BSOD Event 41, Kernel Power

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  1. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #41

    Hi Arc
    Juniper WSAM is gone but Kernel Power 41 events persist (see zip)
    What would you suggest next?
      My Computer


  2. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #42

    The first four dumps were caused by usbehci.sys EHCI eUSB Miniport Driver, see if Windows Update will find it for you if not this might help: Download Update for Windows Embedded POSReady 7 (KB2654644) from Official Microsoft Download Center
    There are prerequisite updates that need to be on your system before you use this, open details to see more.

    Or you might investigate here:Binary files in some USB drivers are not updated after you install Windows 7 SP1 or Windows Server 2008 R2 SP1


    The last one was caused by e1c62x64.sys Intel(R) 82579V Gigabit Network Connection driver and you may be able to find it here if Windows Update won't: http://downloadcenter.intel.com/
      My Computer


  3. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #43

    1. KB2654644 'The update is not applicable to your computer'
    2. 'Update for Windows (KB2529073) is already installed on your computer'
    3. Intel(R) 82579V Gigabit Network Connection driver successfully updated via Intel Download Center

    Anything else I should try?
      My Computer


  4. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #44

    Well its been almost a day now, are you still getting the kernel power 41 (KP41) event?


    Husaberger said:
    1. KB2654644 'The update is not applicable to your computer'
    2. 'Update for Windows (KB2529073) is already installed on your computer'
    3. Intel(R) 82579V Gigabit Network Connection driver successfully updated via Intel Download Center

    Anything else I should try?
    Go over each suggestion Yo and Arc made after each of your .DMP file posts is there anything you may have missed?
    Arc asked you to run #3 a week ago, and you're just now relating its been "successfully updated"??


    1. If the update is not applicable did you try Yo's suggestion to use the Intel update utility?
    2. Maybe you should run several SFC /scannow's with restarts in between.


    Self-built?
    Go over all your connections, make sure nothing is loose, even check the actual plugs that are inside the plastic connectors, make sure they're seated properly.
    Is the Motherboard loose, is everything tightened down?

    What kind of power supply are you using, you don't list it. Do you have a spare to test?
      My Computer


  5. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #45

    Anak said:
    Well its been almost a day now, are you still getting the kernel power 41 (KP41) event?

    Yes

    Husaberger said:
    1. KB2654644 'The update is not applicable to your computer'
    2. 'Update for Windows (KB2529073) is already installed on your computer'
    3. Intel(R) 82579V Gigabit Network Connection driver successfully updated via Intel Download Center

    Anything else I should try?
    Go over each suggestion Yo and Arc made after each of your .DMP file posts is there anything you may have missed?

    Possible but I have done everything suggested up to this point

    Arc asked you to run #3 a week ago, and you're just now relating its been "successfully updated"??

    No... I updated successfully a week ago when it was suggested. I'm just responding to your suggestion and letting you know that it has already been done


    1. If the update is not applicable did you try Yo's suggestion to use the Intel update utility?- Yes. I have run the Intel update utility and it reports the everything is up to date
    2. Maybe you should run several SFC /scannow's with restarts in between- I can run it some more... I have run it successfully at least 5 times with no errors being detected

    Self-built? Yes

    Go over all your connections, make sure nothing is loose, even check the actual plugs that are inside the plastic connectors, make sure they're seated properly.
    Will do

    Is the Motherboard loose, is everything tightened down?
    Will check

    What kind of power supply are you using, you don't list it.
    Corsair HX1000W

    Do you have a spare to test?
    Will try
      My Computer


  6. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #46

    Well its been almost a day now, are you still getting the kernel power 41 (KP41) event?
    Yes

    Go over each suggestion Yo and Arc made after each of your .DMP file posts is there anything you may have missed?
    Possible but I have done everything suggested up to this point

    Arc asked you to run #3 a week ago, and you're just now relating its been "successfully updated"??
    No... I updated successfully a week ago when it was suggested. I'm just responding to your suggestion and letting you know that it has already been done

    If the update is not applicable did you try Yo's suggestion to use the Intel update utility?
    Yes. I have run the Intel update utility and it reports the everything is up to date

    Maybe you should run several SFC /scannow's with restarts in between.
    I can run it some more... I have run it successfully at least 5 times with no errors being detected

    Self-built?
    Yes

    Go over all your connections, make sure nothing is loose, even check the actual plugs that are inside the plastic connectors, make sure they're seated properly.
    Will do

    Is the Motherboard loose, is everything tightened down?
    Will check

    What kind of power supply are you using, you don't list it.
    Corsair HX1000W

    Do you have a spare to test?
    Will try
      My Computer


  7. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #47

    Ok. Tore it down, vacuumed everything out, reconnected everything including switching out Corsair PS for identical unit and still get daily freezes

    Latest zip attached

    Anybody have any suggestions on what to try next?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #48

    Make it sure that your Intel SSD is running with the up-to-date firmware.


    Update JMicron JMB36X Controller driver from ftp://driver.jmicron.com.tw/SATA_Controller/Windows/

    Uninstall Marvell 91xx SATA 6G Controller. Then follow Drivers - Clean Left over Files after Uninstalling to get rid of the leftover files.

    Let us know the results.
    ____________________________________________________________________________________________________
    Code:
    BugCheck F4, {3, fffffa800e36ab30, fffffa800e36ae10, fffff8000ebd47b0}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : wininit.exe
    
    Followup: MachineOwner
    ---------
      My Computer


  9. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #49

    Hi Arc. Thank you for sticking with me on this one
    Updated the Intel SSD toolbox. It said the firmware was up to date
    Updated JMicron drivers and uninstalled the Marvell controller. My question is what effect this will have on my system. Will the attached HDDs no longer be 6Gb/s?
      My Computer


  10. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #50

    I was hopeful after updating the SATA driver and removing the Marvell controller but no luck
    Latest zip file is attached
      My Computer


 
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