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Windows 7: Random BSOD occurrence. Error hal.dll+12a3b and ntoskrnl.exe+18c453

09 Sep 2013   #1

Windows 7 Home Edition 64bit
 
 
Random BSOD occurrence. Error hal.dll+12a3b and ntoskrnl.exe+18c453

Hi all,

New to the forum and I'm after some help on the random BSOD I keep getting. I have recently updated my motherboard bundle with an i5 4670k (overclocked to 4.4ghz), Gigabyte Z87-HD3.

Every now and again I get a BSOD and it has happened during gaming and when browsing the net.

Using BlueScreenView gave me two addresses...

ntoskrnl.exe ntoskrnl.exe+18c453 fffff800`03819000 fffff800`03dff000 0x005e6000 0x51db806a 09/07/2013 04:15:54 Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.18205 (win7sp1_gdr.130708-1532) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

hal.dll hal.dll+12a3b fffff800`03dff000 fffff800`03e48000 0x00049000 0x4ce7c669 20/11/2010 14:00:25

I read on the web a few things to try. One was the possibility of it to do with Avast Antivirus, so I uninstalled and put on MSE and the other was do with my eSata connection. This is just a port from the back of the PC with a SATA cable running and connecting to my mobo. The eSata drive isn't always on and it still caused a BSOD.

Attached are the dump files as requested. Anything else please let me know.

Thanks.

My System SpecsSystem Spec
.

09 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck 124, {0, fffffa8007fb0028, bf800000, 124}

Probably caused by : GenuineIntel
Code:
3: kd> !errrec fffffa8007fb0028
===============================================================================
Common Platform Error Record @ fffffa8007fb0028
-------------------------------------------------------------------------------
Record Id     : 01cead73daec61e2
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 9/9/2013 16:26:47 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007fb00a8
Section       @ fffffa8007fb0180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000006

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007fb00f0
Section       @ fffffa8007fb0240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000006
CPU Id        : c3 06 03 00 00 08 10 06 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8007fb0240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007fb0138
Section       @ fffffa8007fb02c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
  Status      : 0xbf80000000000124
  Address     : 0x000000023e5f5200
  Misc.       : 0x0000000000000086
There seems to be a problem with writing data to the cache, I would suggest running this test:Enable "Round off checking" before the test (see first post below tutorial).

Run the Small FFT's, Large FFT's and Blend Test for a few hours each, do not let the temperature exceed 80*C.
My System SpecsSystem Spec
09 Sep 2013   #3

Windows 7 Home Edition 64bit
 
 

Thanks for the reply BlueRobot.

Tried to run the Small FTT's and had another BSOD. Tried a second time and the screen went black and it just rebooted.

Any other ideas please?

Also the issue picked up with writing to cache, can this be a fault with the mobo, memory or cpu? If so would it be best I went back to where I purchased it (as this bundle was built and overclocked by them) for support or possible exchange?
My System SpecsSystem Spec
.


09 Sep 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

It's most likely CPU, but I wouldn't want to say for certain without running the test, and a BSOD during a test usually indicates problems with the CPU. Please post the new BSOD with the same SF_Diagnostic Tool.
My System SpecsSystem Spec
09 Sep 2013   #5

Windows 7 Home Edition 64bit
 
 

New one...
My System SpecsSystem Spec
10 Sep 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

It's almost the exact same dump file as before, have you tried the Intel Burn In test?
My System SpecsSystem Spec
10 Sep 2013   #7

Windows 7 Home Edition 64bit
 
 

Just attempted the Intel test but my temp shot up to 80 degs and recommended max is 72 degs. I had the same happening when running Prime95 (before it BSOD).

I have a Dark Rock Advanced heatsink and fan and at idle the CPU is 32 degs. Under load around 45 degs. So should the temp be hitting 80 degs under these tests?

For now I have disabled the write caching on my system drive and so far no Bluescreen and I don't notice any difference in performance.
My System SpecsSystem Spec
10 Sep 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

It will be hot, and have you tried the test without the side panel?
My System SpecsSystem Spec
10 Sep 2013   #9

Windows 7 Home Edition 64bit
 
 

That didn't work. Bluescreen again and with the same errors.
My System SpecsSystem Spec
10 Sep 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

I'm quite positive, you most likely have a bad CPU, have you checked the condition of the socket and checked the pins on the CPU?
My System SpecsSystem Spec
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 Random BSOD occurrence. Error hal.dll+12a3b and ntoskrnl.exe+18c453




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