Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Irregular frequent Bugcheck BSODs first x124, then xa and x3b

02 Oct 2013   #1
tware

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Irregular frequent Bugcheck BSODs first x124, then xa and x3b

Family computer, tells me started having frequent BSOD problems. Down 3 times since I tried to troubleshoot this. Event viewer shows initial error was Bugcheck x00000124. Since then gotten x0000000a then several x0000003b in a row. Diagnostic tools output attached.


My System SpecsSystem Spec
.
02 Oct 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the Forum.
Code:
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Debug session time: Thu Oct  3 05:24:41.373 2013 (UTC + 6:00)
System Uptime: 0 days 8:22:21.216
BugCheck A, {fffffb4006fcc278, 2, 1, fffff800033f4427}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+b29e6 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Debug session time: Wed Oct  2 01:17:11.829 2013 (UTC + 6:00)
System Uptime: 0 days 6:22:20.672
BugCheck A, {fffffb4008e96a78, 2, 1, fffff800033a4427}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+b29e6 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Debug session time: Mon Sep 30 21:38:26.600 2013 (UTC + 6:00)
System Uptime: 0 days 1:04:26.443
BugCheck A, {fffffb40032daa78, 2, 1, fffff8000339e427}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+34433 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Debug session time: Mon Sep 30 20:33:25.219 2013 (UTC + 6:00)
System Uptime: 0 days 1:12:14.047
BugCheck A, {fffffb4000004a78, 2, 1, fffff800033e8427}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+34433 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Debug session time: Mon Sep 30 19:02:30.567 2013 (UTC + 6:00)
System Uptime: 0 days 0:15:43.395
BugCheck A, {fffffb4000004a78, 2, 1, fffff800033ec427}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+b29e6 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Looks like the latest ATI driver is the cause of your problems. Try rolling back to a previous driver version.Or to perform a clean install of the previous drivers:------------------------
Reduce the start-up items, Antivirus software is basically whats required.------------------------
If you are overclocking any hardware, please stop. Please uninstall the software below with Revo Uninstaller free.
RTCore64.sys Tue Sep 6 18:24:50 2011 (4E661112)
RivaTuner/EVGA Precision/MSI Afterburner (known BSOD issues w/Win7)
Driver Reference Table - RTCore64.sys
------------------------
information   Information
download and install Revo Uninstaller.
  • Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

------------------------
Daemon Tools (also Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.As an alternative: dtsoftbus01.sys Thu Jun 20 13:22:51 2013 (51C2ADCB)
Daemon Tools driver [br] Possible BSOD issues in Win7
Driver Reference Table - dtsoftbus01.sys

------------------------
Make scans with these tools -------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:Let us know the results.
My System SpecsSystem Spec
03 Oct 2013   #3
tware

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

diskchk and sfc scannow both returned all OK. Will try ATI driver and see. Thank you !
My System SpecsSystem Spec
.

03 Oct 2013   #4
tware

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

NOT SURE WHAT TO DO. atikmdag.sys does exist in C:\Windows\winsxs and in C:\Windows\System32\DriverStore\FileRepository, but can't see where it's actually being used. Opened device manager and don't see any ATI devices - that is graphics/display, isn't it? Under display adapters I see Intel(R) HD Graphics, no driver to roll-back to. I have a laptop that has an ATI graphics driver, and it says so. So I am very confused. This seems to be responding to the x0000000a bugcheck error. What about all the x0000003b bugcheck errors? Or the x124, which is hardware related.
My System SpecsSystem Spec
03 Oct 2013   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Tware, If you would, please fill out your system specs as completely as possible. This will help you (System Info - See Your System Specs) This info helps us to help you. If you want to see what we are looking for, at the bottom left of this post, click on My system specs and you will see mine.

Please go into bios and see what your sata controller is set to and set optimized defaults (usually F5 but depends on what board you have), set your sata controller to what it is right now, set your ram frequency, timings and voltage to the manufacturers specs. Set your boot order to DVD/CD as 1st boot device and your hard drive to 2nd boot device, save and exit.

Also please download Driver sweeper, and CPUz, if you don't already have it. Install CPUz and please post screenshots of the CPU, mainboard, memory and SPD tab. On the SPD tab if it shows up blank, in the upper left corner select Dimm 2 from the dropdown list. (Screenshots and Files - Upload and Post in Seven Forums)

EDIT: When you install the programs, watch for the unwanted 'add ons' they usually want to install with it. Just uncheck the boxes for them and opt out.
My System SpecsSystem Spec
04 Oct 2013   #6
tware

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

System Info filled in. Here is output from CPUz.
My System SpecsSystem Spec
05 Oct 2013   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

tware, All of the above look in good order. My only question is this. In your system specs it says you have a desktop computer. The CPU and hard drive listed are for a laptop, unless I am mistaken. Could you give us the model numbers for your computer please. We can look the model numbers up and find a lot of info for your computer from Dell. We have some Dell Reps here on SF that could possibly help. Is your computer still under warranty with Dell?

Most of the info from the screenshots, look in good order, with the possible exception of CPU frequency, but that could be a laptop reading, as desktops will only idle down to 1600MHz at idle. Yours idles at X8 where desktop models never go below X 16. Thanks.

Also, is there any specific activity you do that causes the BSODs? Is it normally when you are using a certain program or application?
My System SpecsSystem Spec
05 Oct 2013   #8
tware

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It is a laptop, Latitude 3330. Don't know if under dell warranty or not, will have to ask. Nothing specific triggers the BSODs, I've encountered 3 of them myself and they are all just random activity. A mouse click on a scroll bar, one maybe even while idle, the last one during my initial file upload to this forum of the dump file info.
My System SpecsSystem Spec
05 Oct 2013   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If you would, please re run the SF Diagnostic tool again. Also, if you would, boot into safe mode and open Driver Sweeper. Below, you will find a screenshot of what the window will look like. Select ATI Display and only that. Click on Analyse and then click on clean. It will ask you to reboot. Do so and boot into normal mode. That should rid you of any AMD Display driver you have on the machine. Next, go into BIOS and look at the storage configuration and see what yours is set to (AHCI, IDE or Raid) Also, look at the ram (Dram) configuration. I doubt you have many options there. Then set optimized defaults in your bios. Then go check and make sure the storage configuration is set to what it was when you looked and set the ram the way it was when you looked. Go to Boot options and set the DVD/CD as 1st boot device and the Hard drive as 2nd boot device, save and exit. See if it runs any better then.

You should also have a Dell diagnostics installed on the computer. Run them and see if they show any errors, but do the bios reset first.

Attachment 288466
My System SpecsSystem Spec
05 Oct 2013   #10
tware

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I've run the drive sweeper install, but it does not install anything except the add-ons!
My System SpecsSystem Spec
Reply

 Irregular frequent Bugcheck BSODs first x124, then xa and x3b




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
irregular BSOD Bugcheck 124 (0x00000124) - hal.dll win7 64bit
hi all I'm struggling with an irregular, intermittent bugcheck 124. I would be VERY appreciative of any help. These are my full specs: Windows 7 Home Premium 64-bit SP1 - all current / appropriate patches Intel Core i5 4670K @ 3.40 – Intel Turbo mode ON Noctua NH-U12s Gigabyte Z87-D3HP...
BSOD Help and Support
Random BSODs (Bugcheck 0x0000001a Event ID 1001)
Hey guys, first time poster :) So I'm getting random BSODs for no apparent reason. I haven't updated anything recently myself except Nvidia Experience software; Windows updates itself. Looking in event viewer I get a Bugcheck error: The computer has rebooted from a bugcheck. The bugcheck...
BSOD Help and Support
Irregular BSOD becoming very frequent
Hi there, I'll keep this short and sweet I started receiving BSODs on my Gigabyte p2542g (windows hp64bit) about 4 weeks ago which have gradually become more and more regular. They used to only occur under activity like gaming or similar. Now they occur randomly and at any time. Possible...
BSOD Help and Support
BSODs frequently Bugcheck code: 0x9F
My laptop crashes with BSOD's.It's been a while and this happens whicle is shutdown or randomly.I had this issue long back and with the help of seven forums i got rid od it by uninstalling some usb drivers.Attaching the crash logs and dumps of 2 frequent BSODs. Appreciate your help! On...
BSOD Help and Support
Frequent & Random BSOD, Bugcheck code: 0x9F (0x3...)
As the title suggests, my BSODs seem to be random. They come while typing email, writing a word document, or doing nothing. I cannot associate it with any particular activity, software, action, button-click, etc. No recent software changes that I know of. I think that I have all of my drivers...
BSOD Help and Support
BSOD - irregular but frequent
Very clueless here. The first instance occurred after a firefox crash, but they happen when firefox isn't open, and they have happened before I've even logged in after a restart. I usually have to manually turn off the computer after the BSOD because it's not able to reboot and recover otherwise. ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 08:15.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App