BSOD possibly caused by adding RAM

meanbeans · 12 Sep 2013

So I purchased new RAM with the exact same specs (DDR3 1600Mhz 9-9-9-24 1.5v) all 4 GB sticks. The ram I had in slots A1 and A2 worked fine and I had no issues. With the new ram in slots B1 and B2 the computer blue screens every couple of hours. I ran memtest86+ for 10 passes and there were no errors. I had another thread posted but I just did not want it to get buried because I forgot to attach my zip file. Hopefully you guys can help me diagnose what exactly is going on with my machine.

Arc · 12 Sep 2013

Avast is causing issues there.

Code:

fffff880`0ca0d0c8  fffff880`01ca676fUnable to load image aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x2776f

Description here: Driver Reference Table - aswSnx.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

The display driver is failing, too.

Code:

fffff880`0ca0c518  fffff880`05c79f08Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1d9f08

And the latest version causes issues sometimes. Install the 314.22 WHQL only.

Uninstall All nvidia items in Control Panel > Programs and features
- 3D Vision Control Driver
- 3D Vision Driver
- Graphics Driver
- HD Audio Driver
- PhysX
- nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

During uninstall and reinstall, accept all the suggested Restarts.

Let us know the results.

BTW, make it sure that the new RAM are of the same specification of the old ones. Otherwise memtest may not catch errors, but issues will be there.

meanbeans · 12 Sep 2013

All 4 sticks of ram are the same brand (Gskill) timing (9-9-9-34) 1.5V and DDR3 1600MHz. Would anything else make a difference? And thanks for the response I will try all of that once I get home and am at the computer!

RhapsodyOfFire · 12 Sep 2013

It could be a faulty dram slot and not the memory itself. Try the older sticks on the B1/2 slots :). Also memtest DOESN'T detect problems caused by bad timings (settings in bios) which is very annoying because you need to work in OS environment to be sure the memory is stable.

meanbeans · 12 Sep 2013

Also, when I use driversweeper, do I clean ALL nVidia drivers or only select ones?

Arc · 12 Sep 2013

Does your motherboard uses nvidia chipset? If not, select all. If yes, select all but the chipset elements.

meanbeans · 12 Sep 2013

My motherboard is the Asus Z87K, which I believe does use an intel chipset.

Arc · 12 Sep 2013

Then select all nvidia items in driver sweeper.

meanbeans · 12 Sep 2013

The driver you told me to download is not compatible with my video card....gtx770 SC so now what should i do

meanbeans · 12 Sep 2013

I installed 320.18 WHQL with only PhsyX System software and clean install checked off...let me know if I should change drivers otherwise I will keep you guys posted as to if I notice any difference.