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Windows 7: BSOD playing Total War Rome II, error 0x00000101

22 Sep 2013   #11
arsene

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Hello Arc.

Once again thanks for your help so far and thanks for bringing reinforcements, thatīs very kind of you.

I hope we manage to solve this riddle together.

Bye. Arsene.


Quote   Quote: Originally Posted by Arc View Post
I have asked for some more help.



My System SpecsSystem Spec
.
22 Sep 2013   #12
arsene

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Hello, ICit2lol.

Iīd like to thank you for your lending me a hand in this matter.

Well,, About the test, I was able to jump start my PSU and Iīd like to show you the results:

1.- The CPU 12V 4+4 pin : 12.19 V

2.- The SATA 5 pins : 12.19~12.20 V

3.- The PCIE6 pins : 12.18 V

4.- The Motherboard 20+4 pin: About this particular one, I found it easier to put it in a picture thatīs uploaded in this post.

These are the readings, would you take a look at them and tell me your opinion please?

Thank you very much, ICit2lol.

Arsene.


Quote   Quote: Originally Posted by ICit2lol View Post
Hello Artsene now assuming this PSU is not new but in any case that in itself does not men it is not malfunctioning the one thing you haven't tried I see is the PSU test.

See these two

PSU - Jump Start
then this
PSU - Test DC Output Voltage

Now just keep in mind that correct volts does not mean correct or sufficient current (amps therefore watts) Fro example a car might have 12-13v at the terminals but turn the engine over and it might not have enough charge (amps on tap) to do that and power up the ignition.

PS I meant to add DO NOT under any circumstances interfere with the PSU by trying to look inside by dismantling it.
My System SpecsSystem Spec
23 Sep 2013   #13
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep they are ok I was going to ask about that pin 8 (grey) as that is the ok to power up the board and should be between 2.4 - 6v so no probs there.
My System SpecsSystem Spec
.

23 Sep 2013   #14
arsene

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Hello, essenbe.

Thanks for taking the time to help me.
About filling my specs, thatīs done, as thoroughly as I could.
The readings I could get at my bios are:

1.- +12 V : 12.19 V
2.- +5 V : 5.12 V
3.- +3.3 V : 3.312 V
4.- CPU : 1.130 V

And finally, I donīt know if Iīm overclocking something, recently I clear my CMOS so everything in bios should be by default. Just like it came from factory. But I took some shots of my Bios. I hope that helps you or any other of the kind people who are helping me.

Good bye and thanks again.

Arsene.

Quote   Quote: Originally Posted by essenbe View Post
arsene, It would help us to help you if you would fill out your system specs. System Info - See Your System Specs
We will need to know what hardware you have. Fill them out as completely as possible. To see what we'd like, at the bottom left of this post, click 'My System Specs' and you will see mine. Also, please go into bios and look at the hardware monitor and give us the readings of your +12V, +5V and +3.3V.
Also, if you are overclocking anything please set it back to default levels.
My System SpecsSystem Spec
23 Sep 2013   #15
arsene

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

This are the rest of the shots.

Thanks you. Arsene.

Quote   Quote: Originally Posted by essenbe View Post
arsene, It would help us to help you if you would fill out your system specs. System Info - See Your System Specs
We will need to know what hardware you have. Fill them out as completely as possible. To see what we'd like, at the bottom left of this post, click 'My System Specs' and you will see mine. Also, please go into bios and look at the hardware monitor and give us the readings of your +12V, +5V and +3.3V.
Also, if you are overclocking anything please set it back to default levels.
My System SpecsSystem Spec
23 Sep 2013   #16
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

arsene, What CPU cooler do you have? You already have Prime. If you do not have it, please download and install Core Temp and CPUZ download v 1.66 from the right column. With your system at idle, open CPUZ and show pictures of the CPU, Mainboard, Memory and SPD tab. If the SPD tab is blank, in the top left there is a dropdown menu, select dimm 2 and the numbers should appear. Please post screenshots of that.

I would also like you to open CPUZ, Core temp and run Prime 95. At the 30 minute mark use the snipping tool and post a screenshot of all three windows, cpu on the CPU tab, Core temp and Prime 95. You can shut down Prime95 after the screenshot. That may give us some more ifo that will help diagnose your problems.

Unfortunately for you, hardware problems are difficult to diagnose and take a lot of testing and a lot of your time. I understand your position, I have been there before several times. If you will stick with us, we will resolve your issue if at all possible. We have some of the best experts on the internet right here. I'm sure I will be asking you to do several more tests. Just bare with us. We only ask you to run tests if it helps diagnose your problems. Thank you for being so cooperative. We appreciate it more than you know. I would also like to make sure your system is set up to create mini dumps if you get a BSOD. Please follow this tutorial and make sure your image is exactly like the one in the picture except the operaling system. Pay particular attention to part # 6 to create small memory dumps.Dump Files - Configure Windows to Create on BSOD

Next, please go to C:/Windows/ Minidump and make sure there is a folder there called mini dumps. if not, create one ( you will have to provide admin permission) It should look like this in C:/Windows

Attachment 286975
My System SpecsSystem Spec
23 Sep 2013   #17
arsene

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Hi, ICit2lol.

Thanks so much for helping me discard a possible electrical malfunction. Itīs a relief to know the PSU itīs working well.
If you have any suggestion or test you think I should run please do tell me.

Thanks again for your cooperation.

Arsene.


Quote   Quote: Originally Posted by ICit2lol View Post
Yep they are ok I was going to ask about that pin 8 (grey) as that is the ok to power up the board and should be between 2.4 - 6v so no probs there.
My System SpecsSystem Spec
23 Sep 2013   #18
arsene

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Hello, Essenbe.

First of all thanks you and all of the people in this forum who have been so kind to me, Iīm really grateful to you all. And of course Iīll gladly perform any test you or the people of the forum need me to run, after all Iīm the one asking for help, and doing that and being grateful itīs the least I can do. Everyone have been great to me.

Now, about the test and info you needed:

1.- My cooler is the one provided by intel in the box of the processor.
2.- I checked the guide you linked me about Dumps, I happened to realize that it was set to perform "Kernel memory dumps" instead of "Small memory dump (256 kb)". So thatīs taken care of. (Weird thing, since till a week or so ago it was performing minidumps after every BSOD).
3.-About the shots of CPU-Z and the combination of CPU-z, Core Temp & Prime, Iīll upload them to this post so you can take a look at them.

I hope everything you needed is done rigth, if you need me to correct something or do some more test just ask me. Iīll be waiting to read your opinion.

One more thing, about your question about me overclocking anything, were the shots of my Bios useful?. Sadly I donīt have any knowledge about OCing and those shots were the only thing that came to mind to offer you some information.

Thank you very much. Till next time.

Arsene.



Quote   Quote: Originally Posted by essenbe View Post
arsene, What CPU cooler do you have? You already have Prime. If you do not have it, please download and install Core Temp and CPUZ download v 1.66 from the right column. With your system at idle, open CPUZ and show pictures of the CPU, Mainboard, Memory and SPD tab. If the SPD tab is blank, in the top left there is a dropdown menu, select dimm 2 and the numbers should appear. Please post screenshots of that.

I would also like you to open CPUZ, Core temp and run Prime 95. At the 30 minute mark use the snipping tool and post a screenshot of all three windows, cpu on the CPU tab, Core temp and Prime 95. You can shut down Prime95 after the screenshot. That may give us some more ifo that will help diagnose your problems.

Unfortunately for you, hardware problems are difficult to diagnose and take a lot of testing and a lot of your time. I understand your position, I have been there before several times. If you will stick with us, we will resolve your issue if at all possible. We have some of the best experts on the internet right here. I'm sure I will be asking you to do several more tests. Just bare with us. We only ask you to run tests if it helps diagnose your problems. Thank you for being so cooperative. We appreciate it more than you know. I would also like to make sure your system is set up to create mini dumps if you get a BSOD. Please follow this tutorial and make sure your image is exactly like the one in the picture except the operaling system. Pay particular attention to part # 6 to create small memory dumps.Dump Files - Configure Windows to Create on BSOD

Next, please go to C:/Windows/ Minidump and make sure there is a folder there called mini dumps. if not, create one ( you will have to provide admin permission) It should look like this in C:/Windows

Attachment 286975
My System SpecsSystem Spec
23 Sep 2013   #19
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

That's exactly what I wanted. Everything looks OK except for CPUz while running Prime. Notice the multiplier setting. It says 34 (16-37). That means it should idle at 16 or 1600MHz and when turbo kicks in should go to 3700MHz. But yours is running at 3400MHz. It should be running at 3700MHz. A multiplier of 37 is stock for your CPU. What I would like you to do is go to bios, and pay close attention to this. AI Overclock tuner click that and you should have a choice of ayto, XMP and Manual, click XMP. For turbo ratio Click it and type in 37 and press enter. Under CPU voltage leave offset for now, offset sign + ( as it is now) and offset voltage click that and put .005 and press enter. Be sure to put the . in front and 005 after. So, it should say .005. Save and exit. Run Prime again and see what it says. Please post the same screenshot and keep a close eye on temps. If it gets to 85 stop the test. Otherwise post another screenshot of CPUz and core temp while Prime is running. If you have any questions, please ask.
My System SpecsSystem Spec
23 Sep 2013   #20
arsene

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Hi Essenbe.

Thanks for your answer, and truth be told I have some questions. I was able to set XMP and also the offset voltage to .005. But about turbo ratio it doesnīt give me the chance to set it to 37. At this point I decided to take a shot of the screen. It just give the choice to set by all cores or by per core. In addition to that it says I can adjust it in OS.
Then, in OS, I checked an application of AI suite called TurboV EVO, there I found it is alredy set to 37(as shown in the picture uploaded). Is everything set according to your instructions? If so Iīll proceed with the test.

Another thing, about OC Tuner in the AI Tweaker section of Bios, should it be enabled?

And finally, I gave it another try to Rome II, and even thoug I did set the system to create minidumps and checked the minidump folder, it just froze and didnīt show a BSOD or created a minidump.

That is everything, thanks for your patience and guidance.

Arsene.


Quote   Quote: Originally Posted by essenbe View Post
That's exactly what I wanted. Everything looks OK except for CPUz while running Prime. Notice the multiplier setting. It says 34 (16-37). That means it should idle at 16 or 1600MHz and when turbo kicks in should go to 3700MHz. But yours is running at 3400MHz. It should be running at 3700MHz. A multiplier of 37 is stock for your CPU. What I would like you to do is go to bios, and pay close attention to this. AI Overclock tuner click that and you should have a choice of ayto, XMP and Manual, click XMP. For turbo ratio Click it and type in 37 and press enter. Under CPU voltage leave offset for now, offset sign + ( as it is now) and offset voltage click that and put .005 and press enter. Be sure to put the . in front and 005 after. So, it should say .005. Save and exit. Run Prime again and see what it says. Please post the same screenshot and keep a close eye on temps. If it gets to 85 stop the test. Otherwise post another screenshot of CPUz and core temp while Prime is running. If you have any questions, please ask.
My System SpecsSystem Spec
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 BSOD playing Total War Rome II, error 0x00000101




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