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Windows 7: BSOD playing Deus Ex HR& AC3


11 Sep 2013   #1

Windows 7 Professional x64
 
 
BSOD playing Deus Ex HR& AC3

Hello there,

Could you help me?

BSOD again and again after 20 - 25 minutes of playing in Deus Ex: Human Revolution, after 5 - 10 minutes Assassins Creed 3 but no BSOD while I was playing Witcher 2 or Tomb Raider.

SF Diagnostic Tool done.

Below problem signature, etc.

Podpis problemu:
Nazwa zdarzenia problemu: BlueScreen
Wersja systemu operacyjnego: 6.1.7601.2.1.0.256.48
Identyfikator ustawień regionalnych: 1045

Dodatkowe informacje o problemie:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80049CA028
BCP3: 00000000B679A000
BCP4: 00000000A0000135
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Pliki pomagające opisać problem:
C:\Windows\Minidump\091213-20233-01.dmp
C:\Users\Mike\AppData\Local\Temp\WER-63024-0.sysdata.xml

My System SpecsSystem Spec
.

12 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

A stop ox124 is usually a hardware related error. Failing hardware, overclocking, backdated BIOS, overheating etc are very frequent reasons of this BSOD.

It seems that you are overclocking.
Code:
  Processor Version             AMD Phenom(tm) II X4 965 Processor
  Processor Voltage             89h - 0.9V
  External Clock                230MHz
  Max Speed                     3200MHz
  Current Speed                 3795MHz
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

The BIOS is sold, too.
Code:
  Vendor                        Award Software International, Inc.
  BIOS Version                  F4
  BIOS Starting Address Segment e000
  BIOS Release Date             03/09/2011
Update it to Version F5g dated 2012/04/30; available at GIGABYTE - Motherboard - Socket AM3+ - GA-870A-USB3 (rev. 3.1) . You may use @BIOS (available at the same page, under utilities) to update the BIOS easily.

Is the computer running hot? Let us know. Upload a snapshot Using Speccy.
Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.
_____________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80049ca028, b679a000, a0000135}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80049ca028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b679a000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000a0000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  dxhr.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`02fdda88 fffff800`02c22a3b : 00000000`00000124 00000000`00000000 fffffa80`049ca028 00000000`b679a000 : nt!KeBugCheckEx
fffff880`02fdda90 fffff800`02de5453 : 00000000`00000001 fffffa80`049cbd30 00000000`00000000 fffffa80`049cbd80 : hal!HalBugCheckSystem+0x1e3
fffff880`02fddad0 fffff800`02c22700 : 00000000`00000728 fffffa80`049cbd30 fffff880`02fdde30 00000000`14e79c00 : nt!WheaReportHwError+0x263
fffff880`02fddb30 fffff800`02c22052 : fffffa80`049cbd30 fffff880`02fdde30 fffffa80`049cbd30 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02fddc80 fffff800`02c15e8f : 00000000`1d9e8500 00000000`00000001 fffff880`02fddeb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02fddcc0 fffff800`02ccd46c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02fddcf0 fffff800`02ccd2d3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02fdde30 00000000`01422279 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0601fa40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1422279


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------

3: kd> !errrec fffffa80049ca028
===============================================================================
Common Platform Error Record @ fffffa80049ca028
-------------------------------------------------------------------------------
Record Id     : 01ceaf2c70397a84
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 9/11/2013 22:33:03 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80049ca0a8
Section       @ fffffa80049ca180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Data Read
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000100f43
Processor ID  : 0x0000000000000002

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80049ca0f0
Section       @ fffffa80049ca240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000002
CPU Id        : 43 0f 10 00 00 08 04 02 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa80049ca240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80049ca138
Section       @ fffffa80049ca2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL1_DRD_ERR (Proc 3 Bank 0)
  Status      : 0xb679a000a0000135
  Address     : 0x000000000d744500
  Misc.       : 0x0000000000000000
My System SpecsSystem Spec
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 BSOD playing Deus Ex HR& AC3




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