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Windows 7: BSOD no pattern, BCCode: 1000007e

03 Oct 2013   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip does not contain MSINFO.nfo. upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.



My System SpecsSystem Spec
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03 Oct 2013   #12
toddxps

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sorry. Had a BSOD. I thought the processing was finished. MSINFO32 attached.
Thanks

Attachment 288248
My System SpecsSystem Spec
03 Oct 2013   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Five most recent crash dumps I have checked, and all they are essentially identical. All are blaming Intel Rapid Storage to be the cause of the BSOD, which is very common.
Code:
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88001075768, fffff88003bd8798, fffff88003bd7ff0}

Probably caused by : iaStor.sys ( iaStor+49768 )

Followup: MachineOwner
---------
Intel RST drivers fail. It is very common. What you should do to have a log term stability is to get rid of Intel Rapid Storage.

Here comes the problem. Your only one installed storage controller is Intel(R) Mobile Express Chipset SATA RAID Controller. Changing it to AHCI will cause windows unbootable.

You need to perform a clean install minus Intel RST.

Boot into the BIOS. Disable anything similar to "Intel Smart Response". Disable Intel Rapid Storage. Change the Storage Controller mode to AHCI.

Then Perform a Clean Reinstall - Factory OEM Windows 7.

Bit of hassles, but good and stable for long run.
My System SpecsSystem Spec
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03 Oct 2013   #14
toddxps

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Arc, thank you for the diagnosis. I will start on this tonight.
My System SpecsSystem Spec
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 BSOD no pattern, BCCode: 1000007e




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