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Windows 7: BSOD after laptop keyboard replaced.

30 Sep 2013   #1
Graemzy

Windows 7 Home Premium 64bit
 
 
BSOD after laptop keyboard replaced.

Hey

Having a problem with this laptop here. Its an Samsung Notebook NP N102.

It was givin to me to fix, the keyboard had liquid spilled on it so I bought a new one to replace it. When I put the new keyboard in windows loaded up and looked like it was tryin to install the drivers or something fo the keyboard.

Nothing will work on windows, I cant get into exploreer, start menu or any other thing on the computer.

It then goes to BSOD and says somehting about "Bad pool header"

I have tried running in safe mode also and it still crashed to BSOD.

Anyone got any ideas on how to fix this?

Thanks!


My System SpecsSystem Spec
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30 Sep 2013   #2
Graemzy

Windows 7 Home Premium 64bit
 
 

got another BSOD there it said something about win32.sys

its to quick for me to read
My System SpecsSystem Spec
30 Sep 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
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30 Sep 2013   #4
Graemzy

Windows 7 Home Premium 64bit
 
 

ok thanks, ill do that if i can get it to run at all, i cant run exploer, start menu, nothing, just frezze before an eventual bsod, ill try tho thanks.

where can i download the diagnostics tool exe?

its ok i see the link now ;D
My System SpecsSystem Spec
30 Sep 2013   #5
Graemzy

Windows 7 Home Premium 64bit
 
 

ok so i have the tool, problem is i have no way to run it, if i try to open exploerer to open the .exe then the bsod comes back, "bad pool header"
My System SpecsSystem Spec
01 Oct 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Boot into safe mode. Run SF Diag tool as admin, and then perform the rest of the instructions.
My System SpecsSystem Spec
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 BSOD after laptop keyboard replaced.




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