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Windows 7: BSOD while surfing the net while running Tomb Raider, error 0x0000007F

21 Sep 2013   #1
Khaleef

Windows 7 Professional x64
 
 
BSOD while surfing the net while running Tomb Raider, error 0x0000007F

Hi,

Computer spec as follow:
Intel i5-3570K (2 weeks old)
Asus Sabertooth Z77 (2 weeks old)
2 x MSI R7950-2PMD3GD5/OC (1 year old)
Corsair Dominator Platinum 2x4GB 1866 Mhz (1 year old)
OCZ Vertex 4 512GB (1 year old)
Super Flower Golden King 1000W (1 year old)

Without crossfire cable : Normally will BSOD 0x0000007F, when alt tab Tomb Raider then surfing the net to watch youtube.

With crossfire cable : Normally screen will black out or become unresponsive, when alt tab Tomb Raider then surfing the net to watch youtube.

During normal use (surfing the net, watching movies), at times, monitor will just black out or become unresponsive.

Sability test for atleast 12 hrs using AIDA64, Prime95 and IBT working fine. Using FurMark and 3Dmarks also working fine. Memtest ram for 8 hrs, no errors.

Any suggestions? Thanks.


My System SpecsSystem Spec
.
21 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
GetPointerFromAddress: unable to read from fffff800032fe000
THREAD fffffa8006cfbb50  Cid 0004.0104  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 2
Not impersonating
GetUlongFromAddress: unable to read from fffff8000323dba4
Owning Process            fffffa80069f7040       Image:         System
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      335728       
Context Switch Count      241            IdealProcessor: 2             
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Win32 Start Address iaStor (0xfffff880012a17dc)
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Then Update Asmedia 106x SATA Controller. Get the Asmedia SATA Controller Driver V1.3.4.0 for Windows XP 32bit & XP 64bit & Win7 32bit & Win7 64bit.(WHQL) Version 1.3.4.0 dated 2012.03.27 from SABERTOOTH Z77 - Motherboards - ASUS

Update the firmware to OCZ-VERTEX4 SSD. OCZ Toolbox: Firmware & BIOS Updates

Let us know the results.
My System SpecsSystem Spec
21 Sep 2013   #3
Khaleef

Windows 7 Professional x64
 
 

Step 5 one Intel device item under it, right click, uninstall ------> there is no intel device as listed
My System SpecsSystem Spec
.

21 Sep 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well and good. Do you need not to do it anymore. Hope it is uninstalled from the control panel?

Now update ASMedia drivers and the SSD's firmware as suggested earlier.

When all is done, upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
21 Sep 2013   #5
Khaleef

Windows 7 Professional x64
 
 

Updated
My System SpecsSystem Spec
21 Sep 2013   #6
Khaleef

Windows 7 Professional x64
 
 

thanks arc but i think i found the source of the problem finally.....first pci e x16 slot is not working....
My System SpecsSystem Spec
21 Sep 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Khaleef View Post
thanks arc but i think i found the source of the problem finally.....first pci e x16 slot is not working....
Well, that is all possible for a hardware error. Use an alternative PCIe slot for a few days and see how it goes.
My System SpecsSystem Spec
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 BSOD while surfing the net while running Tomb Raider, error 0x0000007F




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