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#1
BSOD problem , dmp file included
Hello all!
Hoping you guys can help, I'm getting a repeated bluescreen when trying to load Cubase.
No new software has been installed/updated [to my knowledge] so I'm guessing it may be a hardware issue.
I backed everything up using Windows Backup, and attempted a System Restore to 3 weeks prior. This didn't work unfortunately, and after another bluescreen/reset Windows started and proceeded to desktop with this message:
Windows has recovered from an unexpected shutdown:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800811D748
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\100213-15007-01.dmp
C:\Users\Bouch\AppData\Local\Temp\WER-26020-0.sysdata.xml
I have included the dmp file as an attachment to this post.
Many thanks for any help in advance!