BSOD while watching MLB.com videos


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    BSOD while watching MLB.com videos


    I had a BSOD while streaming videos on mlb.com. I had just reinstalled windows home premium 64bit on my system, and is still in the process of installing all the updates.
    This is the info I got from event viewer:

    - System

    - Provider


    [ Name] Microsoft-Windows-Kernel-Power


    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}



    EventID 41


    Version 2


    Level 1


    Task 63


    Opcode 0


    Keywords 0x8000000000000002

    - TimeCreated


    [ SystemTime] 2013-09-28T20:05:00.315613700Z



    EventRecordID 4637


    Correlation

    - Execution


    [ ProcessID] 4


    [ ThreadID] 8



    Channel System


    Computer kevin-PC

    - Security


    [ UserID] S-1-5-18

    - EventData

    BugcheckCode 10

    BugcheckParameter1 0xfffff88002f26d88

    BugcheckParameter2 0x2

    BugcheckParameter3 0x1

    BugcheckParameter4 0xfffff80002cd650f

    SleepInProgress false

    PowerButtonTimestamp 0

    Anybody knows what's going on exactly? Help is much appreciated.
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Hello and welcome to SF :) .
    I'll be frank with you, bugcheck 0x10 doesn't happen very often thus meaning almost no documentation
    is available for it, but we will see what we can dig up out of the dumps :) .
    Please follow the Blue Screen of Death (BSOD) Posting Instructions .
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks yoyo, I have attached the zip file.
      My Computer


  4. Posts : 3,056
    Windows 10
       #4

    yty2000, Hi :) .

    Unfortunately the dump is corrupt (and its not a 0x10).

    Code:
    Loading User Symbols
    Loading unloaded module list
    ..Missing image name, possible paged-out or corrupt data.
    .Missing image name, possible paged-out or corrupt data.
    .Missing image name, possible paged-out or corrupt data.
    .Missing image name, possible paged-out or corrupt data.
    ..Missing image name, possible paged-out or corrupt data.
    .Missing image name, possible paged-out or corrupt data.
    ....Missing image name, possible paged-out or corrupt data.
    .Missing image name, possible paged-out or corrupt data.
    .Missing image name, possible paged-out or corrupt data.
    ..Missing image name, possible paged-out or corrupt data.
    .Missing image name, possible paged-out or corrupt data.
    .Missing image name, possible paged-out or corrupt data.
    .Missing image name, possible paged-out or corrupt data.
    .
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {fffff88002f26d88, 2, 1, fffff80002cd650f}
    
    *** WARNING: Unable to verify timestamp for Unknown_Module_fffffa80`0547e8c0
    *** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_fffffa80`0547e8c0
    Unknown module 'Unknown_Module_fffffa80_0547e8c0' found on stack, using vad to reload module.
    !vad_reload -1 0xfffffa800547e8c0
    Unable to get nt!_EPROCESS.VadRoot.BalancedRoot.RightChild at fffffa80054ed040
    ***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.
    
    Probably caused by : Unknown_Image ( Unknown_Module_fffffa80_0547e8c0+1e8fa10 )
    Code:
    Error code: (HRESULT) 0x80070057 (2147942487) - The parameter is incorrect.
    I didn't see anything out of the ordinary in the event log and its only record
    of a bugcheck this one, the event log is only half right in it's report the parameter are correct
    but the bugcheck code is wrong.

    Is the issue consistent, meaning can you trigger it at will?
      My Computer


  5. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    No I am not able to trigger it at will; it just crashed randomly. Shortly after I started this thread, my computer crashed another time, no blue screen but the os was completely frozen. I might have grabbed info from the second crash.
    I suspect it having something to do with components of my Nvidia driver. I installed the latest driver last night and have not experienced another crash, yet. If I do get another BSOD, I will follow the procedure and post more info on it. Thank you for your reply!
      My Computer


  6. Posts : 3,056
    Windows 10
       #6

    Thanks for the update :) , if you need us keep us informed.
      My Computer


 

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