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Windows 7: BSOD Playing World Of Warcraft or any video game: Please help

19 Sep 2013   #11
Jdizbro

Windows 7 Home Premium 32bit
 
 

Okay sounds great. I eagerly await your next instruction. Thank you.


My System SpecsSystem Spec
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19 Sep 2013   #12
Pauly

Win7 Ultimate X64
 
 

ok well one of our sfc/cbs gurus has had a look at your files and tells me everything is fine as it is just audio/picture sample files that are missing cleaned out by one of those programs you uninstalled

Can you run the SF tool again and click grab all so i can get a new set of files then we can come up with a plan
My System SpecsSystem Spec
19 Sep 2013   #13
Pauly

Win7 Ultimate X64
 
 

ok well while i wait for your new files looking at the ones you have already posted i would suggest the best course of action would be to

run some thorough virus scans to check for any infection
What is Windows Defender Offline?
Anti-rootkit utility TDSSKiller

run a diagnostic on your HDD
if your specs are correct and is the machine in question then you are using a seagate hdd so you will need to download seatools and run a check on your disk
SeaTools | Seagate
if you have any other HDDs in your machine then you will need to run checks on those too

i notice you are running a K series processor so if you are overclocking anything then reset bios to defaults

If all this comes back ok then i would recommend running memtest on the ram overnight to see if any issues there
RAM - Test with Memtest86+
My System SpecsSystem Spec
.

19 Sep 2013   #14
Jdizbro

Windows 7 Home Premium 32bit
 
 

I have attached the sf diagnostic scan result as per your first request. I will begin to execute the other tests immediately and will post back with the results as soon as able. Thank you.


Files that help describe the problem:
C:\Windows\Minidump\091913-21855-01.dmp
C:\Users\Jason Disbrow\AppData\Local\Temp\WER-70465-0.sysdata

Here is the data provided to me by windows after my last crash. I'm not sure if this will be helpful in any way, if not, ignore it.
My System SpecsSystem Spec
19 Sep 2013   #15
Jdizbro

Windows 7 Home Premium 32bit
 
 

STEP 2:

run some thorough virus scans to check for any infection
What is Windows Defender Offline?
Anti-rootkit utility TDSSKiller


I ran the Kaspersky TDSSKiller with a reboot and scanning loaded modules and it came back with no results.

On to the next.
My System SpecsSystem Spec
19 Sep 2013   #16
Jdizbro

Windows 7 Home Premium 32bit
 
 

Step 3:
run a diagnostic on your HDD
if your specs are correct and is the machine in question then you are using a seagate hdd so you will need to download seatools and run a check on your disk
SeaTools | Seagate
if you have any other HDDs in your machine then you will need to run checks on those too


I ran the drive under a Long Generic Test and it came back as a pass.

I am resetting my bios settings to default and restarting now.
My System SpecsSystem Spec
19 Sep 2013   #17
Jdizbro

Windows 7 Home Premium 32bit
 
 

I reset the bios settings to default. Attempted to play Warcraft and BSOD occurred.

I have no blank discs at this time so I will have to run the Mem test tomorrow after I purchase some. Thank you.
My System SpecsSystem Spec
20 Sep 2013   #18
Pauly

Win7 Ultimate X64
 
 

it will run off of a usb drive if you have one
My System SpecsSystem Spec
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 BSOD Playing World Of Warcraft or any video game: Please help




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