BSOD when watching movies, error 0x0000007f dxgmms1.sys.

ldzhjn · 20 Sep 2013

Having this issue when I was playing High-Definition videos from my remote server, mostly AVC1 coded MKV files.
I chose the DXVA acceleration in my video player so I assume it's a video card issue.
I firstly installed the video card driver from my laptop vendor's website which is Dell, the version of the driver is 9.01.
Here's the link to the driver.
Download File | Dell US

But I found this driver always fail when using, saying "Display driver stopped responding and has recovered" with a screen flash for about three seconds.
Until now there's no BSOD, but maybe because I didn't turn on the DXVA.
So I swept the old driver using "amd_cleanup_util_1.2.1.0" and installed the new driver from the AMD site.
Link AMD FirePro
Now comes the BSODs which I stated above.
Please help me out with this.
Many thanks

ldzhjn · 21 Sep 2013

nobody here to help me?
Is it maybe the memory caused the problem?
I have 4 DIMMs but I took out two DIMMs last week because last week the error code is 0x000001E, and it worked out find for a week without BSOD.
And I plugged the memory back three days ago and the BSODs happened again but with new error codes.

koolkat77 · 21 Sep 2013

Code:

Ö÷»úÃû:           LDZ-M6700
OS Ãû³Æ:          Microsoft Windows 7 Æì½¢°æ 
OS °æ±¾:          6.1.7601 Service Pack 1 Build 7601
OS ÖÆÔìÉÌ:        Microsoft Corporation
OS ÅäÖÃ:          ¶ÀÁ¢¹¤×÷Õ¾
OS ¹¹¼þÀàÐÍ:      Multiprocessor Free
×¢²áµÄËùÓÐÈË:     ldz
×¢²áµÄ×éÖ¯:       
²úÆ· ID:          00426-OEM-8992662-00400
³õÊ¼°²×°ÈÕÆÚ:     2013/9/11, 10:42:40
ÏµÍ³Æô¶¯Ê±¼ä:     2013/9/20, 23:23:16
ÏµÍ³ÖÆÔìÉÌ:       Dell Inc.
ÏµÍ³ÐÍºÅ:         Precision M6700
ÏµÍ³ÀàÐÍ:         x64-based PC

There seems to be a problem with your Windows activation. Please post this report:

Activation Issue Posting Instructions

ldzhjn · 21 Sep 2013

koolkat77 said:

Code:

Ö÷»úÃû:           LDZ-M6700
OS Ãû³Æ:          Microsoft Windows 7 Æì½¢°æ 
OS °æ±¾:          6.1.7601 Service Pack 1 Build 7601
OS ÖÆÔìÉÌ:        Microsoft Corporation
OS ÅäÖÃ:          ¶ÀÁ¢¹¤×÷Õ¾
OS ¹¹¼þÀàÐÍ:      Multiprocessor Free
×¢²áµÄËùÓÐÈË:     ldz
×¢²áµÄ×éÖ¯:       
²úÆ· ID:          00426-OEM-8992662-00400
³õÊ¼°²×°ÈÕÆÚ:     2013/9/11, 10:42:40
ÏµÍ³Æô¶¯Ê±¼ä:     2013/9/20, 23:23:16
ÏµÍ³ÖÆÔìÉÌ:       Dell Inc.
ÏµÍ³ÐÍºÅ:         Precision M6700
ÏµÍ³ÀàÐÍ:         x64-based PC

There seems to be a problem with your Windows activation. Please post this report:

Activation Issue Posting Instructions

The activation will result in BSOD?
I doubt it.
The reason why you see these messy words is because they're Chinese characters.
It appears to be fine on my side.

NoelDP · 21 Sep 2013

Please post the report anyhow - it may give us some clues as to the problem.