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Windows 7: DRIVER_POWER_STATE_FAILURE 0x0000009f on Shutdown

17 Sep 2013   #1

64 bit Windows 7 Home Premium
 
 
DRIVER_POWER_STATE_FAILURE 0x0000009f on Shutdown

Hi,

I've been getting this BSOD DRIVER_POWER_STATE_FAILURE whenever I'm in the process of shutting down my computer. Help to fix this would be most appreciated!

My System SpecsSystem Spec
.

17 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck 9F, {3, fffffa800ac52060, fffff80004c493d8, fffffa800d3548e0}

Probably caused by : usbhub.sys
Code:
0: kd> !irp fffffa800d3548e0
Irp is active with 10 stacks 7 is current (= 0xfffffa800d354b60)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e0 fffffa800ac52060 00000000 fffff8800100957c-fffff880010093c4 Success Error Cancel 
	       \Driver\usbhub	ACPI!ACPIDeviceIrpDeviceFilterRequest
			Args: 00016600 00000001 00000004 00000006
 [ 16, 2]   0 e1 fffffa800ad07730 00000000 00000000-00000000    pending
	      Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 \Driver\ACPI
			Args: 00016600 00000001 00000004 00000006
 [ 16, 2]   0 e1 fffffa800ad09a00 00000000 00000000-00000000    pending
	       \Driver\usbccgp
			Args: 00016600 00000001 00000004 00000006
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8007d4d960    

			Args: 00000000 00000000 00000000 00000000
Code:
0: kd> lmvm sptd
start             end                 module name
fffff880`01077000 fffff880`011eb000   sptd     T (no symbols)           
    Loaded symbol image file: sptd.sys
    Image path: \SystemRoot\System32\Drivers\sptd.sys
    Image name: sptd.sys
    Timestamp:        Sat Aug 18 22:05:38 2012 (503003A2)
    CheckSum:         000932F7
    ImageSize:        00174000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Remove:

Code:
Start Menu\Programs\DAEMON Tools Lite
Quote   Quote: Originally Posted by Arc View Post
Download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or ImgBurn.
My System SpecsSystem Spec
17 Sep 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Remove:

Code:
Start Menu\Programs\Norton
Norton is known to cause problems, please remove the program completely with the Norton Removal Tool, and then install and run full scans with proven alternatives which work best with Windows 7, due to their compatibility and lightweight nature on system resources.

Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system


You can also view this thread for a complete free and lightweight security protection combination:
My System SpecsSystem Spec
.


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 DRIVER_POWER_STATE_FAILURE 0x0000009f on Shutdown




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