Random BSOD fresh win7 install system service exception


  1. Posts : 2
    Windows 7 64bit
       #1

    Random BSOD fresh win7 install system service exception


    Hello everyone, this is my first time on this forum.
    I recently built my own computer but have been getting random BSOD. They happen randomly while doing nothing in particular, every few hours. I couldn't figure out the problem so I sent my PC to best buy geek squad. After over 2 weeks (they said it would be 8 days) I got it back and still BSOD. They reinstalled windows 7 (which I also already did) and said it was a bad driver, the graphics card radeon 7900 catalyst driver. That obviously wasn't it since it crashed four hours after getting it back.

    Most crashes said "system service exception", BCCode 3b. One said "IRQL less than or equal". Looking at BlueScreenView it says it's caused by ntoskrnl.exe, but I don't know where to go from here. I have done a memory test and there were no errors.
    I attached the crash dumps after I got my PC back from the geek squad. I was hoping you could look at the crash dump files and please help me out!
    Thank you
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Code:
    BugCheck A, {37320bb49, d, 1, fffff800032c93ed}
    
    Probably caused by : hardware ( nt!KiPageFault+260 )
    
    Followup: MachineOwner
    ---------
    Code:
    BugCheck 24, {1904fb, fffff880033c8ab8, fffff880033c8310, fffff80003296f37}
    
    Probably caused by : ntkrnlmp.exe ( nt!CcGetVirtualAddress+288 )
    
    Followup: MachineOwner
    ---------
    Code:
    BugCheck 3B, {c0000005, fffff8800fd7cbf6, fffff880056cfc50, 0}
    
    Probably caused by : dxgmms1.sys ( dxgmms1!VidMmTerminateAllocation+da )
    
    Followup: MachineOwner
    ---------
    Random bugcheck codes. No pattern is there.

    All the failing modules (ATI display driver and Intel XHCI driver) are of the latest version. So it appears that the fault is in the part of hardware.

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Stress test the CPU.
    Hardware - Stress Test With Prime95

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the PSU.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

    Let us know the results.
      My Computer


  3. Posts : 2
    Windows 7 64bit
    Thread Starter
       #3

    Ok thank you. I will try all those and post back when done
      My Computer


 

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