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Windows 7: BSOD while watching MLB.com videos

28 Sep 2013   #1
yty2000

Windows 7 Home Premium 64bit
 
 
BSOD while watching MLB.com videos

I had a BSOD while streaming videos on mlb.com. I had just reinstalled windows home premium 64bit on my system, and is still in the process of installing all the updates.
This is the info I got from event viewer:

- System

- Provider


[ Name] Microsoft-Windows-Kernel-Power


[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}



EventID 41


Version 2


Level 1


Task 63


Opcode 0


Keywords 0x8000000000000002

- TimeCreated


[ SystemTime] 2013-09-28T20:05:00.315613700Z



EventRecordID 4637


Correlation

- Execution


[ ProcessID] 4


[ ThreadID] 8



Channel System


Computer kevin-PC

- Security


[ UserID] S-1-5-18

- EventData

BugcheckCode 10

BugcheckParameter1 0xfffff88002f26d88

BugcheckParameter2 0x2

BugcheckParameter3 0x1

BugcheckParameter4 0xfffff80002cd650f

SleepInProgress false

PowerButtonTimestamp 0

Anybody knows what's going on exactly? Help is much appreciated.


My System SpecsSystem Spec
.
28 Sep 2013   #2
YoYo155

Windows 10
 
 

Hello and welcome to SF .
I'll be frank with you, bugcheck 0x10 doesn't happen very often thus meaning almost no documentation
is available for it, but we will see what we can dig up out of the dumps .
Please follow the Blue Screen of Death (BSOD) Posting Instructions .
My System SpecsSystem Spec
28 Sep 2013   #3
yty2000

Windows 7 Home Premium 64bit
 
 

Thanks yoyo, I have attached the zip file.
My System SpecsSystem Spec
.

29 Sep 2013   #4
YoYo155

Windows 10
 
 

yty2000, Hi .

Unfortunately the dump is corrupt (and its not a 0x10).

Code:
Loading User Symbols
Loading unloaded module list
..Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
..Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
....Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
..Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
.
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff88002f26d88, 2, 1, fffff80002cd650f}

*** WARNING: Unable to verify timestamp for Unknown_Module_fffffa80`0547e8c0
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_fffffa80`0547e8c0
Unknown module 'Unknown_Module_fffffa80_0547e8c0' found on stack, using vad to reload module.
!vad_reload -1 0xfffffa800547e8c0
Unable to get nt!_EPROCESS.VadRoot.BalancedRoot.RightChild at fffffa80054ed040
***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Probably caused by : Unknown_Image ( Unknown_Module_fffffa80_0547e8c0+1e8fa10 )
Code:
Error code: (HRESULT) 0x80070057 (2147942487) - The parameter is incorrect.
I didn't see anything out of the ordinary in the event log and its only record
of a bugcheck this one, the event log is only half right in it's report the parameter are correct
but the bugcheck code is wrong.

Is the issue consistent, meaning can you trigger it at will?
My System SpecsSystem Spec
29 Sep 2013   #5
yty2000

Windows 7 Home Premium 64bit
 
 

No I am not able to trigger it at will; it just crashed randomly. Shortly after I started this thread, my computer crashed another time, no blue screen but the os was completely frozen. I might have grabbed info from the second crash.
I suspect it having something to do with components of my Nvidia driver. I installed the latest driver last night and have not experienced another crash, yet. If I do get another BSOD, I will follow the procedure and post more info on it. Thank you for your reply!
My System SpecsSystem Spec
29 Sep 2013   #6
YoYo155

Windows 10
 
 

Thanks for the update , if you need us keep us informed.
My System SpecsSystem Spec
Reply

 BSOD while watching MLB.com videos




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