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Windows 7: Windows 7 Pro freeze

22 Oct 2009   #1

windows 7
Windows 7 Pro freeze

Hi all
I got problem with my windows 7 pro, just got it today, i have tried both my e download version, and my friend's hard copy. It seems the system freeze half way when i am doing some thing, watching dvd or surfing internet, pretty randomly, no blue screen, no error message, just totally freeze. mouse seems can move around for 5 sec, but clicking around does nothing, and then mouse becomes no responding either. control alt delete doesnt work either. Can any one help me?

Intel core 2 duo e8500 3.16ghz
4gb memory
windows 7 64bit
asus p5ql pro mother board
ati raden hd4850
all latest drivers

My System SpecsSystem Spec
23 Oct 2009   #2
Microsoft MVP


Please go to Start and type in "msinfo32" (without the quotes) and press Enter
Please save the report from that as a .nfo file.
Then zip it up and upload/attach it with your next post.
My System SpecsSystem Spec
24 Oct 2009   #3

windows 7

Here is the file you asked for, thank you for your help.
My System SpecsSystem Spec
16 Nov 2009   #4

7 x64

hi louhao9999
you seems to have similare than me :

Just try to disable in your bios 'remaping memomry feature' in chipset feature.
You'll loose 1 gb of ram but freeze will stop

Let me know that stop freeze too for you plz
My System SpecsSystem Spec

 Windows 7 Pro freeze

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