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Windows 7: ntoskrnl.exe+75b80 BSOD every few days


20 Sep 2013   #1
Khanzori

Windows 7 Home Premium 64bit
 
 
ntoskrnl.exe+75b80 BSOD every few days

Hello,

For a few weeks i have been having BSOD errors.

I tried searching for help on google but i didn't find anything useful.

When using blue screen viewer it says it's mostly caused by ntoskrnl.exe but I am not sure if it's correct, this mostly happens when playing games.

I also attached .dmp files of the latest crashes.


My System SpecsSystem Spec
20 Sep 2013   #2
YoYo155

Windows 7 Home Premium x64
 
 

Welcome to SF .

Limited set of information only makes the task at hand harder to resolve, please follow the instructions
and help us help you. Blue Screen of Death (BSOD) Posting Instructions

What I did manage to get was issues with your Internet Adapter being very old and Kaspersky contributing to the mix.

Code:
lmvm athrx
fffff880`05e03000 fffff880`05f89000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Nov 24 02:11:58 2010 (4CEC584E)
This link would have been more specific if I had the proper information; :: ATHEROS drivers for Microsoft Windows :: Please update.

Remove Kaspersky and install Microsoft Security Essentials as a reliable alternative.

Please upload the rest of the files generated and keep us posted .
My System SpecsSystem Spec
21 Sep 2013   #3
Khanzori

Windows 7 Home Premium 64bit
 
 

Alright, i uninstalled Kaspersky and installed MS Security Essentials.

I also checked to see if there were any updates for the tp-link adapter driver and it couldn't find any new updates.

Also attached the files the diagnostic tool got to this post.
My System SpecsSystem Spec
21 Sep 2013   #4
Khanzori

Windows 7 Home Premium 64bit
 
 

It seems it has gotten worse now.

It blue screened twice today while i was playing Battlefield 3 and both times when it restarted it couldn't even get into windows and blue screened again, then windows started.

I attached the .dmp files to this post
My System SpecsSystem Spec
22 Sep 2013   #5
YoYo155

Windows 7 Home Premium x64
 
 

Thanks for the feedback .

One of the bugchecks point once again to your PCI wireless adapter.
Which sub-model is it out of the three?
Attachment 286921

The other shows an increased activity with ataport.sys which is very vulnerable to a special kind
of malicious software named a root-kit.

Code:
0xfffff80000b9c7d8 : 0xfffff8800110c1a0 : ataport!WPP_MAIN_CB
0xfffff80000b9c808 : 0xfffff880010ff436 : ataport!IdeCompleteScsiIrp+0x62
0xfffff80000b9c838 : 0xfffff880010ff25e : ataport!IdeCommonCrbCompletion+0x5a
0xfffff80000b9c848 : 0xfffff88001101b6f : ataport!IdeDispatchChannelRequest+0xef
0xfffff80000b9c868 : 0xfffff880010f9e32 : ataport!IdeTranslateCompletedRequest+0x236
0xfffff80000b9c8b8 : 0xfffff880011087ba : ataport!PortAvioSchedulerTransferBatch+0x1ba
0xfffff80000b9c8f8 : 0xfffff88001100352 : ataport!IdeStartNextDeviceRequest+0x18e
0xfffff80000b9c938 : 0xfffff88000c87600 : atapi!AtapiHwStartIo+0x10
0xfffff80000b9c968 : 0xfffff8800110c1a0 : ataport!WPP_MAIN_CB
0xfffff80000b9c998 : 0xfffff88001102821 : ataport!IdeProcessCompletedRequests+0x4d5
0xfffff80000b9c9c0 : 0xfffff80003243e80 : nt!KiInitialPCR+0x180
0xfffff80000b9c9f0 : 0xfffff80000b9cc38 : 0xfffff800030c088a : nt!KiIdleLoop+0x5a
0xfffff80000b9c9f8 : 0xfffff80003243e80 : nt!KiInitialPCR+0x180
0xfffff80000b9ca18 : 0xfffff88001102307 : ataport!IdeSeverCompletedList+0x1b7
0xfffff80000b9ca58 : 0xfffff88001102ad5 : ataport!IdeGetInterruptState+0x39
0xfffff80000b9cac8 : 0xfffff88001102120 : ataport!IdePortCompletionDpc+0x1a8
0xfffff80000b9ba30 : 0xfffff800032d6dd4 : "nt!BBTBuffer <PERF> (nt+0x283dd4)"
0xfffff80000b9ba38 : 0xfffff880010f6000 : "ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)"
0xfffff80000b9ba40 : 0xfffff8800110d780 : "ataport!__PchSym_ <PERF> (ataport+0x17780)"
0xfffff80000b9ba48 : 0xfffff880010f6000 : "ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)"
0xfffff80000b9ba50 : 0xfffff8800110d75c : "ataport!__PchSym_ <PERF> (ataport+0x1775c)"
0xfffff80000b9ba58 : 0xfffff880010f6000 : "ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)"
0xfffff80000b9ba60 : 0xfffff8800110d234 : "ataport!__PchSym_ <PERF> (ataport+0x17234)"
0xfffff80000b9ba68 : 0xfffff880010f6000 : "ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)"
0xfffff80000b9ba70 : 0xfffff8800110d960 : "ataport!__PchSym_ <PERF> (ataport+0x17960)"
0xfffff80000b9ba78 : 0xfffff880010f6000 : "ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)"
Download and scan for infections.
Kaspersky TDSSKiller

Post back with the results!
My System SpecsSystem Spec
23 Sep 2013   #6
Khanzori

Windows 7 Home Premium 64bit
 
 

I have the TL-WN751ND model.

Also the the TDSSKiller didn't find anything while scanning.
My System SpecsSystem Spec
24 Sep 2013   #7
YoYo155

Windows 7 Home Premium x64
 
 

Thanks for the update .
There is an updated driver please select the appropriate version.
My System SpecsSystem Spec
25 Sep 2013   #8
Khanzori

Windows 7 Home Premium 64bit
 
 

Alright, i updated the driver but in device manager it still says it's the old version from 2010, is it just me being stupid and not understanding how it works or did it not work?
My System SpecsSystem Spec
26 Sep 2013   #9
YoYo155

Windows 7 Home Premium x64
 
 

I'm deducting that you have the V1 version, which is oddly enough presented to be from 2011 but is actually from 2010 (the same driver as above).

Before we continue, is there any hacked software you want to remove that might be causing this?
Code:
12.09.2013 14:34    Application Error    Faulting application name: AutoKMS.exe, version: 2.2.2.0, time stamp: 0x4e32f719
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x003a69f6
Faulting process id: 0x680
Faulting application start time: 0x01ceafc5083e56a8
Faulting application path: C:\Windows\AutoKMS\AutoKMS.exe
Faulting module path: unknown
Report Id: 5ea6ade1-1bb8-11e3-9795-60a44c3de649
My System SpecsSystem Spec
26 Sep 2013   #10
Khanzori

Windows 7 Home Premium 64bit
 
 

I am not sure if i have any hacked software.

Also it bluescreened today twice in a row while playing LoL, i attached the dmp files to this post

EDIT: i also noticed that in the Event Viewer an application called MsMpEng.exe causes an application error
My System SpecsSystem Spec
Reply

 ntoskrnl.exe+75b80 BSOD every few days




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