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Windows 7: Random reboots, once a day or two.

22 Sep 2013   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Nopk, I have asked help from some hardware experts. I will be here to analyze the crash dumps if needed. Hopefully we all together will be able to solve your issue.

More help is on the way ... it will appear very shortly.


My System SpecsSystem Spec
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22 Sep 2013   #12
Pauly

Win7 Ultimate X64
 
 

Check for bios update

Reset bios in case it has ever been over clocked

I dont see any but remove all motherboard software utilities if there are any installed

As a precaution you may try establishing a clean boot to see if it helps (as safe mode does better than normal boot may be software related)
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
22 Sep 2013   #13
nopk

Home Premium 64 bit
 
 

BIOS is up to date (BIOS screen reports ver 2302, 2/28/11). BIOS has been reset to defaults. No motherboard utilities installed.

I just ran Prime95 for 2 hours *in safe mode* and had no errors, quickly rebooted and checked temperature in BIOS (probably 15 seconds after stopping Prime95) and CPU was at 47C.

Did a clean boot as instructed, BSOD'd within 30 seconds of loading desktop.

Ran SF tool *in safe mode*, attached.

thanks for your help,

nopk
My System SpecsSystem Spec
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22 Sep 2013   #14
nopk

Home Premium 64 bit
 
 

Ive a few spare hard drives kicking around.. So while I waited, I thought I'd throw a fresh OS install onto a new drive..

Made it about 5 minutes into the Win7 install before it 124 BSOD'd.

Fair bet its not a software problem now.. though seems odd to me it'll run in safe mode a-ok.
My System SpecsSystem Spec
22 Sep 2013   #15
Pauly

Win7 Ultimate X64
 
 

Although generically an 0x124 error is supposed to be indicative of a hardware error the fact you can prime in safe mode is a bit weird

So i had a good go through your dumps and all the 0x124 errors break down to one of these specific error codes
DCACHEL1_EVICT_ERR (Proc 1 Bank 0)
DCACHEL1_SNOOP_ERR (Proc 1 Bank 0)
DCACHEL1_DRD_ERR (Proc 1 Bank 0)
DCACHEL1_DWR_ERR (Proc 1 Bank 0)

and as you can see they are all cpu level 1 cache read or write errors which given the number of dumps all pointing to the same thing would be a sign of a cpu fault but thats just my interpretation of it please dont rush out and buy a new cpu, i will ask some others to stop by and get their opinion/s
My System SpecsSystem Spec
22 Sep 2013   #16
nopk

Home Premium 64 bit
 
 

Good enough, I suppose Im on the hunt for a CPU to slap into this Mobo..

thanks for your help.. will mark as solved when I put one in an confirm its fixed..

nopk
My System SpecsSystem Spec
22 Sep 2013   #17
Pauly

Win7 Ultimate X64
 
 

i have just requested fresh eyes from other bsod team members so be sure to pop back before you part with any cash !

to any BSOD team, i cant run any !sysinfo commands on the dumps please can someone run cpuspeed/smbios and post back the results, just wanna check OC etc
My System SpecsSystem Spec
22 Sep 2013   #18
nopk

Home Premium 64 bit
 
 

Alright, I'll hold off before hitting buy.. going to take a minute to sort through the compatibility list and whats still available for sale anyways

nopk
My System SpecsSystem Spec
22 Sep 2013   #19
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

As far as CPU compatability, go to your motherboards download page for that particular motherboard. They will have a QVL list for ram and CPUs. It will list all CPU's compatible with your motherboard. I scaned the thread quickly, you did sat you set the bios to optimized defaults, I believe. If not, do that, set your ram to the manufacturers frequency, timings and voltage, set your sata controller to what it is right now and set the boot prder, save and exit. Please download and install CPUz, post screenshots (Screenshots and Files - Upload and Post in Seven Forums) of the CPU tab, mainboard tab, memory tab and SPD tab. zin the SPD tab, if it shows blank, in the upper left corner ther will be a dropdown list of the dimm slots. Choose the next dimm slot. Also, tell us the make and model of the PSU as well as what CPU cooler you have. Also, when you installed the graphics driver did you uninstall the old drivers first?
My System SpecsSystem Spec
22 Sep 2013   #20
nopk

Home Premium 64 bit
 
 

Thanks to all the new folks coming in to help, quick note: System will *NOT* function for longer than 30-60 seconds in normal mode, simply BSODs. So any utilities that do NOT run properly in Safe Mode are a huge PITA here.

CPU-Z also does not run in safe mode, after many, many attempts I managed to get one screen with snipping tool and said screw it, so dug out the camera

Reset BIOS to defaults again, set clock and voltage to ram specs, left all timings to auto, as when I chose to set timing I ended up with a list of about 10 acronyms that I had no idea what was what. BIOS said it would set everything to SPD settings in the RAM..

http://www.valueram.com/datasheets/kvr1333d3n9_2g.pdf is the datasheet, if needed.
My System SpecsSystem Spec
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 Random reboots, once a day or two.




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