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Random BSOD, error 0x0000007a
I have been getting BSODs randomly lately.
Can anybody help?
Last edited by Point117; 11 Sep 2013 at 11:12.
I have been getting BSODs randomly lately.
Can anybody help?
Last edited by Point117; 11 Sep 2013 at 11:12.
Hi Point117.
Do some Disc checks.
- Reseat the sata and power.
- Run chkdsk /f/r, following the option two of the tutorial Disk Check
- Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.- Also check the HDD using WD Data Lifeguard. 7 Free Hard Drive Testing Software Tools
- Post a screenshot of the HDD using CrystalDiskInfo - Software - Crystal Dew World
If possible, plan to update your BIOS. Sorry that I am failing to gather the info about your motherboard or BIOS You can do it easily by yourself.
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
Scan the system for possible virus infection with the following programs.
Let us know the results.
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BSOD ANALYSIS:
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 7A, {c064c8e0, c000000e, 4f5e2860, c991c013} GetPointerFromAddress: unable to read from e39aa834 Probably caused by : memory_corruption Followup: memory_corruption --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KERNEL_DATA_INPAGE_ERROR (7a) The requested page of kernel data could not be read in. Typically caused by a bad block in the paging file or disk controller error. Also see KERNEL_STACK_INPAGE_ERROR. If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185, it means the disk subsystem has experienced a failure. If the error status is 0xC000009A, then it means the request failed because a filesystem failed to make forward progress. Arguments: Arg1: c064c8e0, lock type that was held (value 1,2,3, or PTE address) Arg2: c000000e, error status (normally i/o status code) Arg3: 4f5e2860, current process (virtual address for lock type 3, or PTE) Arg4: c991c013, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address) Debugging Details: ------------------ ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified. DISK_HARDWARE_ERROR: There was error with disk hardware BUGCHECK_STR: 0x7a_c000000e CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: CODE_CORRUPTION PROCESS_NAME: firefox.exe CURRENT_IRQL: 0 TRAP_FRAME: c894facc -- (.trap 0xffffffffc894facc) ErrCode = 00000010 eax=00000000 ebx=c5510ac8 ecx=c98584d9 edx=c5510b38 esi=c5510a70 edi=c36ee0d8 eip=c991c013 esp=c894fb40 ebp=c894fba0 iopl=0 nv up ei pl nz na po nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202 Ntfs!NtfsAbortTransaction: c991c013 0000 add byte ptr [eax],al ds:0023:00000000=?? Resetting default scope LAST_CONTROL_TRANSFER: from e38e4187 to e391fbfc STACK_TEXT: c894f934 e38e4187 0000007a c064c8e0 c000000e nt!KeBugCheckEx+0x1e c894f9a4 e38e7a69 c894f9f8 e39ab300 c894fa18 nt!MiWaitForInPageComplete+0x302 c894fa34 e38d1180 e39ab300 c991c013 c4afdd18 nt!MiIssueHardFault+0x3b3 c894fab4 e3881aa8 00000008 c991c013 00000000 nt!MmAccessFault+0x29fc c894fab4 c991c013 00000008 c991c013 00000000 nt!KiTrap0E+0xdc c894fb3c c9857214 c5510a70 c36ee0d8 00000000 Ntfs!NtfsAbortTransaction c894fba0 c98bcdc5 c5510a70 c36d16d0 c000000e Ntfs!NtfsProcessException+0x278 c894fc0c e3877c1e c36ee020 c36d16d0 c36d16d0 Ntfs!NtfsFsdFlushBuffers+0x12a c894fc24 c96e820c c3695c00 c36d16d0 00000000 nt!IofCallDriver+0x63 c894fc48 c96e83cb c894fc68 c3695c00 00000000 fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x2aa c894fc80 e3877c1e c3695c00 c36d16d0 c36d16d0 fltmgr!FltpDispatch+0xc5 c894fc98 e3a6bbe9 c36d16d0 c3611e00 00000000 nt!IofCallDriver+0x63 c894fcb8 e3a4a4bb c3695c00 c3611e00 00000000 nt!IopSynchronousServiceTail+0x1f8 c894fd24 e387e8c6 00000000 0820f660 0820f668 nt!NtFlushBuffersFile+0x1d7 c894fd24 770f70f4 00000000 0820f660 0820f668 nt!KiSystemServicePostCall WARNING: Frame IP not in any known module. Following frames may be wrong. 0820f668 00000000 00000000 00000000 00000000 0x770f70f4 STACK_COMMAND: kb CHKIMG_EXTENSION: !chkimg -lo 50 -d !Ntfs c991c000-c991c014 21 bytes - Ntfs!DoAction+1dd2 [ 91 c9 a8 ab 91 c9 7c ad:00 00 00 00 00 00 00 00 ] c991c018-c991c02e 23 bytes - Ntfs!NtfsAbortTransaction+5 (+0x18) [ 68 a8 37 87 c9 e8 ee f1:00 00 00 00 00 00 00 00 ] c991c030-c991c051 34 bytes - Ntfs!NtfsAbortTransaction+1d (+0x18) [ 74 09 6a 04 50 57 e8 98:00 00 00 00 00 00 00 00 ] c991c055-c991c05e 10 bytes - Ntfs!NtfsAbortTransaction+42 (+0x25) [ 8b 03 3b c6 74 08 50 e8:00 00 00 00 00 00 00 00 ] c991c061-c991c070 16 bytes - Ntfs!NtfsAbortTransaction+4e (+0x0c) [ 89 33 8b 4d 10 3b ce 74:00 00 00 00 00 00 00 00 ] c991c073-c991c0a0 46 bytes - Ntfs!NtfsAbortTransaction+60 (+0x12) [ 8b c1 2b c2 f6 42 06 01:00 00 00 00 00 00 00 00 ] c991c0a3-c991c0b8 22 bytes - Ntfs!NtfsAbortTransaction+90 (+0x30) [ 0f b7 08 89 4d d0 0f b7:00 00 00 00 00 00 00 00 ] c991c0bb-c991c0c1 7 bytes - Ntfs!NtfsAbortTransaction+a8 (+0x18) [ 8b 5d 0c 8d b3 98 02:00 00 00 00 00 00 00 ] c991c0c4-c991c0d0 13 bytes - Ntfs!NtfsAbortTransaction+b1 (+0x09) [ 6a 01 56 ff 15 54 f6 86:00 00 00 00 00 00 00 00 ] c991c0d3-c991c0e8 22 bytes - Ntfs!NtfsAbortTransaction+c0 (+0x0f) [ 0f b7 08 89 4d d0 0f b7:00 00 00 00 00 00 00 00 ] c991c0eb-c991c12a 64 bytes - Ntfs!NtfsAbortTransaction+d8 (+0x18) [ 74 10 8b 4f 14 49 0f b7:00 00 00 00 00 00 00 00 ] c991c12d-c991c132 6 bytes - Ntfs!NtfsAbortTransaction+11a (+0x42) [ 89 75 10 81 4f 04:00 00 00 00 00 00 ] c991c135 - Ntfs!NtfsAbortTransaction+122 (+0x08) [ 80:00 ] c991c137-c991c139 3 bytes - Ntfs!NtfsAbortTransaction+124 (+0x02) [ 8d 87 c4:00 00 00 ] c991c13d-c991c15b 31 bytes - Ntfs!NtfsAbortTransaction+12a (+0x06) [ 50 8d 85 5c ff ff ff 50:00 00 00 00 00 00 00 00 ] c991c15f-c991c167 9 bytes - Ntfs!NtfsAbortTransaction+14c (+0x22) [ 8b 75 98 89 75 a4 8d 87:00 00 00 00 00 00 00 00 ] c991c16b-c991c18e 36 bytes - Ntfs!NtfsAbortTransaction+158 (+0x0c) [ 50 ff 75 cc ff 75 d0 ff:00 00 00 00 00 00 00 00 ] c991c191-c991c197 7 bytes - Ntfs!NtfsAbortTransaction+17e (+0x26) [ 68 fc b8 8d c9 68 32:00 00 00 00 00 00 00 ] c991c19a-c991c1a3 10 bytes - Ntfs!NtfsAbortTransaction+187 (+0x09) [ c0 e8 77 3b f2 ff 68 6a:00 00 00 00 00 00 00 00 ] c991c1a5 - Ntfs!NtfsAbortTransaction+192 (+0x0b) [ 6a:00 ] c991c1a7 - Ntfs!NtfsAbortTransaction+194 (+0x02) [ 6a:00 ] c991c1a9-c991c1aa 2 bytes - Ntfs!NtfsAbortTransaction+196 (+0x02) [ 68 32:00 00 ] c991c1ad-c991c1b8 12 bytes - Ntfs!NtfsAbortTransaction+19a (+0x04) [ c0 57 e8 f9 c6 f3 ff cc:00 00 00 00 00 00 00 00 ] c991c1ba-c991c1bd 4 bytes - Ntfs!NtfsAbortTransaction+1a6 (+0x0d) [ 0f 84 11 01:00 00 00 00 ] c991c1c0-c991c1c2 3 bytes - Ntfs!NtfsAbortTransaction+1ac (+0x06) [ 83 65 e0:00 00 00 ] c991c1c4-c991c1c6 3 bytes - Ntfs!NtfsAbortTransaction+1b0 (+0x04) [ c6 45 e7:00 00 00 ] c991c1c8-c991c1cb 4 bytes - Ntfs!NtfsAbortTransaction+1b4 (+0x04) [ c7 45 fc 01:00 00 00 00 ] c991c1cf-c991c220 82 bytes - Ntfs!NtfsAbortTransaction+1bb (+0x07) [ 8d 45 e0 50 56 53 57 e8:00 00 00 00 00 00 00 00 ] c991c222-c991c238 23 bytes - Ntfs!NtfsAbortTransaction+20e (+0x53) [ ff 75 94 51 50 0f b7 46:00 00 00 00 00 00 00 00 ] c991c23b-c991c265 43 bytes - Ntfs!NtfsAbortTransaction+227 (+0x19) [ 89 45 c0 8b 46 18 89 45:00 00 00 00 00 00 00 00 ] c991c268-c991c2cd 102 bytes - Ntfs!NtfsAbortTransaction+254 (+0x2d) [ d3 e2 52 0f b7 4e 12 51:00 00 00 00 00 00 00 00 ] c991c2d1-c991c2d3 3 bytes - Ntfs!NtfsAbortTransaction+2bd (+0x69) [ 8d 87 c4:00 00 00 ] c991c2d7-c991c2f5 31 bytes - Ntfs!NtfsAbortTransaction+2c3 (+0x06) [ 50 8d 45 d8 50 8d 85 5c:00 00 00 00 00 00 00 00 ] c991c2f9-c991c313 27 bytes - Ntfs!NtfsAbortTransaction+2e5 (+0x22) [ 20 74 08 6a 01 57 e8 f8:00 00 00 00 00 00 00 00 ] c991c318-c991c319 2 bytes - Ntfs!NtfsAbortTransaction+304 (+0x1f) [ e8 32:00 00 ] c991c31d-c991c31e 2 bytes - Ntfs!NtfsAbortTransaction+309 (+0x05) [ e9 df:00 00 ] c991c322-c991c32f 14 bytes - Ntfs!NtfsAbortTransaction+30e (+0x05) [ 8b 5d 0c 8b 7d 08 90 90:00 00 00 00 00 00 00 00 ] c991c331-c991c341 17 bytes - Ntfs!NtfsAbortTransaction+318 (+0x0f) [ 74 10 8b 45 e0 ff 70 50:00 00 00 00 00 00 00 00 ] c991c343-c991c37e 60 bytes - Ntfs!NtfsAbortTransaction+32a (+0x12) [ c3 8b 5d 0c 8b 7d 08 90:00 00 00 00 00 00 00 00 ] c991c381-c991c396 22 bytes - Ntfs!NtfsAbortTransaction+363 (+0x3e) [ 6a 01 56 ff 15 58 f6 86:00 00 00 00 00 00 00 00 ] c991c399-c991c3a6 14 bytes - Ntfs!NtfsAbortTransaction+37b (+0x18) [ 33 c0 66 39 41 04 75 0f:00 00 00 00 00 00 00 00 ] c991c3a9-c991c3ba 18 bytes - Ntfs!NtfsAbortTransaction+38b (+0x10) [ 53 ff 15 d4 f0 86 c9 8b:00 00 00 00 00 00 00 00 ] c991c3bc-c991c3c7 12 bytes - Ntfs!NtfsAbortTransaction+39e (+0x13) [ 81 67 04 ff ff 7f ff c3:00 00 00 00 00 00 00 00 ] c991c3ca-c991c3df 22 bytes - Ntfs!NtfsAbortTransaction+3ae (+0x0e) [ 6a 01 56 ff 15 58 f6 86:00 00 00 00 00 00 00 00 ] c991c3e2-c991c3ef 14 bytes - Ntfs!NtfsAbortTransaction+3c6 (+0x18) [ 33 c0 66 39 41 04 75 0f:00 00 00 00 00 00 00 00 ] c991c3f2-c991c40d 28 bytes - Ntfs!NtfsAbortTransaction+3d6 (+0x10) [ 53 ff 15 d4 f0 86 c9 8b:00 00 00 00 00 00 00 00 ] c991c40f-c991c415 7 bytes - Ntfs!NtfsAbortTransaction+3f3 (+0x1d) [ 90 90 90 90 90 68 90:00 00 00 00 00 00 00 ] c991c419-c991c43a 34 bytes - Ntfs!RedoPass+5 (+0x0a) [ 68 d0 37 87 c9 e8 ed ed:00 00 00 00 00 00 00 00 ] c991c43c-c991c43e 3 bytes - Ntfs!RedoPass+28 (+0x23) [ c6 45 e3:00 00 00 ] c991c440-c991c449 10 bytes - Ntfs!RedoPass+2c (+0x04) [ 8b 75 18 8b 76 70 66 83:00 00 00 00 00 00 00 00 ] WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view entire output. 3713 errors : !Ntfs (c991c000-c991cfff) MODULE_NAME: memory_corruption IMAGE_NAME: memory_corruption FOLLOWUP_NAME: memory_corruption DEBUG_FLR_IMAGE_TIMESTAMP: 0 MEMORY_CORRUPTOR: LARGE_4096 FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096 BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096 Followup: memory_corruption ---------
I found the problem.
It was some software running everytime the PC crashed.
Sorry to have bothered you
No need to Disk check or anything else
Yet I will test for a few days to see if any problems remain...