Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD on startup (sometimes), PC Locks Up/Freezes Random W/ Firefox

24 Sep 2013   #1
Elbie

Premium 64bit
 
 
BSOD on startup (sometimes), PC Locks Up/Freezes Random W/ Firefox

When using Firefox, at random times, my computer at times will lock up on and of and just go slow. Other times it will just freeze and I have to reboot.

Sometimes when I reboot from this I get a BSOD and it asks for the startup repair disk. Sometimes it does not do this. Sunday I believe I got a BSOD after the computer froze on Firefox.

These issues do not happen when using IE.

I have uninstalled add ons and plugins on Firefox, same thing.
I have done the mem test, no problems.
I have done an SFC scan multiple times, no problems.
I have done chkdsk multiple times, no problems.

Also scanned with Malware Bytes, and it gets rid of any detections and it still does it.

Sometimes I think it might be my graphics card. I'm not totally sure. I come to you all for help! Thank you in advance!


My System SpecsSystem Spec
.
24 Sep 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Code:
iaStorA.sys                 Tue Mar 19 05:36:36 2013 (5147A504)
iaStorF.sys                 Tue Mar 19 05:36:37 2013 (5147A505)
------------------------
Code:
kl1.sys                     Tue Jun 19 19:27:15 2012 (4FE07E33)
klflt.sys                   Tue Mar 26 20:44:59 2013 (5151B46B)
klif.sys                    Tue Mar 26 21:07:33 2013 (5151B9B5)
klim6.sys                   Thu Aug  2 17:09:23 2012 (501A5FE3)
klkbdflt.sys                Mon Sep  3 19:55:35 2012 (5044B6D7)
klmouflt.sys                Mon Sep  3 20:21:58 2012 (5044BD06)
kltdi.sys                   Mon Apr 29 18:07:50 2013 (517E6296)
kneps.sys                   Tue Mar  5 15:09:23 2013 (5135B643)
Please uninstall Kaspersky for the time being. Use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Note   Note
Do not start the trial version of MalwareBytes
You may also take a look at:------------------------
Reduce the start-up items, Antivirus software is basically whats required.------------------------
Upload a screenshot using:Test your Hard Drive(s) by running:Please update these drivers:
NTIOLib_X64.sys Thu Oct 25 16:27:58 2012 (5089142E)
MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
Driver Reference Table - NTIOLib_X64.sys

rsdrvx64.sys Thu Feb 12 19:01:49 2009 (49941DBD)
EldoS Corporation RawDisk Driver
Driver Reference Table - rsdrvx64.sys
Quote   Quote: Originally Posted by Arc View Post
Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.
Code:
nvhda64v.sys                Sun Jun 16 18:38:07 2013 (51BDB1AF)
nvvad64v.sys                Tue Aug 20 17:29:10 2013 (52135306)
nvlddmkm.sys                Thu Sep 12 11:16:00 2013 (52314E10)
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.
------------------------
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to Part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Let us know the results.
My System SpecsSystem Spec
25 Sep 2013   #3
Elbie

Premium 64bit
 
 

Thanks for the quick response...at the screenshot step so thought I would upload it .
My System SpecsSystem Spec
.

25 Sep 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Looks okay
My System SpecsSystem Spec
25 Sep 2013   #5
Elbie

Premium 64bit
 
 

Installed graphics driver. About to do Memtest.

Quote:
rsdrvx64.sys Thu Feb 12 19:01:49 2009 (49941DBD)
EldoS Corporation RawDisk Driver
Driver Reference Table - rsdrvx64.sys
I looked that up and it's saying it's not for individuals and has a cost. I have no idea what that is.
My System SpecsSystem Spec
25 Sep 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by Elbie View Post
I looked that up and it's saying it's not for individuals and has a cost. I have no idea what that is.
In that case, do not update it.
My System SpecsSystem Spec
25 Sep 2013   #7
Elbie

Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Quote   Quote: Originally Posted by Elbie View Post
I looked that up and it's saying it's not for individuals and has a cost. I have no idea what that is.
In that case, do not update it.
Thank you!


Doing MemTest again. So far so good.
My System SpecsSystem Spec
13 Oct 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any update on how the system has been running?
My System SpecsSystem Spec
Reply

 BSOD on startup (sometimes), PC Locks Up/Freezes Random W/ Firefox




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Computer Freezes/Locks at welcome screen or desktop
Hello, I recently started getting intermittent freezes at the welcome screen or desktop (No new programs had been installed for weeks). At first, they happened every few reboots, and progressed to the point of happening after each reboot. A few days ago I decided to perform a clean install in...
BSOD Help and Support
BSOD, Then random computer crashes when playing, freezes on startup.
Hello, Lately there are weird things going on with my computer. Firstly, on the 07/01/2014 I had a BSOD. Details below : 71d3160702ca3f91376bc753df0c5547.png (unfortunately my MiniDump folder is empty, so this is all I can provide) And ever since then every time I come home, and turn my...
BSOD Help and Support
Laptop Freezes (completely locks up) when playing a video
The Problem: - This first started occurring on Monday the 24th, I played a youtube video on Firefox and the video lagged with a black screen on the first 1-2 seconds of the video. At around 3 seconds, everything stopped. My cursor, the video, the whole laptop etc. The time was no longer moving...
Music, Pictures & Video
Random startup freezes and reboot
Hi all, I've recently just got a BSOD after several freezes and reboots(mostly on startup) and hoped that someone could figure out the problem. I've done what someone suggested and cleared out some software but it seems that the problem still persists. I just requested a new motherboard from the...
BSOD Help and Support
Multiple freezes after startup with no BSOD
Hi, my computer keeps freezing after 5-10mins of usage right after startup and usually I have to reboot a couple of times before i can actually startup my computer and run it normally. There's no BSOD. The freezing occurs when I am browsing the net normally, usually halfway through Facebook and...
BSOD Help and Support
Replacing faulty grfx card with same model freezes/locks up machine
Hi, My Dell Vostro 430 (Win7 x64) has an nVidia G310 card but the fan is faulty (very noisy - sounds like a small chainsaw). I had a replacement part (same nVidia G310) sent to me by Dell. However, when I install the new the grfx card into the machine, Win 7 starts to boot, gets to...
Graphic Cards


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:15.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App