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Windows 7: bsod error code 124


13 Sep 2013   #1

windows 7 home 64 bit
 
 
bsod error code 124

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004FB4748
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1



i got the 2 dump files but i can't figure what they say i try to use notpad and wordpad its a hole bunch of letters Oo need help with this before i go out buying new parts




Attached Files
File Type: zip SF_13-09-20131.zip (244.1 KB, 4 views)
My System SpecsSystem Spec
.

14 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hi jagdryan.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

This computer is seeming to be not very old and everything is within warranty hopefully?

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Let us know the results.
_________________________________________________________________
BSOD ANALYSIS
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004fb4748, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004fb4748, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031af6f0 fffff800`03518979 : fffffa80`04fb4720 fffffa80`039f9040 00000000`0000000a 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031afc10 fffff800`033fa677 : fffffa80`04fb4720 fffff800`034735f8 fffffa80`039f9040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031afc40 fffff800`03362c85 : fffff800`034d5380 fffffa80`0494d828 fffffa80`0494d820 fffffa80`039f9040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031afc80 fffff800`032dbb21 : fffff880`01115e00 fffff800`03362c60 fffffa80`039f9040 48eb8b48`03eb0045 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031afcb0 fffff800`0356d47a : ffe433e8`cf8b49d0 fffffa80`039f9040 00000000`00000080 fffffa80`039e6040 : nt!ExpWorkerThread+0x111
fffff880`031afd40 fffff800`032acda6 : fffff880`02f63180 fffffa80`039f9040 fffff880`02f6dfc0 c33bce8b`48ffffae : nt!PspSystemThreadStartup+0x5a
fffff880`031afd80 00000000`00000000 : fffff880`031b0000 fffff880`031aa000 fffff880`037b3540 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------
My System SpecsSystem Spec
14 Sep 2013   #3

windows 7 home 64 bit
 
 

my computer is not overcloak its all default hmm this is the screen shot of the cpu and no problems found with the ram hmm i reinstalled windows before i made this post beacuse i was having the problem and i am still haveing even after a reinstall..


Attached Thumbnails
bsod error code 124-untitled.png  
My System SpecsSystem Spec
.


14 Sep 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

We need the screenshot of the summery tab of speccy. And, you are saying no problem is found with the RAM .... how many passes you ran the memtest?
My System SpecsSystem Spec
14 Sep 2013   #5

windows 7 home 64 bit
 
 

it ran like 6 times and yes i have wow up


Attached Thumbnails
bsod error code 124-untitled1.png  
My System SpecsSystem Spec
14 Sep 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

6 times? Not sure what does it mean. We count it on passes.

Please follow How to Test and Diagnose RAM Issues with Memtest86+ and let it run upto at least 8 passes. Take a camera snap when 8 passes are completed and upload the snapshot here.

The GPU is hot. What happened during the furmark test?
My System SpecsSystem Spec
14 Sep 2013   #7

windows 7 home 64 bit
 
 

the program said it passed and gave me a rating to go view online and hmm after the test when i post that last screen shot i was playing wow
My System SpecsSystem Spec
15 Sep 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You follow the detailed steps mentioned in Stop 0x124 - what it means and what to try.
My System SpecsSystem Spec
20 Sep 2013   #9

windows 7 home 64 bit
 
 

the only time i get the bccode 124 is when surfing the internet i played wow all day yesterday and no crash today i try to check email and i get the bccode
My System SpecsSystem Spec
27 Sep 2013   #10

windows 7 home 64 bit
 
 

any 1 know how to fix this ? it only happens when i surf the internet
My System SpecsSystem Spec
Reply

 bsod error code 124




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