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Windows 7: BSOD while using Chrome, IRQL_NOT_LESS_OR_EQUAL

20 Sep 2013   #1
immxalan

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD while using Chrome, IRQL_NOT_LESS_OR_EQUAL

Hello all, I have been having constant BSOD while using chrome for some reason. I am not too good with computers so any help with this would be appreciated. Pictures included below.


My System SpecsSystem Spec
.
20 Sep 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please follow the instructions here to get BSOD help:

System Info - See Your System Specs

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
20 Sep 2013   #3
immxalan

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK, do my system specs look all right from what you view in my profile now?
My System SpecsSystem Spec
.

20 Sep 2013   #4
immxalan

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here is the rar of the minidump.
My System SpecsSystem Spec
20 Sep 2013   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

You missed the other files required by the SF tool...please review that, and add them again
My System SpecsSystem Spec
20 Sep 2013   #6
immxalan

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

All righty this should be everything.. I hope.
My System SpecsSystem Spec
21 Sep 2013   #7
immxalan

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

bumpppp
My System SpecsSystem Spec
21 Sep 2013   #8
immxalan

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Bumppp please somebody help this computer illiterate guy lol
My System SpecsSystem Spec
22 Sep 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Apparently Avast is causing issues there.
Code:
fffff880`0a74b7e8  fffff880`04271296Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
 aswSP+0x42296
Description here: Driver Reference Table - aswSP.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Also, I would suggest you to test the HDD .... use either Windows Diagnostic Tool Ver. 1.12 or
DOS Diagnostic Tool Ver. 7.0 from Software Utilities

And Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results.
________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffb40059d06db, 2, 0, fffff800032933c9}

Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+169 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffb40059d06db, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800032933c9, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034ba100
GetUlongFromAddress: unable to read from fffff800034ba1c0
 fffffb40059d06db Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
nt!MiUnlinkPageFromLockedList+169
fffff800`032933c9 410fb6511b      movzx   edx,byte ptr [r9+1Bh]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  AvastSvc.exe

TRAP_FRAME:  fffff8800d53b530 -- (.trap 0xfffff8800d53b530)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000004001df024 rbx=0000000000000000 rcx=00000000001ed78b
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800032933c9 rsp=fffff8800d53b6c0 rbp=0000000000000000
 r8=fffff8800d53b6f0  r9=fffffb40059d06c0 r10=fffffa8009a774d8
r11=fffff8800d53b710 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
nt!MiUnlinkPageFromLockedList+0x169:
fffff800`032933c9 410fb6511b      movzx   edx,byte ptr [r9+1Bh] ds:fffffb40`059d06db=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003282129 to fffff80003282b80

STACK_TEXT:  
fffff880`0d53b3e8 fffff800`03282129 : 00000000`0000000a fffffb40`059d06db 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0d53b3f0 fffff800`03280da0 : fffff880`0d53b5e8 00000000`00000000 00000002`00000000 fffffa80`0063c990 : nt!KiBugCheckDispatch+0x69
fffff880`0d53b530 fffff800`032933c9 : fffff980`27cf32f0 00000000`00000002 fffff800`034bdcd0 00000000`00000002 : nt!KiPageFault+0x260
fffff880`0d53b6c0 fffff800`0324fead : 00000000`00021433 fffffa80`0063c990 fffff8a0`0edfb000 fffffa80`09a774d8 : nt!MiUnlinkPageFromLockedList+0x169
fffff880`0d53b740 fffff800`03250832 : 00000000`00000000 fffffa80`0758d000 00000000`00000000 00000000`00000000 : nt!MmPurgeSection+0x4bd
fffff880`0d53b830 fffff880`012a14c3 : fffffa80`09df0b88 00000000`00000000 fffff8a0`00000000 00000000`00000000 : nt!CcPurgeCacheSection+0x172
fffff880`0d53b8a0 fffff880`012c1e31 : fffff880`09395730 fffff8a0`13994b40 fffff8a0`1446a490 fffff880`0d53bba8 : Ntfs!NtfsDeleteFile+0x57b
fffff880`0d53bb20 fffff880`01231699 : fffffa80`06df5010 fffffa80`066ac680 fffff880`09395690 fffffa80`09b66060 : Ntfs!NtfsCommonCleanup+0x1651
fffff880`0d53bf30 fffff800`0327a677 : fffff880`09395690 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsCommonCleanupCallout+0x19
fffff880`0d53bf60 fffff800`0327a638 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KySwitchKernelStackCallout+0x27
fffff880`09395560 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiUnlinkPageFromLockedList+169
fffff800`032933c9 410fb6511b      movzx   edx,byte ptr [r9+1Bh]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiUnlinkPageFromLockedList+169

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  51fb06cd

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiUnlinkPageFromLockedList+169

BUCKET_ID:  X64_0xA_nt!MiUnlinkPageFromLockedList+169

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD while using Chrome, IRQL_NOT_LESS_OR_EQUAL




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