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Windows 7: BSOD when watching movies, error 0x0000007f dxgmms1.sys.

20 Sep 2013   #1
ldzhjn

Windows 7 Ultimate x64
 
 
BSOD when watching movies, error 0x0000007f dxgmms1.sys.

Having this issue when I was playing High-Definition videos from my remote server, mostly AVC1 coded MKV files.
I chose the DXVA acceleration in my video player so I assume it's a video card issue.
I firstly installed the video card driver from my laptop vendor's website which is Dell, the version of the driver is 9.01.
Here's the link to the driver.
Download File | Dell US

But I found this driver always fail when using, saying "Display driver stopped responding and has recovered" with a screen flash for about three seconds.
Until now there's no BSOD, but maybe because I didn't turn on the DXVA.
So I swept the old driver using "amd_cleanup_util_1.2.1.0" and installed the new driver from the AMD site.
Link AMD FirePro
Now comes the BSODs which I stated above.
Please help me out with this.
Many thanks


My System SpecsSystem Spec
.
21 Sep 2013   #2
ldzhjn

Windows 7 Ultimate x64
 
 

nobody here to help me?
Is it maybe the memory caused the problem?
I have 4 DIMMs but I took out two DIMMs last week because last week the error code is 0x000001E, and it worked out find for a week without BSOD.
And I plugged the memory back three days ago and the BSODs happened again but with new error codes.
My System SpecsSystem Spec
21 Sep 2013   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
主机名:           LDZ-M6700
OS 名称:          Microsoft Windows 7 旗舰版 
OS 版本:          6.1.7601 Service Pack 1 Build 7601
OS 制造商:        Microsoft Corporation
OS 配置:          独立工作站
OS 构件类型:      Multiprocessor Free
注册的所有人:     ldz
注册的组织:       
产品 ID:          00426-OEM-8992662-00400
初始安装日期:     2013/9/11, 10:42:40
系统启动时间:     2013/9/20, 23:23:16
系统制造商:       Dell Inc.
系统型号:         Precision M6700
系统类型:         x64-based PC
There seems to be a problem with your Windows activation. Please post this report:
My System SpecsSystem Spec
.

21 Sep 2013   #4
ldzhjn

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Code:
主机名:           LDZ-M6700
OS 名称:          Microsoft Windows 7 旗舰版 
OS 版本:          6.1.7601 Service Pack 1 Build 7601
OS 制造商:        Microsoft Corporation
OS 配置:          独立工作站
OS 构件类型:      Multiprocessor Free
注册的所有人:     ldz
注册的组织:       
产品 ID:          00426-OEM-8992662-00400
初始安装日期:     2013/9/11, 10:42:40
系统启动时间:     2013/9/20, 23:23:16
系统制造商:       Dell Inc.
系统型号:         Precision M6700
系统类型:         x64-based PC
There seems to be a problem with your Windows activation. Please post this report:
The activation will result in BSOD?
I doubt it.
The reason why you see these messy words is because they're Chinese characters.
It appears to be fine on my side.
My System SpecsSystem Spec
21 Sep 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post the report anyhow - it may give us some clues as to the problem.
My System SpecsSystem Spec
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 BSOD when watching movies, error 0x0000007f dxgmms1.sys.




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