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Windows 7: Custom Comp for Microsoft Flight Simulator 10 Repeated BSODs ntoskrnl

13 Sep 2013   #1
gstraight

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Custom Comp for Microsoft Flight Simulator 10 Repeated BSODs ntoskrnl

Repeated BSODs, layman's view shows ntoskrnl,exe in most dump files


My System SpecsSystem Spec
.

14 Sep 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to the forum,
Code:
Start Menu\Programs\GIGABYTE	Public:Start Menu\Programs\GIGABYTE	Public
Start Menu\Programs\GIGABYTE\AutoGreen	Public:Start Menu\Programs\GIGABYTE\AutoGreen	Public
Start Menu\Programs\GIGABYTE\ET6	Public:Start Menu\Programs\GIGABYTE\ET6	Public
Gigabyte EasySaver (and EasyTune6 if installed) will cause BSOD's on some Windows 7 systems. Please uninstall it.

Drivers:
Code:
RTCore64.sys                      Tue Sep  6 18:24:50 2011
RivaTuner/EVGA Precision/MSI Afterburner (known BSOD issues w/Win7)

Code:
AppleCharger.sys                  Wed Nov  2 08:46:00 2011 (4EB0AEE8)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test.
information   Information
download and install Revo Uninstaller.
  • Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).
Follow these-
Quote   Quote: Originally Posted by Arc View Post
Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Quote   Quote: Originally Posted by Arc View Post
Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.
------------------------
Reduce the start-up items, Antivirus software is basically whats required.------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Upload a screenshot using:Test your Hard Drive(s) by running:------------------------
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to Part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

------------------------
Make scans with these tools -Let us know the results.

BSOD BUGCHECK SUMMARY
Code:
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Debug session time: Sat Sep 14 00:02:14.772 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:01.942
BugCheck A, {100, 2, 0, fffff8000309a6a2}
Probably caused by : ntkrnlmp.exe ( nt!KiProcessExpiredTimerList+72 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  fsx.exe
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее``
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Fri Sep 13 20:57:16.626 2013 (UTC + 6:00)
System Uptime: 1 days 4:22:33.797
BugCheck A, {fffff808032b7c38, c, 0, fffff8000309e749}
Probably caused by : ntoskrnl.exe ( nt+94749 )
BUGCHECK_STR:  0xA
PROCESS_NAME: NOT FOUND
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее``
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Thu Sep 12 16:12:36.339 2013 (UTC + 6:00)
System Uptime: 0 days 8:27:10.541
BugCheck 1E, {ffffffffc0000005, fffff8000308be94, 0, ffffffffffffffff}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt+78e94 )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME: NOT FOUND
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее``
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Wed Sep 11 18:57:04.096 2013 (UTC + 6:00)
System Uptime: 0 days 12:11:03.892
BugCheck A, {fffff800a380d623, 2, 1, fffff800030715e4}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt+565e4 )
BUGCHECK_STR:  0xA
PROCESS_NAME: NOT FOUND
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее``
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Wed Sep 11 06:45:02.945 2013 (UTC + 6:00)
System Uptime: 0 days 0:07:01.132
BugCheck 3B, {c0000005, fffff96000161e84, fffff88009412010, 0}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : win32k.sys ( win32k!NtUserMessageCall+d4 )
BUGCHECK_STR:  0x3B
PROCESS_NAME: NOT FOUND
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее``
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Wed Sep 11 06:37:23.259 2013 (UTC + 6:00)
System Uptime: 0 days 4:05:02.430
BugCheck 1, {74572e09, 0, 80, fffff88008712b60}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt+75b80 )
BUGCHECK_STR:  0x1
PROCESS_NAME: NOT FOUND
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее``
My System SpecsSystem Spec
14 Sep 2013   #3
gstraight

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks so much for the reply. The "community" always amazes me. Should I do these uninstalls one at a time and see what happens or just get rid of these programs all at once?
My System SpecsSystem Spec
.


14 Sep 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Getting rid of them all at once would be better..
My System SpecsSystem Spec
14 Sep 2013   #5
gstraight

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok, will do so. If I get this fixed do you know of anyone who diagnoses Crash to Desktop on FSX?
My System SpecsSystem Spec
14 Sep 2013   #6
gstraight

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

This is how far I have progressed. Note that I did not see the Revo Uninstaller comment until I had already uninstalled 1-4

Uninstalled

1. Easy Tunes 6
2. Gigabyte Autogreen
3. Gigabyte On/Off Charger
4. MSI After burner
5. Delete Disk Drive Drivers and restart
6. Uninstalled 3D Vision Control Driver, 3D Vision Driver, Graphics Driver, HD Audio Driver, PhysX
7. nvidia Update - did not see this one listed
8. Ran Drive Sweeper
9.Downloade and Custom installed Nvidia 314.22 WHQL
Note: Did not see Nvidia Update listed here either
My System SpecsSystem Spec
14 Sep 2013   #7
gstraight

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

BSOD Cleaning

Uninstalled

1. Easy Tunes 6
2. Gigabyte Autogreen
3. Gigabyte On/Off Charger
4. MSI After burner
5. Delete Disk Drive Drivers and restart
6. Uninstalled 3D Vision Control Driver, 3D Vision Driver, Graphics Driver, HD Audio Driver, PhysX
7. nvidia Update - did not see this one listed
8. Ran Drive Sweeper
9.Downloade and Custom installed Nvidia 314.22 WHQL
Note: Did not see Nvidia Update listed here either

10. Startup Folder Current User (Samsung Magician), All Users (Wireless Connection Manager)
11. System Configuration Startup Tab - following programs
Microsoft Security Client
Nvidia Gefore Experience
Intel USB 3.0 Monitor
Adobe Reader and Acrobat Manager DISABLED this one
Java Platform SE Auto Updater
Corsaid Laver
VProtect Application DISABLED this one
Samsung Magician
D-Link WLAN Appication
Left rest enabled

12. Ran System File Checker - did not find any integrity violations
13. Run chkdsk
Drive C: 500 gig Samsung SSD no errors found
Drive D: 240 gig SSD No errors found
Drive E: 1TB Drive - almost full data drive no programs run from this drive

I got this far and had things to do so I loaded Microsoft Flight Simulator 10 and just let it sit, no imputs at all, no mouse no keyboard and the computer blue screened again. I uploaded the results below.
My System SpecsSystem Spec
14 Sep 2013   #8
gstraight

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Crystal Disk INnfo
My System SpecsSystem Spec
14 Sep 2013   #9
gstraight

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Better pics Drives C and E
My System SpecsSystem Spec
14 Sep 2013   #10
gstraight

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Had BSOD while running Online virus scan
BSOD Cleaning

Uninstalled

1. Easy Tunes 6
2. Gigabyte Autogreen
3. Gigabyte On/Off Charger
4. MSI After burner
5. Delete Disk Drive Drivers and restart
6. Uninstalled 3D Vision Control Driver, 3D Vision Driver, Graphics Driver, HD Audio Driver, PhysX
7. nvidia Update - did not see this one listed
8. Ran Drive Sweeper
9.Downloade and Custom installed Nvidia 314.22 WHQL
Note: Did not see Nvidia Update listed here either

10. Startup Folder Current User (Samsung Magician), All Users (Wireless Connection Manager)
11. System Configuration Startup Tab - following programs
Microsoft Security Client
Nvidia Gefore Experience
Intel USB 3.0 Monitor
Adobe Reader and Acrobat Manager DISABLED this one
Java Platform SE Auto Updater
Corsaid Laver
VProtect Application DISABLED this one
Samsung Magician
D-Link WLAN Appication
Left rest enabled

12. Ran System File Checker - did not find any integrity violations
13. Run chkdsk
Drive C: 500 gig Samsung SSD no errors found
Drive D: 240 gig SSD No errors found
Drive E: 1TB Drive - almost full data drive no programs run from this drive

I got this far and had things to do so I loaded Microsoft Flight Simulator 10 and just let it sit, no imputs at all, no mouse no keyboard and the computer blue screened again. I uploaded the results below.

14. Run CrystalDiskInfo see earlier post
15. Skipped Hard Drive Diagonstic because I needed more time to do it later
16. Skipped Memtest86+ because I needed more time later
17. TSDDKiller Rootkiller Removal Utility - no problems found
18. Online virus Scnner Eset - had blue screen while running the virus scan
My System SpecsSystem Spec
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 Custom Comp for Microsoft Flight Simulator 10 Repeated BSODs ntoskrnl




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