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Windows 7: One week old custom build getting random BSOD when idle but not gaming

21 Sep 2013   #1
mastervinc

Windows 7 Home Premium X64
 
 
One week old custom build getting random BSOD when idle but not gaming

I've been getting BSOD for the past 4 days but they only occur around once or twice per day. The BSOD happens only when my computer is idle but not when gaming. Help would be much appreciated. I've attached the zip file of the minidump files. FYI, most of the time the error code is KERNEL_DATA_INPAGE_ERROR.


Attachment 286760


Attachment 286770


My System SpecsSystem Spec
.
21 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
And what is the brand of your 1 TB HDD? Is it still under warranty? If so, better you RMA it. It is showing huge and continuous problems..... apparently it is failing and causing all those BSODs, but the other files as per the BSOD posting instructions will help us infer in depth.

And Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results.
_______________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {fffff6fc4000b8c0, ffffffffc000000e, 1a8f44860, fffff88001718270}

GetPointerFromAddress: unable to read from fffff800032fa278
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc4000b8c0, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 00000001a8f44860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001718270, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  Steam.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800de24120 -- (.trap 0xfffff8800de24120)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=0000000000083001
rdx=fffff8800de257a0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001718270 rsp=fffff8800de242b8 rbp=fffff8800de243f0
 r8=fffff88001718270  r9=fffff8800de243f0 r10=0000000100000000
r11=fffff8800de24328 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
Ntfs! ?? ::NNGAKEGL::`string'+0x6f2b:
fffff880`01718270 0000            add     byte ptr [rax],al ds:00000000`00000001=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003135742 to fffff800030c2b80

STACK_TEXT:  
fffff880`0de23e08 fffff800`03135742 : 00000000`0000007a fffff6fc`4000b8c0 ffffffff`c000000e 00000001`a8f44860 : nt!KeBugCheckEx
fffff880`0de23e10 fffff800`030e991f : fffffa80`0b4a2410 fffff880`0de23f80 fffff800`032fd540 fffffa80`0b4a2410 : nt! ?? ::FNODOBFM::`string'+0x36c1a
fffff880`0de23ef0 fffff800`030d01b9 : 00000000`00000000 00000000`00000008 ffffffff`ffffffff 00000000`00000000 : nt!MiIssueHardFault+0x28b
fffff880`0de23fc0 fffff800`030c0cae : 00000000`00000008 fffff880`01718270 fffff880`0de24900 fffff880`016740e4 : nt!MmAccessFault+0x1399
fffff880`0de24120 fffff880`01718270 : fffff800`030edd8f fffff880`0168ba74 fffff880`0de24ae0 fffff880`0de243d0 : nt!KiPageFault+0x16e
fffff880`0de242b8 fffff800`030edd8f : fffff880`0168ba74 fffff880`0de24ae0 fffff880`0de243d0 fffff880`0163f265 : Ntfs! ?? ::NNGAKEGL::`string'+0x6f2b
fffff880`0de242c0 fffff800`030ed7dd : fffff880`0de257a0 fffff880`0de257a0 00000000`00000000 fffff880`01626000 : nt!_C_specific_handler+0x13f
fffff880`0de24330 fffff800`030ed228 : fffff880`0de257a0 fffff880`0de243b0 fffff880`0163fad8 fffff880`01626000 : nt!RtlpExecuteHandlerForUnwind+0xd
fffff880`0de24360 fffff800`030edd1c : fffff880`0de25880 fffff880`016a9644 fffff880`0de251a0 ffffffff`c000000e : nt!RtlUnwindEx+0x472
fffff880`0de24a00 fffff800`030ed75d : fffff880`01673f40 fffff880`0de25880 00000000`00000000 fffff880`01626000 : nt!_C_specific_handler+0xcc
fffff880`0de24a70 fffff800`030ec535 : fffff880`01673f40 fffff880`0de24ae8 fffff880`0de251a0 fffff880`01626000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`0de24aa0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!RtlDispatchException+0x415


STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !Ntfs
    fffff88001718000-fffff88001718005  6 bytes - Ntfs! ?? ::NNGAKEGL::`string'+65f6
    [ 70 48 8b 82 88 17:00 00 00 00 00 00 ]
    fffff88001718008-fffff88001718011  10 bytes - Ntfs! ?? ::NNGAKEGL::`string'+65fe (+0x08)
    [ f0 46 01 2c 30 48 8b 82:00 00 00 00 00 00 00 00 ]
    fffff88001718014-fffff88001718030  29 bytes - Ntfs! ?? ::NNGAKEGL::`string'+660a (+0x0c)
    [ 48 83 c0 30 f0 44 01 28:00 00 00 00 00 00 00 00 ]
    fffff88001718032-fffff88001718052  33 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6628 (+0x1e)
    [ 48 83 c4 58 41 5f 41 5e:00 00 00 00 00 00 00 00 ]
    fffff88001718056-fffff8800171805b  6 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6cd5 (+0x24)
    [ e8 71 70 f2 ff eb:00 00 00 00 00 00 ]
    fffff8800171805d-fffff8800171806f  19 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6cdc (+0x07)
    [ 48 83 c4 20 5d c3 90 55:00 00 00 00 00 00 00 00 ]
    fffff88001718073-fffff8800171807a  8 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6cf8 (+0x16)
    [ 48 8b 01 8b 10 89 95 b4:00 00 00 00 00 00 00 00 ]
    fffff8800171807e-fffff8800171808c  15 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d03 (+0x0b)
    [ 89 55 60 48 8b d1 44 8b:00 00 00 00 00 00 00 00 ]
    fffff8800171808f-fffff88001718094  6 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d14 (+0x11)
    [ e8 5c 7c f3 ff eb:00 00 00 00 00 00 ]
    fffff88001718096-fffff880017180a7  18 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d1b (+0x07)
    [ 48 83 c4 30 5d c3 55 48:00 00 00 00 00 00 00 00 ]
    fffff880017180ab-fffff880017180b2  8 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d38 (+0x15)
    [ 48 8b 01 8b 10 89 95 b8:00 00 00 00 00 00 00 00 ]
    fffff880017180b6-fffff880017180c4  15 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d43 (+0x0b)
    [ 89 55 60 48 8b d1 44 8b:00 00 00 00 00 00 00 00 ]
    fffff880017180c7-fffff880017180cc  6 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d54 (+0x11)
    [ e8 24 7c f3 ff eb:00 00 00 00 00 00 ]
    fffff880017180ce-fffff880017180df  18 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d5b (+0x07)
    [ 48 83 c4 30 5d c3 55 48:00 00 00 00 00 00 00 00 ]
    fffff880017180e3-fffff880017180e7  5 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d78 (+0x15)
    [ 48 8b 01 44 8b:00 00 00 00 00 ]
    fffff880017180e9-fffff880017180ec  4 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d7e (+0x06)
    [ 44 89 85 b0:00 00 00 00 ]
    fffff880017180f0-fffff880017180f7  8 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d85 (+0x07)
    [ 48 8b d1 48 8b 8d 30 01:00 00 00 00 00 00 00 00 ]
    fffff880017180fa-fffff880017180ff  6 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d8f (+0x0a)
    [ e8 f1 7b f3 ff eb:00 00 00 00 00 00 ]
    fffff88001718101-fffff88001718113  19 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d96 (+0x07)
    [ 48 83 c4 30 5d c3 90 55:00 00 00 00 00 00 00 00 ]
    fffff88001718117-fffff8800171811b  5 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6db8 (+0x16)
    [ 48 8b 01 44 8b:00 00 00 00 00 ]
    fffff8800171811d-fffff88001718120  4 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6dbe (+0x06)
    [ 44 89 85 c0:00 00 00 00 ]
    fffff88001718124-fffff8800171812b  8 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6dc5 (+0x07)
    [ 48 8b d1 48 8b 8d 30 01:00 00 00 00 00 00 00 00 ]
    fffff8800171812e-fffff88001718133  6 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6dcf (+0x0a)
    [ e8 bd 7b f3 ff eb:00 00 00 00 00 00 ]
    fffff88001718135-fffff88001718147  19 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6dd6 (+0x07)
    [ 48 83 c4 30 5d c3 90 55:00 00 00 00 00 00 00 00 ]
    fffff8800171814b-fffff88001718152  8 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6df8 (+0x16)
    [ 48 8b 01 8b 10 89 95 bc:00 00 00 00 00 00 00 00 ]
    fffff88001718156-fffff88001718164  15 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6e03 (+0x0b)
    [ 89 55 60 48 8b d1 44 8b:00 00 00 00 00 00 00 00 ]
    fffff88001718167-fffff8800171816c  6 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6e14 (+0x11)
    [ e8 84 7b f3 ff eb:00 00 00 00 00 00 ]
    fffff8800171816e-fffff88001718186  25 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6e1b (+0x07)
    [ 48 83 c4 30 5d c3 53 55:00 00 00 00 00 00 00 00 ]
    fffff88001718189-fffff8800171818f  7 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6e3e (+0x1b)
    [ 74 10 4c 8b a5 38 01:00 00 00 00 00 00 00 ]
    fffff88001718192-fffff8800171819f  14 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6e47 (+0x09)
    [ 41 0f ba 74 24 04 09 eb:00 00 00 00 00 00 00 00 ]
    fffff880017181a2-fffff880017181ae  13 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6e57 (+0x10)
    [ 38 5d 31 74 0c 48 8b 45:00 00 00 00 00 00 00 00 ]
    fffff880017181b2-fffff880017181c9  24 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6e67 (+0x10)
    [ ff 38 5d 32 74 09 48 8b:00 00 00 00 00 00 00 00 ]
    fffff880017181cd-fffff880017181d0  4 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6e82 (+0x1b)
    [ f0 83 80 8c:00 00 00 00 ]
    fffff880017181d4-fffff880017181ea  23 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6e89 (+0x07)
    [ ff 38 5d 35 75 3e 38 5d:00 00 00 00 00 00 00 00 ]
    fffff880017181ed-fffff880017181ff  19 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6ea2 (+0x19)
    [ 48 8b cf e8 fb 5b f2 ff:00 00 00 00 00 00 00 00 ]
    fffff88001718202-fffff8800171821c  27 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6eb7 (+0x15)
    [ 48 8b 75 38 38 5d 30 74:00 00 00 00 00 00 00 00 ]
    fffff8800171821f-fffff8800171823a  28 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6ed4 (+0x1d)
    [ 38 5d 34 74 23 45 33 c9:00 00 00 00 00 00 00 00 ]
    fffff8800171823e-fffff88001718248  11 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6ef3 (+0x1f)
    [ 44 2b de 44 89 5d 50 eb:00 00 00 00 00 00 00 00 ]
    fffff8800171824c-fffff88001718258  13 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6f01 (+0x0e)
    [ 44 8b 5d 50 44 3b de 7c:00 00 00 00 00 00 00 00 ]
    fffff8800171825a - Ntfs! ?? ::NNGAKEGL::`string'+6f0f (+0x0e)
    [ 07:00 ]
    fffff8800171825d-fffff88001718263  7 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6f12 (+0x03)
    [ ff 15 3d 2a f5 ff eb:00 00 00 00 00 00 00 ]
    fffff88001718265-fffff8800171829e  58 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6f1a (+0x08)
    [ 48 83 c4 30 41 5c 5f 5e:00 00 00 00 00 00 00 00 ]
    fffff880017182a2-fffff880017182bb  26 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6f5e (+0x3d)
    [ ff 15 90 29 f5 ff eb 04:00 00 00 00 00 00 00 00 ]
    fffff880017182bf-fffff880017182d0  18 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6f7b (+0x1d)
    [ 48 8b cb e8 29 5b f2 ff:00 00 00 00 00 00 00 00 ]
    fffff880017182d4-fffff880017182f6  35 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6f90 (+0x15)
    [ 40 38 7d 50 74 10 48 8b:00 00 00 00 00 00 00 00 ]
    fffff880017182f8 - Ntfs! ?? ::NNGAKEGL::`string'+6fb4 (+0x24)
    [ 07:00 ]
    fffff880017182fb-fffff88001718309  15 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6fb7 (+0x03)
    [ ff 15 9f 29 f5 ff 40 0f:00 00 00 00 00 00 00 00 ]
    fffff8800171830d-fffff8800171831b  15 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6fc9 (+0x12)
    [ 8a 05 f6 94 f6 ff 40 3a:00 00 00 00 00 00 00 00 ]
    fffff8800171831e-fffff8800171832d  16 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6fda (+0x11)
    [ 48 8d 15 ab a5 fa ff 33:00 00 00 00 00 00 00 00 ]
    fffff88001718331-fffff88001718348  24 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6fed (+0x13)
    [ 89 74 24 20 44 8a ce 45:00 00 00 00 00 00 00 00 ]
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
3485 errors : !Ntfs (fffff88001718000-fffff88001718fff)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  LARGE_4096

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096

BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096

Followup: memory_corruption
---------
My System SpecsSystem Spec
21 Sep 2013   #3
mastervinc

Windows 7 Home Premium X64
 
 

My hard disk is from Hitachi. If I am RMAing my hard disk do I need to uninstall windows?
My System SpecsSystem Spec
.

21 Sep 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by mastervinc View Post
My hard disk is from Hitachi. If I am RMAing my hard disk do I need to uninstall windows?
If possible, back your data up, and then format the HDD and RAM it.
My System SpecsSystem Spec
21 Sep 2013   #5
mastervinc

Windows 7 Home Premium X64
 
 

Here is the msinfo32.zip
My System SpecsSystem Spec
21 Sep 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, it is Hitachi GST Deskstar 1 TB.

Do a test .... HGST Windows Drive Fitness Test (WinDFT). Get it from Downloads | HGST Storage.
My System SpecsSystem Spec
21 Sep 2013   #7
mastervinc

Windows 7 Home Premium X64
 
 

One problem, I installed the program and my hard disk isn't listed on the program.
My System SpecsSystem Spec
21 Sep 2013   #8
mastervinc

Windows 7 Home Premium X64
 
 

Wait apparently it is not meant to be run on my primary disk, so how am I supposed to run the test?
My System SpecsSystem Spec
21 Sep 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My HDDs are non-Hitachi, but still they are listed.

Attachment 286780
My System SpecsSystem Spec
21 Sep 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by mastervinc View Post
Wait apparently it is not meant to be run on my primary disk, so how am I supposed to run the test?
Try Seatool for dos: SeaTools | Seagate download
  • Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
My System SpecsSystem Spec
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 One week old custom build getting random BSOD when idle but not gaming




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