I'm currently trying to ressurect my mother's win 7 laptop from a BSOD which is preventing startup.
Whilst I'm reasonably tech savvy (Ex S/W Developer) I'm a Mac owner myself and not really used a Windows machine for the past 10 years so I'm struggling somewhat to get anywhere. Machine specs
(as far as I can gather from her original Amazon purchase):
Lenovo G570 15.6-inch Laptop
Intel Celeron B815 1.6GHz
Windows 7 Home Premium 64-bit
From what mum's told me, the machine was working normally yesterday (10th) and failed to start this morning.
On booting, ever time it fails with a BSOD reporting a BAD_POOL_HEADER and an error code of 0x00000019
So far, I've tried:
Startup Repair can't..
System restore back to the last saved restore point (Automatic update 2 weeks ago)
It will start in safe mode, and I've tried disabling pretty much all the startup items but still no luck.
That's about the limit of my trial & error noodlings so far. I'd appreciate any pointers on my next options.