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Windows 7: help me with blue screen

25 Sep 2013   #1
PHarahap136

Windows 7 Home Premium 32bit
 
 
help me with blue screen



few days ago i updating my ati vga driver, but my laptop goes to blue screen. can anyone help me

sorry for my bad english


My System SpecsSystem Spec
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25 Sep 2013   #2
DreadStarX

Windows 8 64bit Professional
 
 

Quote   Quote: Originally Posted by PHarahap136 View Post

few days ago i updating my ati vga driver, but my laptop goes to blue screen. can anyone help me

sorry for my bad english

Welcome to SF PHarahap136.


I cannot see the image you posted, due to my filters on my internet connection.

If a mod could move this post to the proper section it would be much appreciated.


Can you boot into the desktop in safe mode? IF yes;

You'll need to post a dump of the bluescreen so one of these
wonderful BSOD Analysts can analyze your problem, and tell you what exactly is
wrong.

BSOD Tools & Help

Post in the section for Blue Screens specifically, which can be found HERE, if a mod or admin doesn't move it.

Sincerely,
Tom
My System SpecsSystem Spec
25 Sep 2013   #3
PHarahap136

Windows 7 Home Premium 32bit
 
 

sorry, i dont know how to insert image i use image from my fb
My System SpecsSystem Spec
.

25 Sep 2013   #4
PHarahap136

Windows 7 Home Premium 32bit
 
 

im using bluescreen viewer and it say problem come from igdpmd32.sys
My System SpecsSystem Spec
25 Sep 2013   #5
DreadStarX

Windows 8 64bit Professional
 
 

Quote   Quote: Originally Posted by PHarahap136 View Post
sorry, i dont know how to insert image i use image from my fb
Right Click -> Save As and then Upload.
Quote   Quote: Originally Posted by PHarahap136 View Post
im using bluescreen viewer and it say problem come from igdpmd32.sys
Igdpmd32.sys driver | What is Igdpmd32.sys file?

This driver seems to have to do with your onboard graphics card.

Would it be possible to have you post your motherboard?
My System SpecsSystem Spec
25 Sep 2013   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

My System SpecsSystem Spec
29 Sep 2013   #7
PHarahap136

Windows 7 Home Premium 32bit
 
 

this is my motherboard
My System SpecsSystem Spec
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 help me with blue screen




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