some respect please.

-Justin
My System SpecsSystem Spec
09 Sep 2013   #5

64 bit windows 7
 
 

reinstalled drivers. didnt help : /
My System SpecsSystem Spec
09 Sep 2013   #6

Microsoft Windows 7 Pro 64-bit SP1
 
 

Post up new crash files please.
My System SpecsSystem Spec
09 Sep 2013   #7

64 bit windows 7
 
 

I havent had a crash since the drivers but. my screen will go black and turn back on and at the bottom right of my screen it says. Nvidia Kernal mode driver crash version (whichever version im on)
My System SpecsSystem Spec
09 Sep 2013   #8

Windows 7 Home Premium x64
 
 

What is the make an model of your PSU?
Fill out this form and post back the result:
  • Download Speccy and post a Screenshot of the summary window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
Good practice, open up the case and re-seat all types of connection.
  • SATA Cables (HDD/SSD/ODD).
  • SATA-Power.
  • Motherboard 24-pin.
  • Motherboard 4/8-pin (CPU).
  • Re-seat the RAM.
  • Re-seat the GPU.
Make sure that every slot / cable head is free of dust or other obstruction.
Make sure that every connection is seating properly and firmly in-place.

Test the RAM:
My System SpecsSystem Spec
10 Sep 2013   #9

64 bit windows 7
 
 

Corsair GS 600
My System SpecsSystem Spec
11 Sep 2013   #10

Windows 7 Home Premium x64
 
 

Thanks for the update .
The temperatures are stretching the limit of the tolerable range but they are in there.
The PSU should be sufficient too, how old is it BTW?

Next up testing the RAM .
My System SpecsSystem Spec
Reply

 BSOD playing League of Legends error 0x00000116 driver: dxgkrnl.sys




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