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Windows 7: BSOD Driver Power State Failure

11 Sep 2013   #1
raterus

Windows 7 Professional
 
 
BSOD Driver Power State Failure

I've been dealing with random BSOD for months now when I sleep/hibernate my computer. Lately it has gotten quite bad and happens nearly everytime. I'm thinking it is a hardware issue, but I'm trying to rule out a software issue. I've tried to update every outdated driver on my laptop to the latest version. Nothing seems to help.

I've also run full hardware diagnostics/memory scans, and that doesn't reveal any problems.

Any help before I throw the computer out the window would be appreciated!

Thanks,
Michael


My System SpecsSystem Spec
.
11 Sep 2013   #2
YoYo155

Windows 10
 
 

raterus, welcome to SF .

You mentioned several bugchecks occurring over a period of a few moths yet the file
contains not more than one dump file, if you have the rest please upload them as well.

As for the bugcheck in question.

The predominant driver of the stack is nvkflt.sys:

Code:
fffff800`00b9c4e0  fffff880`0470b854 nvkflt+0x38854
fffff800`00b9c4e8  fffff880`0470c938 nvkflt+0x39938
fffff800`00b9c4f8  fffff880`046f32d4 nvkflt+0x202d4
fffff800`00b9c518  fffff880`0470daa8 nvkflt+0x3aaa8
fffff800`00b9c520  fffff880`046f327c nvkflt+0x2027c
fffff800`00b9c580  fffff880`0470f090 nvkflt+0x3c090
fffff800`00b9c598  fffff880`046e569c nvkflt+0x1269c
fffff800`00b9c618  fffff880`0470f090 nvkflt+0x3c090
fffff800`00b9c630  fffff880`0470f090 nvkflt+0x3c090
fffff800`00b9c638  fffff880`0470daa8 nvkflt+0x3aaa8
fffff800`00b9c648  fffff880`046e569c nvkflt+0x1269c

If we check it's time-stamp we can see that it is not inline with your description of the problem
being it is very recent.
Code:
    Timestamp:        Fri Aug 09 21:59:07 2013
Driver Version    9.18.13.2078
Download the latest version offered by your OEM.
Attachment 285494


Looking at the bugcheck we can see it's due to the PNP-subsystem:
Code:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8006b0e040, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c3d0, nt!TRIAGE_9F_PNP on Win7

FAILURE_BUCKET_ID:  X64_0x9F_4_nt!PnpBugcheckPowerTimeout+76
Going through the drivers we can find several which are awfully out-dated:


  • PBADRV.sys Mon Jan 07 21:12:13 2008
Driver Reference Table - PBADRV.sys

  • DamewareMini.sys Sun Mar 16 20:42:28 2008
  • dwvkbd64.sys Thu Apr 12 00:22:37 2007
Code:
Description    DameWare Virtual Keyboard Emulation for Standard Keyboard
Driver Reference Table - dwvkbd.sys

If I would have to guess I'd say this one is true culprit, but the single dump is just not enough.
Remove both of those drivers, and post back with the results.

Edit:

Your PC tends to overheat:

Code:
Event[34817]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2013-08-10T14:00:11.749
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: SSC-CHO118.ssc.int
  Description: 
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event[34818]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2013-08-10T14:00:15.914
  Event ID: 89
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: SSC-CHO118.ssc.int
  Description: 
ACPI thermal zone ACPI\ThermalZone\THM_ has been enumerated.             
_PSV = 0K             
_TC1 = 0             
_TC2 = 0             
_TSP = 0ms             
_AC0 = 0K             
_AC1 = 0K             
_AC2 = 0K             
_AC3 = 0K             
_AC4 = 0K             
_AC5 = 0K             
_AC6 = 0K             
_AC7 = 0K             
_AC8 = 0K             
_AC9 = 0K             
_CRT = 380K             
_HOT = 0K             
_PSL - see event data.
  • Download Speccy and post a Screenshot of the summary window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
My System SpecsSystem Spec
11 Sep 2013   #3
raterus

Windows 7 Professional
 
 

Thanks for the advice YoYo! I wish I had more dump files to upload, when this started last year, I consistently got dump files, then something happened and the minidump folder was cleared and I hadn't seen a dump file logged until this morning.

I'm updating my nvidia drivers with OEM drivers, and I've obliterated the DameWare virtual keyboard from device manager and deleted the underlying .sys files you mentioned. Now it's a wait and see what happens. I should know fairly soon if this has fixed it.

As far as the overheating, I'm not too worried about it if the only event you see is a month ago. It was on a saturday and my kids likely stole my laptop to play on it and stuffed it into a blanket!

Thanks again for your help! I will certainly post back my results
My System SpecsSystem Spec
.

11 Sep 2013   #4
YoYo155

Windows 10
 
 

Hey Thanks for the update .
Dumps tend to get deleted when running the Windows Disk Cleanup and the same is true for Ccleaner,
do any of these ring a bell?

Overheating is pretty consistent, with the logs I have it started in May and increased quite a bit
all through July-August happening almost everyday.

Good job , it's a waiting game now.
My System SpecsSystem Spec
11 Sep 2013   #5
raterus

Windows 7 Professional
 
 

I don't regularly run drive cleanup options. When I say the dump files don't show up, this is immediately after rebooting from the BSOD, so unless something is running on startup to delete these files, something else is happening.

I've "sleep" a handful to times since the changes, and no BSOD's yet!
My System SpecsSystem Spec
12 Sep 2013   #6
raterus

Windows 7 Professional
 
 

*sigh* the demon remains

Attached is the latest dump file. Thanks for your continued help on this issue!
My System SpecsSystem Spec
12 Sep 2013   #7
raterus

Windows 7 Professional
 
 

And another! This time I got the BSOD while restarting.
My System SpecsSystem Spec
13 Sep 2013   #8
raterus

Windows 7 Professional
 
 

I'm attaching the full package again, with many more dump files. Any help appreciated!
My System SpecsSystem Spec
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