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Windows 7: BSOD with Firefox Online Exam, AnyVideoConverter.exe, & various games

16 Sep 2013   #1
Bang Pop Meow

Windows 7 Professional 64bit SP1
 
 
BSOD with Firefox Online Exam, AnyVideoConverter.exe, & various games

Hi everyone! Been having seemingly random BSOD issues lately, so far while taking an online college exam in the firefox browser (montana state university's "DesireToLearn" website), multiple times (as in, I can recreate this error at will) while using AnyVideoConverter.exe, which was not an issue a few months ago, and while playing video games such as Roller Coaster Tycoon.

The attached kernel dump files are associated with the most recent BSOD, which was during the use of AnyVideoConverter.exe. Any help would be appreciated!


My System SpecsSystem Spec
.

17 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Bang Pop Meow.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Do some Disc checks.
  1. Re-seat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
If memtest and disc check, both came free from errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip


Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
______________________________________________________________________
BSOD ANALYSIS:
Code:
BugCheck 3B, {c0000005, fffff80003930f0b, fffff8800ab61e30, 0}

Probably caused by : ntkrnlmp.exe ( nt!SepAdtPrivilegeObjectAuditAlarm+b )

Followup: MachineOwner
------------------------------------------------------------
BugCheck 24, {1904fb, fffff88009ff1448, fffff88009ff0ca0, fffff880012dca83}

Probably caused by : Ntfs.sys ( Ntfs!NtfsCheckAttributeRecord+c3 )

Followup: MachineOwner
-------------------------------------------------------------
BugCheck 3B, {c0000005, fffff800036da5b0, fffff880079fdc30, 0}

Probably caused by : ntkrnlmp.exe ( nt!FsRtlResetBaseMcb+0 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 BSOD with Firefox Online Exam, AnyVideoConverter.exe, & various games




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