ntoskrnl.exe + ntfs.sys + win32k.sys BSOD


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    ntoskrnl.exe + ntfs.sys + win32k.sys BSOD


    hello everyone,
    I get randomally BSODs for over a month and I need some help.

    I have 6 dmp files:
    I got 4 BSODs caused by address ntoskrnl.exe+75b80,
    1 BSOD caused by address win32k.sys+48005,
    1 BSOD caused by address Ntfs.sys+1f745

    The crash address of all of them is ntoskrnl.exe+75b80.

    Bug Check String (same order as before):
    1) UNEXPECTED_KERNEL_MODE_TRAP
    2) PFN_LIST_CORRUPT
    3) SYSTEM_SERVICE_EXCEPTION
    4) KMODE_EXCEPTION_NOT_HANDLED
    5) SYSTEM_SERVICE_EXCEPTION
    6) UNEXPECTED_KERNEL_MODE_TRAP

    Please tell me which other information do you need, and how can I get it, and i will do so.

    Thank you!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I uploaded the zip file you asked for.
    Thank you
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    The crash dump data are kinda odd.

    Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall the program at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

    • Double click to open it.
    • Click this button only:
    • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    The computer seems to be old. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
      My Computer


  5. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #5

    SPTD was not installed on my computer

    I did the RAM test overnight and there were 8 passes without any errors.

    The temperatures are:
    CPU - 44-47
    MotherBoard - 45
    Graphics card - 50
    HDD - 1TB - 31
    HDD - 640GB - 35

    edit:
    another BSOD occured. I uploaded the information.

    edit2:
    I just wanted to tell you some more background information:
    I had some BSODs for almost 2 weeks.
    I had bought the 1TB HDD and then installed a new win7 ultimate on the 640GB HDD.
    After that, the same BSODs still occured..
    I hope this info is somewhat useful..
    Thank you!
    Last edited by darking; 04 Oct 2013 at 10:53. Reason: more information
      My Computer


  6. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #6

    please help! another BSOD occured..
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


 

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