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Windows 7: BSOD Support :(

18 Sep 2013   #1

764
 
 
BSOD Support :(

Hey, i've used these forums a couple times now and really appreciate the help you guys have given me so far (thanks!!). Hopefully this is the last time i'm going to have to use these forums! I'm about to sell my PC, and don't want the new user to experience any of the problems I have been experiencing. I've been BSOdding for a while now, and have just learnt to live with it. I normally crash when i'm watching a YouTube video after I start up my PC, when it's been on for a while it doesn't seem to crash.

Here's a link to my file: http://www.filedropper.com/help

Thanks in advance guys!!


My System SpecsSystem Spec
.

18 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000000001, The driver has reported an invalid fence ID.
Arg2: 000000000002199c
Arg3: 000000000002199f
Arg4: 000000000002199e
The display driver is old here.
Code:
fffff880`04c48000 fffff880`04cd5000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Thu Dec 20 01:02:55 2012 (50D21667)
    CheckSum:         00095A98
    ImageSize:        0008D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it to the latest, the 13.4 WHQL. Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Also upload your MSINFO32.nfo file. We need to check something there.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
18 Sep 2013   #3

764
 
 

Thanks for the reply Arch, here's my msinfo.
My System SpecsSystem Spec
.


18 Sep 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The file you uploaded is corrupter or incomplete ... it is not opening. Try uploading a text version. Follow the earlier steps .... while in step 3, do File > Export.
My System SpecsSystem Spec
18 Sep 2013   #5

764
 
 

Here is the .txt file
My System SpecsSystem Spec
18 Sep 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

I was searching for this thing.
Code:
Name    Silicon Image SiI 3132 SATALink Controller    
Manufacturer    Silicon Image    
Status    OK    
PNP Device ID    PCI\VEN_1095&DEV_3132&SUBSYS_02F71028&REV_01\4&24931170&0&00E4    
Memory Address    0xFBBFFC00-0xFBBFFC7F    
Memory Address    0xFBBF8000-0xFBBFBFFF    
I/O Port    0x0000BC00-0x0000BC7F    
IRQ Channel    IRQ 16    
Driver    c:\windows\system32\drivers\si3132.sys (1.0.15.0, 88.54 KB (90,664 bytes), 07/08/2010 22:53)
How necessary it is, to you? If it is necessary, update it. If it is not, remove/disable it.
My System SpecsSystem Spec
18 Sep 2013   #7

764
 
 

I don't even know what this is? How do I go about removing it?
My System SpecsSystem Spec
19 Sep 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Is it a factory installed OS?

Can you enter into the BIOS and see what the storage controller mode is set to?
My System SpecsSystem Spec
22 Sep 2013   #9

764
 
 

I'm not sure what you mean. I formatted my PC, reinstalled the drivers you mentioned, and i'm still BSODing! If I upload again do you think you might be able to identify the problem?
My System SpecsSystem Spec
22 Sep 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by hlayton View Post
I don't even know what this is? How do I go about removing it?
Quote   Quote: Originally Posted by hlayton View Post
I'm not sure what you mean. I formatted my PC, reinstalled the drivers you mentioned, and i'm still BSODing! If I upload again do you think you might be able to identify the problem?
A formatting and reinstall without Silicon Image Starlink Controller is the first thing that is required here.

Next it would be possible to debug a Fence ID issue.
My System SpecsSystem Spec
Reply

 BSOD Support :(




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