Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: dxgmms1.sys - BSOD (usually triggered when streaming flv)

30 Sep 2013   #1
tbcam88

Windows 7 Ultimate x64
 
 
dxgmms1.sys - BSOD (usually triggered when streaming flv)

I'm running into occasional BSOD crashes. Always the same driver error (dxgmms1.sys). Usually encountered when viewing flash content via Firefox.

I've done plenty of searching around (both SF and elsewhere) and tried many of the suggestions posted, but to no avail.

Something tells me the graphics card may be overheating due to the heavy turnaround of video URL's being processed at the time (Typically YouTube HD video). Thus, causing the system to power down in order to protect the hardware.

Don't suppose anyone can shed any light on what can be done to narrow the search?


Cheers.




My System SpecsSystem Spec
.
30 Sep 2013   #2
YoYo155

Windows 10
 
 

Hi welcome to the SF .

Thanks for the steps you have already carried out but we need more information to work with please follow:
My System SpecsSystem Spec
01 Oct 2013   #3
tbcam88

Windows 7 Ultimate x64
 
 

Done!
My System SpecsSystem Spec
.

02 Oct 2013   #4
YoYo155

Windows 10
 
 

Hi thanks and sorry for the late reply.

Bugcheck;

Code:
VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000000001, The driver has reported an invalid fence ID.
Arg2: 000000000000c955
Arg3: 000000000000c957
Arg4: 000000000000c956
Code:
Usual causes:  Video driver/sub-system
The stack is all ATi;

Code:
fffff880`032b1438  fffff880`05ad69ec atikmdag+0x2b39ec
fffff880`032b1448  fffff880`046be25f atikmpag+0x625f
fffff880`032b1498  fffff880`046be25f atikmpag+0x625f
fffff880`032b1518  fffff880`058421ed atikmdag+0x1f1ed
fffff880`032b1608  fffff880`05843041 atikmdag+0x20041
fffff880`032b1638  fffff880`05854507 atikmdag+0x31507
fffff880`032b1668  fffff880`058d3703 atikmdag+0xb0703
fffff880`032b16a0  fffff880`05843000 atikmdag+0x20000
fffff880`032b16e8  fffff880`058d51a5 atikmdag+0xb21a5
fffff880`032b16f8  fffff880`05852119 atikmdag+0x2f119
fffff880`032b1768  fffff880`058d4f82 atikmdag+0xb1f82
fffff880`032b17a8  fffff880`058d59f8 atikmdag+0xb29f8
fffff880`032b1808  fffff880`05842cbc atikmdag+0x1fcbc
fffff880`032b1838  fffff880`05854507 atikmdag+0x31507
fffff880`032b1858  fffff880`05853c1a atikmdag+0x30c1a
fffff880`032b1868  fffff880`058d3703 atikmdag+0xb0703
fffff880`032b1888  fffff880`0584f6df atikmdag+0x2c6df
fffff880`032b18a0  fffff880`05cebff0 atikmdag+0x4c8ff0
fffff880`032b18c8  fffff880`058d5064 atikmdag+0xb2064
fffff880`032b18f0  fffff880`058d4f68 atikmdag+0xb1f68
fffff880`032b18f8  fffff880`058d367a atikmdag+0xb067a
fffff880`032b1918  fffff880`058e18ec atikmdag+0xbe8ec
fffff880`032b1978  fffff880`05843000 atikmdag+0x20000
fffff880`032b1a18  fffff880`058d2430 atikmdag+0xaf430
fffff880`032b1a48  fffff880`058429c6 atikmdag+0x1f9c6
fffff880`032b1a78  fffff880`046bef40 atikmpag+0x6f40

Using the lmvm command reveals more information about the driver:


Code:
lmvm atikmpag
start             end                 module name
fffff880`046b8000 fffff880`04717000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Nov 16 21:39:13 2012
Code:
ATI Radeon HD 4870
Driver Version: 8.970.100.7000
No WHQL updates are available.



What is the make an model of you PSU?
Fill out this form and post back the result:


  • Download Speccy and post a Screenshot of the summary window,
  • one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.


Post back with the results!
My System SpecsSystem Spec
16 Nov 2013   #5
tbcam88

Windows 7 Ultimate x64
 
 

Hi,


Sorry for the late follow up!

It's an OCZ 650W PSU.

Doubt it's a power-load related issue tbh. It's always flash video content via Firefox that triggers it. Most likely a driver issue. Either ATI or Flash would be my guess (maybe even Firefox!).

I was hoping maybe someone else who has experienced it may have found a workaround.
My System SpecsSystem Spec
18 Nov 2013   #6
YoYo155

Windows 10
 
 

That is one of the most delayed reply I had.
Either way, is that screenshot of Speccy with Furmark stressing the GPU?
Unfortunately your GPU doesn't have an update as stated above.
My System SpecsSystem Spec
18 Nov 2013   #7
tbcam88

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
That is one of the most delayed reply I had.
Either way, is that screenshot of Speccy with Furmark stressing the GPU?
Unfortunately your GPU doesn't have an update as stated above.
Which GPU update are you referring to?
My System SpecsSystem Spec
18 Nov 2013   #8
YoYo155

Windows 10
 
 

This one.
Quote   Quote: Originally Posted by YoYo155 View Post
Code:
ATI Radeon HD 4870
Driver Version: 8.970.100.7000
No WHQL updates are available.
My System SpecsSystem Spec
18 Nov 2013   #9
tbcam88

Windows 7 Ultimate x64
 
 

Okay. Thanks for the helping anyway.
My System SpecsSystem Spec
19 Nov 2013   #10
YoYo155

Windows 10
 
 

Sorry for being the one who broke the news. You can also, as a last resort, try a different slot on you motherboard and re-seating or replacing the power connection.
My System SpecsSystem Spec
Reply

 dxgmms1.sys - BSOD (usually triggered when streaming flv)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD triggered by launching programs or more CPU activity
I've had BSoDs before, less frequently, now I'm having them so much, that I can't rely on my laptop at all. I'v noticed that they tend to occur when launching or loading something. For example if I was to open a new tab in Chrome or Launch Crysis 2. I performed a memtest, which turned out to be...
BSOD Help and Support
BSOD - ndis.sys - Triggered by uploading on Imgur and Youtube
Basically I get a BSOD - ndis.sys - triggered by uploading on Imgur and Youtube ONLY using Google Chrome. minidump and other bits and pieces are attached.
BSOD Help and Support
BSOD on new laptop - seems to be triggered by 'sleep' or 'hibernate'
Windows 7 Professional x64 Dell Vostro 3560 BSOD seems to be caused when leaving the computer for a while - so perhaps when it tries to sleep or hibernate. The laptop is a relatively new one, less than a year old. Any ideas what is causing this? SF file is timsparks_C.zip Thanks,
BSOD Help and Support
Event triggered task
I'm trying to evoke a certain script once an event occurs, using the Scheduled Tasks in W7 x64 with event triggering. The script copies a certain file from the USB stick to the HDD. To be precise, the script should run upon specific USB stick is plugged in. So far i only see the...
Hardware & Devices
'Always on top' somehow triggered by ALT key
Hi folks, This is one of those weird things that's actually followed me around since the Windows 2000 days! I suspect back then the culprit was TweakUI, but since there isn't such a program for Win7 I don't know how it's returned once again. Basically, if I tap the ALT key on a focused window...
General Discussion
Something triggered as infected?
So I was doing a virus scan with Malwarebytes... Only one thing came up, and this is what it showed: What is that? Is that a custom Windows 7 configuration? Because it's obviously flagged as a virus and I haven't known Malwarebytes to have lots of false positives. I just want to be...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:19.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App