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Windows 7: BSOD/Restarts 0x00000124

20 Sep 2013   #1
Dannyx28

Windows 7 Ultimate 64bit
 
 
BSOD/Restarts 0x00000124

Ok so a little background information. Up until I bought my new hard drive I was getting a lot of BSODs and restarts without BSOD, they happened every 4-5 days and would happen 2-3 times in the same day after happening once. Nearly all of the BSODs showed the 0x00000124 code and would happen irrelevant of what the computer was doing (At least to my knowledge)

After I got a new hard drive (Which was roughly 1 month ago) the problem seemed to have gone but I've had 3 restarts in the past 2 weeks with no obvious cause.

Thanks for reading.


My System SpecsSystem Spec
.
20 Sep 2013   #2
YoYo155

Windows 10
 
 

Hi and welcome to SF .

All three bugchecks are the the exact same consistant error:


Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008757028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000fe800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000020015, Low order 32-bits of the MCi_STATUS value.
Code:
!errrec fffffa8008757028

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8008757138
Section       @ fffffa80087572c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DTLBL1_ERR (Proc 1 Bank 0)
  Status      : 0xfe80000000020015
  Address     : 0x0000f880043f1000
  Misc.       : 0x0000000000000000
We can see an error in the TLB cache, which is consistent though out the rest of the dumps.



It appears that your CPU is overclocked:

Code:
[CPU Information]
~MHz = REG_DWORD 3616
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ AMD64 Family 21 Model 1 Stepping 2
ProcessorNameString = REG_SZ AMD FX(tm)-4100 Quad-Core Processor            
VendorIdentifier = REG_SZ AuthenticAMD
Reset the BIOS back to default in case you're unaware that your CPU is overclocked:
Note   Note

Write down the current value of the SATA Mode!
Its either AHCI or IDE.
After resetting the CMOS go back and verify the value for SATA Mode is what it was
when the OS was installed.



A newer BIOS version has been released:
Code:
BiosVersion = 1003   
BiosReleaseDate = 03/26/2012
AMD CPU's are know to be sensitive to BIOS updates and benefit from such.
Please update your BIOS.
warning   Warning
Flashing the BIOS is a risky procedure. If you are uncomfortable
performing it yourself have a technician perform it.
Regardless, flashingis at your own risk.


Attachment 286678





Quote:
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. - H2SO4
The generic nature of the 0x124 (Arg1=0) stop code means we would have to take
the trail & error approach.

Do you have any spear parts (or another PC) to test with, mainly a PSU?
The usual suspect of this kind of BCCode is the CPU but it's often not the the case which is why we need
to test other components to rule them out as the cause.
How old are your components?


What is the make an model of you PSU?
Fill out this form and post back the result:
Good practice, open up the case and re-seat all types of connection.
  • SATA Cables (HDD/SSD/ODD).
  • SATA-Power.
  • Motherboard 24-pin.
  • Motherboard 4/8-pin (CPU).
  • Re-seat the RAM.
  • Re-seat the GPU.
Make sure that every slot / cable head is free of dust or other obstruction.
Make sure that every connection is seating properly and firmly in-place.

Also have a look at the motherboard and the GPU, search for any "bad caps", bulky, leaking bloated capacitors.

i.e






  • Download Speccy and post a Screenshot of the summary window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.


Note   Note

If any other component is overclocked reset it back to stock speeds!




Good places to read more:
My System SpecsSystem Spec
21 Sep 2013   #3
Dannyx28

Windows 7 Ultimate 64bit
 
 

Hello and thanks for your detailed reply

I've never touched anything to do with overclocking so it is weird that my CPU would appear to be overclocked.

I've reset the bios, updated the bios and the sata mode was IDE before and after the reset.

I don't have another PSU or PC however I might be able to borrow a old pc to test with.

My PSU and graphics card are roughly 6-8 months old, my hard drive is about 1 month old, heatsink/fans/case are only a few months old and the motherboard, processor and RAM are about 4 years old.

This is a link to the PSU I have Alpine Alpine II 700Watt PSU White With 120mm Blue Fan PPFC | Falcon Computers

I filled the power supply calculator in as best as i could and the result was Minimum PSU Wattage:321 and Recommended PSU Wattage: 371

I opened up my computer and cleaned everything and made sure all the connections were seated properly and i checked for bad caps but found none.

I took the screenshots for the stress tests:

Idle screenshot:
Attachment 286788

CPU screenshot:
Attachment 286786

GPU Screenshot:
Attachment 286787

Thanks for reading and helping.
My System SpecsSystem Spec
.

22 Sep 2013   #4
YoYo155

Windows 10
 
 

Thanks for the feedback .
The temperatures are looking very good, how long did you allow the stress for?

I wouldn't replace the PSU with an old one as it might just give false positives, keep testing with your current one for the moment being.

Naturally our main focus would be the 4 years old motherboard, RAM and CPU but is not to say
that other newer parts can't hit the dirt prematurely.

Since resetting the CMOS (BIOS), cleaning and re-seating the physical connections
did you have any issues?
My System SpecsSystem Spec
22 Sep 2013   #5
Dannyx28

Windows 7 Ultimate 64bit
 
 

Hi,

I did the CPU stress test for an hour since after about 20minutes the temperatures didn't really go up. Should i do it again for longer? The GPU was only on for about 10 minutes since the temperatures leveled out after about 6 mins.

Today my PC had an actual BSOD instead of a restart and it was the same code 0x00000124.

I'm not sure if this is relevant but its another issue I'm currently having. So I'd been having a lot of screen flickering for the past month or so and it had got so bad that i was having headaches so since my screen was quite old and i needed a new one anyway i bought a new one, thinking it would fix the problem (This was maybe 2 weeks ago). For the first few days after getting a new one it was fine and there was no problems but then I started to get screen flicker again. Its no where near as bad as it was with my other screen but its still there. Not sure if that has anything to do with the graphics card or if there is something wrong with my settings but either way it might be helpful information.
My System SpecsSystem Spec
23 Sep 2013   #6
YoYo155

Windows 10
 
 

What sort of flickering?
Does it look like a low-hertz display (below 59Hz), or are the flickers are very predominant (sudden blackouts)?

Did you update the BIOS?
My System SpecsSystem Spec
23 Sep 2013   #7
Dannyx28

Windows 7 Ultimate 64bit
 
 

Sort of background waves and lines that are more dominant in games rather than anywhere else. I've messed around with the settings lots and had no luck, currently the res is 1920*1080 with 75hertz refresh rate and its made no difference.

Yeah i updated the bios.
My System SpecsSystem Spec
24 Sep 2013   #8
YoYo155

Windows 10
 
 

Could be a faulty GPU / output connector.
Try using a different output source ie. DVI / HDMi..
If that doesn't fix the BSOD's switch to the integrated graphics for testing purposes.
My System SpecsSystem Spec
29 Sep 2013   #9
Dannyx28

Windows 7 Ultimate 64bit
 
 

Sorry for late reply, had to go buy a cable and test it. I got a DVI-HDMI cable and from what i can tell the screen flicker is gone but I haven't tested it for a long period of time yet.
My System SpecsSystem Spec
29 Sep 2013   #10
YoYo155

Windows 10
 
 

Thanks for the update, let us know how things develop due time .
My System SpecsSystem Spec
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