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Windows 7: BSOD VM, error 0x000000d1

20 Sep 2013   #1
pupajoN

Windows 7 32bit
 
 
BSOD VM, error 0x000000d1

Sudden BSOD on a Virtual Machine running Windows Server 2008 R2 Datacenter after no system changes.
Bug String "DRIVER_IRQL_NOT_LESS_OR_EQUAL" NETIO.SYS seems to be the suggestion on BlueScreenView
Yet to run chkdsk, sfc scan or memtest due to production hours.

Any suggestions? Let me know if I need to provide any additional information. DMP file attached


My System SpecsSystem Spec
.
20 Sep 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

We could do with a lot more info than provided, please run the SF Tool and
post up the resulting logs.

From your dump file:

Code:
 
*******************************************************************************
*                                                                             *
*                        
Bugcheck 
Analysis                                    
*
*                                                                             
*
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {10, 2, 0, fffff88000c010f9}
Probably caused by : NETIO.SYS ( NETIO!RtlGetNextExpiredTimerWheelEntry+ea 
)
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes: Device driver

NETIO.sys is a Windows networking driver.
Since it's a Windows driver it's likely protected by the System File Checker and is not likely to be the actual cause.
Since it is a networking driver, this points towards networking related 3rd party programs.
I would suggest to update all ethernet and wireless drivers.

This driver is 2008 and needs updating :

Code:
Driver: E1G6032E.sys
Dated: Thu May 29 00:14:51 2008
Refers to: Intel Ethernet
Use the Intel Update Utility and check if an update is available:
https://downloadcenter.intel.com/Default.aspx

Also this driver is contributing to your BSOD:

Code:
Faulting Driver: lsi_sas.sys
Dated: Tue May 19 01:20:23 2009
Refers to: LSI SAS driver - Windows SCSI Miniport driver with 
the description of LSI Fusion-MPT SAS Driver (StorPort).
Check for an updated driver: Pages - Find Support By Product
Also check OEM website.

Trend Micro drivers may also have issues, I would suggest updating the program:

Code:
fffff880`04a09000 fffff880`04bf1000   
VSApiNt.sys
    Timestamp: unavailable 
(00000000)
    Checksum:  00000000
ImageSize:  001E8000
fffff880`04bf1000 fffff880`04c00000   
TmPreFlt.sys
    Timestamp: unavailable 
(00000000)
    Checksum:  00000000
ImageSize:  0000F000
fffff880`055a0000 fffff880`055ff000   
TmXPFlt.sys
    Timestamp: unavailable (00000000)
Cheers
Dave
My System SpecsSystem Spec
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 BSOD VM, error 0x000000d1




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