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Windows 7: Random BSOD fresh win7 install system service exception

23 Sep 2013   #1
kyle7kyle

Windows 7 64bit
 
 
Random BSOD fresh win7 install system service exception

Hello everyone, this is my first time on this forum.
I recently built my own computer but have been getting random BSOD. They happen randomly while doing nothing in particular, every few hours. I couldn't figure out the problem so I sent my PC to best buy geek squad. After over 2 weeks (they said it would be 8 days) I got it back and still BSOD. They reinstalled windows 7 (which I also already did) and said it was a bad driver, the graphics card radeon 7900 catalyst driver. That obviously wasn't it since it crashed four hours after getting it back.

Most crashes said "system service exception", BCCode 3b. One said "IRQL less than or equal". Looking at BlueScreenView it says it's caused by ntoskrnl.exe, but I don't know where to go from here. I have done a memory test and there were no errors.
I attached the crash dumps after I got my PC back from the geek squad. I was hoping you could look at the crash dump files and please help me out!
Thank you


My System SpecsSystem Spec
.
24 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck A, {37320bb49, d, 1, fffff800032c93ed}

Probably caused by : hardware ( nt!KiPageFault+260 )

Followup: MachineOwner
---------
Code:
BugCheck 24, {1904fb, fffff880033c8ab8, fffff880033c8310, fffff80003296f37}

Probably caused by : ntkrnlmp.exe ( nt!CcGetVirtualAddress+288 )

Followup: MachineOwner
---------
Code:
BugCheck 3B, {c0000005, fffff8800fd7cbf6, fffff880056cfc50, 0}

Probably caused by : dxgmms1.sys ( dxgmms1!VidMmTerminateAllocation+da )

Followup: MachineOwner
---------
Random bugcheck codes. No pattern is there.

All the failing modules (ATI display driver and Intel XHCI driver) are of the latest version. So it appears that the fault is in the part of hardware.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Let us know the results.
My System SpecsSystem Spec
24 Sep 2013   #3
kyle7kyle

Windows 7 64bit
 
 

Ok thank you. I will try all those and post back when done
My System SpecsSystem Spec
.

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 Random BSOD fresh win7 install system service exception




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