Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD while downloading or installing or while not near the computer.

19 Sep 2013   #1
gdsmedia

win 7 pro 64bit
 
 
BSOD while downloading or installing or while not near the computer.

Hey all, I've been dealing with this problem for months now and I hope you can help me because I really am despairing.

For a while now I've been having a reoccuring problem with random BSODs, each time showing up 0x0000001e, and nothing I can think of seems to shift it.

I enclose the mini dump files in a desktop.rar

Dell Inspirion One 2320
Windows 7 Pro 64Bit
Intel R Pentinum G630
4 Gb Memory


My System SpecsSystem Spec
.
19 Sep 2013   #2
YoYo155

Windows 10
 
 

Hi and welcome to SF .
The minidumps uploaded all pertain issues with regards to the storage solution, but in order to better understand what we are dealing with please follow the instructions covered in this thread.
Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
19 Sep 2013   #3
gdsmedia

win 7 pro 64bit
 
 

I just did what you asked and I just uploaded it, thanks for your help
My System SpecsSystem Spec
.

19 Sep 2013   #4
YoYo155

Windows 10
 
 

Thanks .

First of all I would start by testing the HDD making sure it is healthy otherwise
the rest of the steps are useless.
Testing the HDD:
  1. Perform a Disk Check | Disk Check
  2. Then Post the results following | THIS METHOD
  3. Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
  4. If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.


If the HDD passes all the test above continue on with removing IRST.
Removing Intel Rapid Storage Technology:
Quote   Quote: Originally Posted by Arc
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Update your chipset drivers by using this online utility.

Remove:


Code:
Programs\ThreatFire
Programs\TuneUp Utilities 2014
Utilities that claim to tuneup your system usually only
do more harm than good.

3rd party anti-virus software are known to cause issues with Windows 7, please remove ThreatFire
and use Microsoft Security Essentials as a reliable alternative.




Update Windows to Service Pack 1:
Code:
Version    6.1.7600 Build 7600




Keep us posted with the results .
My System SpecsSystem Spec
20 Sep 2013   #5
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by gdsmedia View Post
I just did what you asked and I just uploaded it, thanks for your help
Hi gdsmedia,

Kindly follow the steps suggested by YoYo155 and to run diagnostics on the system please follow the video below:

Diagnostics

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
27 Sep 2013   #6
gdsmedia

win 7 pro 64bit
 
 

Its not allowing my to do me to schedule a chkdisk, it restarts the computer, counts down to 1 and freeze the screen
My System SpecsSystem Spec
27 Sep 2013   #7
YoYo155

Windows 10
 
 

Does it happen all the time? if so it is not a very positive sign.
Skip the CHKDSK for now and continue testing the HDD with Seatools.
My System SpecsSystem Spec
27 Sep 2013   #8
gdsmedia

win 7 pro 64bit
 
 

I tried testing the HDD with seatools and seatools said no disk drive could be found
My System SpecsSystem Spec
27 Sep 2013   #9
YoYo155

Windows 10
 
 

Boot into the BIOS using the F2 key.
Look for an entry called SATA Mode (or something similar), it should be set to IDE / AHCI.
It's probably set to AHCI which is why Seatools doesn't recognize them in the DOS environment.
Set it to IDE then save and exit usually by pressing the F10 key.
Now boot into Seatools and it should detect the drives.
Start the Long Test and let it run.
Upon completion don't try to boot into Windows as it will only result in a BSOD, go back into the BIOS
and change the SATA setting back to what it was in the first place.
My System SpecsSystem Spec
28 Sep 2013   #10
gdsmedia

win 7 pro 64bit
 
 

I ran the long test and it said it was ok
but then I got another BSOD
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFFA8006A69BB0
BCP3: 0000000000000000
BCP4: 00000000FFFA8000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\092813-55099-01.dmp
C:\Users\portiad\AppData\Local\Temp\WER-102149-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec
Reply

 BSOD while downloading or installing or while not near the computer.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD downloading WoW/installing updates on shutdown
OK, so I've been struggling the past few days after recently building my very own first rig. After finally finishing, booting it up, and installing all the latest drivers, I've started getting a few BSOD's when I do certain activities. They mostly seem to be triggered by two things: Running...
BSOD Help and Support
BSOD ntoskrnl.exe+6f880 when installing/downloading games
Hey New computer and installing everything that I want/need on the computer and had no issues till this morning. I keep getting BSOD errors during downloading of both League of Legends and once when opening Tomb Raider(stopped doing so). I've tried reseating the GPU and RAM. I've done a windows...
BSOD Help and Support
BSOD computer restarts when I leave it downloading stuff
Hello, I hope someone can help me, today the computer restarted 2 times, an error "windows recover from an unexpected error..." appeares at restart. It said it recover from a BSOD, I didn´t copy the error code :( Both times, I left the computer on, and it restarts from the crash, but it crashes...
BSOD Help and Support
BSOD when installing/downloading, ntoskrnl.exe errors
Hey everyone. Having some issues with BSODs, generally when I'm downloading games such as League of Legends (using the Pando Media Booster program to do so), when I install/download games through Steam, and even just when I leave the computer on long enough for it to go on standby. While there are...
BSOD Help and Support
BSOD When Downloading and when on computer for more than a few mins.
I am getting the BSOD with the error message bad pool caller and sometimes header. I have a computer that I bought from Newegg last summer. It came pre installed with Windows 7 64 bit. I have an AMD II X2 255 Processor 4 gb of ram
BSOD Help and Support
downloading and installing help
i am trying to install this prog in screen shot it has been downloading for at least 20 minuties but still not downloaded what is wrong
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 08:06.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App