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Windows 7: BSOD Event 41, Kernel Power

06 Oct 2013   #41
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Arc
Juniper WSAM is gone but Kernel Power 41 events persist (see zip)
What would you suggest next?


My System SpecsSystem Spec
.
07 Oct 2013   #42
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

The first four dumps were caused by usbehci.sys EHCI eUSB Miniport Driver, see if Windows Update will find it for you if not this might help: Download Update for Windows Embedded POSReady 7 (KB2654644) from Official Microsoft Download Center
There are prerequisite updates that need to be on your system before you use this, open details to see more.

Or you might investigate here:Binary files in some USB drivers are not updated after you install Windows 7 SP1 or Windows Server 2008 R2 SP1


The last one was caused by e1c62x64.sys Intel(R) 82579V Gigabit Network Connection driver and you may be able to find it here if Windows Update won't: http://downloadcenter.intel.com/
My System SpecsSystem Spec
07 Oct 2013   #43
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

1. KB2654644 'The update is not applicable to your computer'
2. 'Update for Windows (KB2529073) is already installed on your computer'
3. Intel(R) 82579V Gigabit Network Connection driver successfully updated via Intel Download Center

Anything else I should try?
My System SpecsSystem Spec
.

08 Oct 2013   #44
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Well its been almost a day now, are you still getting the kernel power 41 (KP41) event?


Quote   Quote: Originally Posted by Husaberger View Post
1. KB2654644 'The update is not applicable to your computer'
2. 'Update for Windows (KB2529073) is already installed on your computer'
3. Intel(R) 82579V Gigabit Network Connection driver successfully updated via Intel Download Center

Anything else I should try?
Go over each suggestion Yo and Arc made after each of your .DMP file posts is there anything you may have missed?
Arc asked you to run #3 a week ago, and you're just now relating its been "successfully updated"??

  1. If the update is not applicable did you try Yo's suggestion to use the Intel update utility?
  2. Maybe you should run several SFC /scannow's with restarts in between.

Self-built?
Go over all your connections, make sure nothing is loose, even check the actual plugs that are inside the plastic connectors, make sure they're seated properly.
Is the Motherboard loose, is everything tightened down?

What kind of power supply are you using, you don't list it. Do you have a spare to test?
My System SpecsSystem Spec
08 Oct 2013   #45
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Anak View Post
Well its been almost a day now, are you still getting the kernel power 41 (KP41) event?

Yes

Quote   Quote: Originally Posted by Husaberger View Post
1. KB2654644 'The update is not applicable to your computer'
2. 'Update for Windows (KB2529073) is already installed on your computer'
3. Intel(R) 82579V Gigabit Network Connection driver successfully updated via Intel Download Center

Anything else I should try?
Go over each suggestion Yo and Arc made after each of your .DMP file posts is there anything you may have missed?

Possible but I have done everything suggested up to this point

Arc asked you to run #3 a week ago, and you're just now relating its been "successfully updated"??

No... I updated successfully a week ago when it was suggested. I'm just responding to your suggestion and letting you know that it has already been done

  1. If the update is not applicable did you try Yo's suggestion to use the Intel update utility?- Yes. I have run the Intel update utility and it reports the everything is up to date
  2. Maybe you should run several SFC /scannow's with restarts in between- I can run it some more... I have run it successfully at least 5 times with no errors being detected
Self-built? Yes

Go over all your connections, make sure nothing is loose, even check the actual plugs that are inside the plastic connectors, make sure they're seated properly.
Will do

Is the Motherboard loose, is everything tightened down?
Will check

What kind of power supply are you using, you don't list it.
Corsair HX1000W

Do you have a spare to test?
Will try
My System SpecsSystem Spec
08 Oct 2013   #46
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well its been almost a day now, are you still getting the kernel power 41 (KP41) event?
Yes

Go over each suggestion Yo and Arc made after each of your .DMP file posts is there anything you may have missed?
Possible but I have done everything suggested up to this point

Arc asked you to run #3 a week ago, and you're just now relating its been "successfully updated"??
No... I updated successfully a week ago when it was suggested. I'm just responding to your suggestion and letting you know that it has already been done

If the update is not applicable did you try Yo's suggestion to use the Intel update utility?
Yes. I have run the Intel update utility and it reports the everything is up to date

Maybe you should run several SFC /scannow's with restarts in between.
I can run it some more... I have run it successfully at least 5 times with no errors being detected

Self-built?
Yes

Go over all your connections, make sure nothing is loose, even check the actual plugs that are inside the plastic connectors, make sure they're seated properly.
Will do

Is the Motherboard loose, is everything tightened down?
Will check

What kind of power supply are you using, you don't list it.
Corsair HX1000W

Do you have a spare to test?
Will try
My System SpecsSystem Spec
18 Oct 2013   #47
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok. Tore it down, vacuumed everything out, reconnected everything including switching out Corsair PS for identical unit and still get daily freezes

Latest zip attached

Anybody have any suggestions on what to try next?
My System SpecsSystem Spec
18 Oct 2013   #48
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Make it sure that your Intel SSD is running with the up-to-date firmware.
Update JMicron JMB36X Controller driver from ftp://driver.jmicron.com.tw/SATA_Controller/Windows/

Uninstall Marvell 91xx SATA 6G Controller. Then follow Drivers - Clean Left over Files after Uninstalling to get rid of the leftover files.

Let us know the results.
____________________________________________________________________________________________________
Code:
BugCheck F4, {3, fffffa800e36ab30, fffffa800e36ae10, fffff8000ebd47b0}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
18 Oct 2013   #49
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Arc. Thank you for sticking with me on this one
Updated the Intel SSD toolbox. It said the firmware was up to date
Updated JMicron drivers and uninstalled the Marvell controller. My question is what effect this will have on my system. Will the attached HDDs no longer be 6Gb/s?
My System SpecsSystem Spec
19 Oct 2013   #50
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I was hopeful after updating the SATA driver and removing the Marvell controller but no luck
Latest zip file is attached
My System SpecsSystem Spec
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 BSOD Event 41, Kernel Power




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