Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Getting random reboots

03 Oct 2013   #1
jackhandsome

windows 7 ultimate 64-bit
 
 
Getting random reboots

I have had a core I7 running smooth for about 6 months and lately it has been rebooting and acting odd. If someone could look at the attached dumps I would appreciate it. Also if someone could point me to a good guide in understanding dump files I would appreciate also.


My System SpecsSystem Spec
.
04 Oct 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Model	Corsair Force GT ATA Device
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\jackhandsome\SF_03-10-2013\100213-8018-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Machine Name:
Kernel base = 0xfffff800`03258000 PsLoadedModuleList = 0xfffff800`0349b6d0
Debug session time: Thu Oct  3 04:08:43.472 2013 (UTC + 6:00)
System Uptime: 0 days 2:51:58.253
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa801a43bb30, fffffa801a43be10, fffff800035d40d0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Follow this:
Quote   Quote: Originally Posted by writhziden View Post
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
My System SpecsSystem Spec
04 Oct 2013   #3
jackhandsome

windows 7 ultimate 64-bit
 
 

Thank you for your reply. I actually have 2 of these computers that I built completely identical. The other one has had a couple of glitches also but not as noticeable. I will update the drivers and bios for the ssd and see how that goes. I appreciate your time. Thank you.
My System SpecsSystem Spec
.

23 Oct 2013   #4
jackhandsome

windows 7 ultimate 64-bit
 
 

I have now updated all drivers and ran memtest for 100 hours with no errors and still have freezes. I have called Corsair about the ssd drive and they recommended using securewipe and re-imaging the drive. I have done that but it's only been a couple of days so we will see. Just thought I would give an update.
My System SpecsSystem Spec
23 Oct 2013   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for the update.
My System SpecsSystem Spec
28 Oct 2013   #6
jackhandsome

windows 7 ultimate 64-bit
 
 

Just to update again on the progress. After using securewipe and re-imaging the drive I am still getting reboots. I am now going to RMA the drive and use the same image and see what happens. I am thinking if after re-imaging on the new drive if it reboots again then it would be something in a driver or other files. Now if I format and start from scratch and it still does it then I will have to look into other hardware pieces such as video card, memory, psu or motherboard. What a pain in the ass this has been.
My System SpecsSystem Spec
09 Dec 2013   #7
jackhandsome

windows 7 ultimate 64-bit
 
 

Just thought I would update everyone. I got my RMA'd drive and re-imaged with the new drive. I was still getting reboots. I then threw an older psu in there and haven't had 1 reboot in weeks. So needless to say it was the psu.
My System SpecsSystem Spec
Reply

 Getting random reboots




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random Reboots
Random Reboots Message after : roblem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 1e
BSOD Help and Support
Random reboots, once a day or two.
Hello.. Helping my mom out with her system. It has begun randomly rebooting itself while she's working on it. No warning boxes or anything pop up, just -flash- and you're at the BIOS splash screen and restarting. Ive gone through and ensured her video drivers are up-to-date, that she's...
BSOD Help and Support
Random Reboots
This happens at different time but usually when i start up a game my computer randomly crashes and reboots it looks like a blue screen but I don't think it is i will upload a minidump file from the earliest crash I also re installed my os yesterday because i was getting a blue screen error and the...
BSOD Help and Support
Random reboots
Hi all, I am just finishing my build and am a little perplexed. I am running the following: Asus Rampage Extreme III Mother Board I7 950 CPU Asus 470 GTX GPU Dominator 3x2 1600 RAM Raptor HD 8500RPM Thermaltake 750 toughpower PSU Windows 7 64bit
BSOD Help and Support
Random reboots
I've been having this problem for a few years now. I get no warning message or anything. My pc reboots like someone hit the reset button. I get an error message on startup saying my pc wasn't shut down correctly but that is it. It tends to happen more when playing games but I've had it happen when...
BSOD Help and Support
Random Reboots
I installed Windows 7 Ultimate (over XP) on December 5th, and have since had frequent, spontaneous reboots several times a day. When I check the event viewer after each reboot, it contains dozens of errors that I cannot make any sense of. I cannot find a c:\windows\minidump file, but I am...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:25.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App