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Windows 7: Random BSODs while playing/afk happening 2 times a day

19 Sep 2013   #1
Lakeeja

Windows 7 Home 64bit
 
 
Random BSODs while playing

Hi again! so yesterday computer crashed with no reason while playing and today it did it again. Hoping for fast reply!


My System SpecsSystem Spec
.
19 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8007bbfb30, fffffa8007bbfe10, fffff8000398d0d0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Upload your MSINFO32.nfo file. We need to check that file to infer about what is going on there.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
19 Sep 2013   #3
Lakeeja

Windows 7 Home 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8007bbfb30, fffffa8007bbfe10, fffff8000398d0d0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Upload your MSINFO32.nfo file. We need to check that file to infer about what is going on there.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
There you go!
My System SpecsSystem Spec
.

19 Sep 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Make it sure that the Corsair Force 3 SSD SATA Disk Device is running with the up-to date firmware. You have to check it in Corsairr's support forum. Also update JMicron JMB36X Controller from ftp://driver.jmicron.com.tw/SATA_Controller/Windows/.

Let us know the results.
My System SpecsSystem Spec
19 Sep 2013   #5
Lakeeja

Windows 7 Home 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Make it sure that the Corsair Force 3 SSD SATA Disk Device is running with the up-to date firmware. You have to check it in Corsairr's support forum. Also update JMicron JMB36X Controller from ftp://driver.jmicron.com.tw/SATA_Controller/Windows/.

Let us know the results.
Just updated latest SSD firmare and hope that works! thanks for help!
My System SpecsSystem Spec
20 Sep 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Lakeeja View Post

Just updated latest SSD firmare and hope that works! thanks for help!
Let us know how it is going there
My System SpecsSystem Spec
20 Sep 2013   #7
Lakeeja

Windows 7 Home 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by Lakeeja View Post

Just updated latest SSD firmare and hope that works! thanks for help!
Let us know how it is going there
This far perfectly no freezing or bsod!

old firmware in ssd was 1.3 and new is 5.3 so there's huge difference!
My System SpecsSystem Spec
20 Sep 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Please report us the situation after a couple of days again.
My System SpecsSystem Spec
29 Sep 2013   #9
Lakeeja

Windows 7 Home 64bit
 
 

No more Bsod's! thank you!
My System SpecsSystem Spec
30 Sep 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news

Let us know for any further issue.
My System SpecsSystem Spec
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 Random BSODs while playing/afk happening 2 times a day




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