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Windows 7: BSOD at random times. Sometimes on shutdown, Sometime during games..

15 Sep 2013   #1
lynxus

Windows 7
 
 
BSOD at random times. Sometimes on shutdown, Sometime during games..

Hi Guys,
Getting a BSOD at random points.

Sometimes when i try to shutdown, Sometimes while browsing, Sometimes during a game and sometimes just randomly while the PC is idle..

I have recently upgraded the memory, motherboard and CPU without a windows reinstall ( I dont really fancy re-installing everything right now. So hoping I can just find the cause and resolve. )

A google for the error code doesnt help.
Ive run the software on this forum and attached the zip.

Any ideas anyone that may show whats causing the failure..

Thanks for any help here..
-Graham




My System SpecsSystem Spec
.

15 Sep 2013   #2
YoYo155

Windows 7 Home Premium x64
 
 

Hi welcome to SF .
The file you uploaded doesn't contain any dump files.
Unfortunately, from what I can it's a double fault which can't be analyzed using a minidump.
Please copy the MEMORY.DMP file from your Windows directory, zip it and upload it to your skydrive
and post back with the link.

Code:
C:\Windows\MEMORY.DMP
My System SpecsSystem Spec
15 Sep 2013   #3
lynxus

Windows 7
 
 

Hmm, I don't see a memory.dmp file.

I've turned on full kernel dump.. Will see what happens next time and update the post.

I hope it ain't faulty hardware as its friggin brand new.
My System SpecsSystem Spec
.


18 Sep 2013   #4
lynxus

Windows 7
 
 

Happened again today.
It didnt make a MEMORY file However everything is checked in the dump options

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0x0000000080050033, 0x00000000000406f8, 0xfffff80003498f24). A dump was saved in: c:\Minidump\091813-10452-01.dmp. Report Id: 091813-10452-01.

Attached is a zip WITH the .dmp file this time round ( It didnt do one last time, So thats progress? )
My System SpecsSystem Spec
18 Sep 2013   #5
lynxus

Windows 7
 
 

Ok, Apparently this 0x0000007f code could be indicative of a bad bit of hardware, Im just gonna take the lot back and get it replaced.. Chances of two duff bits of kit?
My System SpecsSystem Spec
18 Sep 2013   #6
YoYo155

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by lynxus View Post
Ok, Apparently this 0x0000007f code could be indicative of a bad bit of hardware, Im just gonna take the lot back and get it replaced.. Chances of two duff bits of kit?
Do you mean you currently have two different kits of RAM?



I wanted a kernel dump but a minidump is better than none.

Code:
STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
Usual causes:  Memory corruption, Hardware (memory in particular),
Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after
installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards,
Incompatible storage devices, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
Code:
BugCheck 7F, {8, 80050033, 406f8, fffff80003498f24}

*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+4b2a )
When I dumped the call stack I noticed iaStor.sys is behaving strangely, looping over and over again,
this is a small snip:

Code:
fffff880`03718308  fffff880`0126843b iaStor+0x2543b
fffff880`03718310  00000000`00000000
fffff880`03718338  fffff880`012466b8 iaStor+0x36b8
fffff880`03718340  fffffa80`06f595d0
fffff880`037183a8  fffff880`01295489 iaStor+0x52489
fffff880`037183b0  00000000`00000000
fffff880`037183b8  fffffa80`06f595d0
fffff880`037183d8  fffff880`01270843 iaStor+0x2d843
fffff880`037183e0  fffffa80`06f595d0
fffff880`03718408  fffff880`01268370 iaStor+0x25370
fffff880`03718410  fffffa80`06f595d0
fffff880`03718418  fffff880`0126843b iaStor+0x2543b
fffff880`03718420  00000000`00000000
fffff880`03718448  fffff880`012466b8 iaStor+0x36b8
fffff880`03718450  fffffa80`06f595d0
fffff880`03718460  fffffa80`06f595d0
fffff880`037184b8  fffff880`01295489 iaStor+0x52489
fffff880`037184c0  00000000`00000000
fffff880`037184c8  fffffa80`06f595d0
fffff880`037184e8  fffff880`01270843 iaStor+0x2d843
fffff880`037184f0  fffffa80`06f595d0
fffff880`03718518  fffff880`01268370 iaStor+0x25370
fffff880`03718520  fffffa80`06f595d0
fffff880`03718528  fffff880`0126843b iaStor+0x2543b
fffff880`03718530  00000000`00000000
fffff880`03718558  fffff880`012466b8 iaStor+0x36b8
The driver is rather old:
Code:
lmvm iaStor
start             end                 module name
fffff880`01243000 fffff880`015e7000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Thu Feb 02 02:15:24 2012 (4F29D59C)
I would normally advise to update the driver but I think you have a RAID configuration
we need to get rid of.
Code:
iastordatamgrsvc.exe    c:\program files (x86)\intel\intel(r) rapid storage technology
Equip yourself with a camera, go into the BIOS and take a picture of the SATA Mode.
What is it configured to (i.e AHCI / IDE / RAID)?


Are you overclocking?

Code:
!sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
Code:
c:\program files (x86)\asus\ai suite ii\
Please revert back any overclocks to the stock speeds!
My System SpecsSystem Spec
18 Sep 2013   #7
lynxus

Windows 7
 
 

Thanks for the info.

- No over clocking. All stock.
- When i meant two kits, I meat two bad batches of "mobo,ram and cpu" from the shop.
- I only have one 8Gb stick of PC3 memory in it.
- My storage is AHCI, no raid arrays setup.

Ive just powered up using a new mobo , cpu and memory. See if that helps?
If it happens again ill post the dump again..

Any thoughts on what software i should look at updating / removing etc?

Thanks again for your help!







Quote   Quote: Originally Posted by YoYo155 View Post
Quote   Quote: Originally Posted by lynxus View Post
Ok, Apparently this 0x0000007f code could be indicative of a bad bit of hardware, Im just gonna take the lot back and get it replaced.. Chances of two duff bits of kit?
Do you mean you currently have two different kits of RAM?



I wanted a kernel dump but a minidump is better than none.

Code:
STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
Usual causes:  Memory corruption, Hardware (memory in particular),
Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after
installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards,
Incompatible storage devices, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
Code:
BugCheck 7F, {8, 80050033, 406f8, fffff80003498f24}

*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+4b2a )
When I dumped the call stack I noticed iaStor.sys is behaving strangely, looping over and over again,
this is a small snip:

Code:
fffff880`03718308  fffff880`0126843b iaStor+0x2543b
fffff880`03718310  00000000`00000000
fffff880`03718338  fffff880`012466b8 iaStor+0x36b8
fffff880`03718340  fffffa80`06f595d0
fffff880`037183a8  fffff880`01295489 iaStor+0x52489
fffff880`037183b0  00000000`00000000
fffff880`037183b8  fffffa80`06f595d0
fffff880`037183d8  fffff880`01270843 iaStor+0x2d843
fffff880`037183e0  fffffa80`06f595d0
fffff880`03718408  fffff880`01268370 iaStor+0x25370
fffff880`03718410  fffffa80`06f595d0
fffff880`03718418  fffff880`0126843b iaStor+0x2543b
fffff880`03718420  00000000`00000000
fffff880`03718448  fffff880`012466b8 iaStor+0x36b8
fffff880`03718450  fffffa80`06f595d0
fffff880`03718460  fffffa80`06f595d0
fffff880`037184b8  fffff880`01295489 iaStor+0x52489
fffff880`037184c0  00000000`00000000
fffff880`037184c8  fffffa80`06f595d0
fffff880`037184e8  fffff880`01270843 iaStor+0x2d843
fffff880`037184f0  fffffa80`06f595d0
fffff880`03718518  fffff880`01268370 iaStor+0x25370
fffff880`03718520  fffffa80`06f595d0
fffff880`03718528  fffff880`0126843b iaStor+0x2543b
fffff880`03718530  00000000`00000000
fffff880`03718558  fffff880`012466b8 iaStor+0x36b8
The driver is rather old:
Code:
lmvm iaStor
start             end                 module name
fffff880`01243000 fffff880`015e7000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Thu Feb 02 02:15:24 2012 (4F29D59C)
I would normally advise to update the driver but I think you have a RAID configuration
we need to get rid of.
Code:
iastordatamgrsvc.exe    c:\program files (x86)\intel\intel(r) rapid storage technology
Equip yourself with a camera, go into the BIOS and take a picture of the SATA Mode.
What is it configured to (i.e AHCI / IDE / RAID)?


Are you overclocking?

Code:
!sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
Code:
c:\program files (x86)\asus\ai suite ii\
Please revert back any overclocks to the stock speeds!
My System SpecsSystem Spec
18 Sep 2013   #8
lynxus

Windows 7
 
 

And the Bios pictures relating to my post above:


My System SpecsSystem Spec
18 Sep 2013   #9
lynxus

Windows 7
 
 

Ive also uninstalled this Intel rapid storage bs, as it doesnt seem to do anything other than run in my taskbar with an icon that seems to give little storage options other than "Hey,, YOU HAVE A HARDDISK!"

Uninstalled..
Lets see how it works now..

Ty for your info again.. Hopefully this will resolve the problems!
My System SpecsSystem Spec
18 Sep 2013   #10
YoYo155

Windows 7 Home Premium x64
 
 

Thanks for the feedback .
Now that we have established that you don't use a RAID array, my next step would be to remove
IRST as you have done already. Keep us posted!
My System SpecsSystem Spec
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 BSOD at random times. Sometimes on shutdown, Sometime during games..




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