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Windows 7: Random Bsod 0x000000d1

04 Oct 2013   #1
Divey1130

Windows 7 Pro x64
 
 
Random Bsod 0x000000d1

Hi there, I have recently reformatted my PC and started having bsod issues. It can happen once in a week or twice in a day. Happens at any moment, doesn't matter what I am doing. Below is the mini dump file.

Thank You
Terry


My System SpecsSystem Spec
.
04 Oct 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the Forum.
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\Divey1130\SF_04-10-2013\100413-23010-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`030476d0
Debug session time: Sat Oct  5 07:15:02.618 2013 (UTC + 6:00)
System Uptime: 0 days 1:47:51.850
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff880018a10d2}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : iaStorA.sys ( iaStorA+64024 )

Followup: MachineOwner
---------
Follow this-
Quote   Quote: Originally Posted by Arc View Post
Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Please run these tests and report back the results
------------------------
1. SFC /scannow to check windows for corruption - SFC /SCANNOW - System File Checker
2. Disk check for errors on the hard drive - Run Disk Check in Windows 7
3. Troubleshoot apps by a clean boot - Performing a Clean Startup
4. Memtest86+ paying attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
My System SpecsSystem Spec
04 Oct 2013   #3
Divey1130

Windows 7 Pro x64
 
 

Just to be safe it's ok to do this even if I have a raid 0 setup.
Thanks
My System SpecsSystem Spec
.

09 Oct 2013   #4
Divey1130

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Welcome to the Forum.
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\Divey1130\SF_04-10-2013\100413-23010-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`030476d0
Debug session time: Sat Oct  5 07:15:02.618 2013 (UTC + 6:00)
System Uptime: 0 days 1:47:51.850
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff880018a10d2}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : iaStorA.sys ( iaStorA+64024 )

Followup: MachineOwner
---------
Follow this-
Quote   Quote: Originally Posted by Arc View Post
Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Please run these tests and report back the results
------------------------
1. SFC /scannow to check windows for corruption - SFC /SCANNOW - System File Checker
2. Disk check for errors on the hard drive - Run Disk Check in Windows 7
3. Troubleshoot apps by a clean boot - Performing a Clean Startup
4. Memtest86+ paying attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
I have deleted all of the devices and restarted the computer which it re-installed all of the drivers. I have deleted IRST from the control panel and set my bios back to default. I have completed and passed the 5 test you gave with no errors. The bsod's are more frequent now and even a couple times a day. Here are some recent one's. I hope we can fix this so I don't have to re-install windows since I just did it less than a month ago.

Thanks
My System SpecsSystem Spec
09 Oct 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Divey1130.

koolkat77's diagnosis is 100% right here, the issue is intel rapid storage driver.

But, the problem is, it is set as SCSI/RAID mode.
Code:
Name    Intel(R) C600/C220 series chipset SATA RAID Controller
Driver    c:\windows\system32\drivers\iastora.sys (3.6.0.1086, 564.46 KB (578,008 bytes), 9/21/2013 5:03 PM)
So you need to disable it in the BIOS.
You need to disable Intel Rapid Storage in the BIOS and set the storage controller mode to AHCI mode.

Here comes the problem. As windows is installed as SCSI mode, it will refuse to boot up when it is changed to anything else.

So the next thing is to perform a clean install with AHCI mode. Follow Clean Reinstall - Factory OEM Windows 7 to get a perfect reinstall and to maximize windows native performance.

Hopefully it will do the trick.

Let us know how everything goes.

Edit: Also make it sure that the SSDs (Intel and Samsung) are running with the up-to-date firmware.
My System SpecsSystem Spec
09 Oct 2013   #6
Divey1130

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Hi Divey1130.

koolkat77's diagnosis is 100% right here, the issue is intel rapid storage driver.

But, the problem is, it is set as SCSI/RAID mode.
Code:
Name    Intel(R) C600/C220 series chipset SATA RAID Controller
Driver    c:\windows\system32\drivers\iastora.sys (3.6.0.1086, 564.46 KB (578,008 bytes), 9/21/2013 5:03 PM)
So you need to disable it in the BIOS.
You need to disable Intel Rapid Storage in the BIOS and set the storage controller mode to AHCI mode.

Here comes the problem. As windows is installed as SCSI mode, it will refuse to boot up when it is changed to anything else.

So the next thing is to perform a clean install with AHCI mode. Follow Clean Reinstall - Factory OEM Windows 7 to get a perfect reinstall and to maximize windows native performance.

Hopefully it will do the trick.

Let us know how everything goes.

Edit: Also make it sure that the SSDs (Intel and Samsung) are running with the up-to-date firmware.
The reason for the reformat this month was because I needed the bios to be set to raid. I have to have my raid setup for the write speeds for recording. Also there are many folks out there with no issues running raid so it has to be something going on in my computer. I am getting ready again to reformat and am now downloading all of the updated drivers for everything I have including updating the bios version. Is there anything I need to know or should do before I reformat. I just want to make sure I am not missing anything because I hate having to reinstall windows.

Thanks
My System SpecsSystem Spec
09 Oct 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I understand We use some setup as it is necessary

As RAID is must for you, you may try Intel(R) RAID Driver for Windows 7/8 32bit & 64bit, Version 3.6.0.1086&3.6.0.109 dated 2013.02.07. Update to this version and avoid the clean reinstall for the time being.

** in ASUS's page ... Put OS= Windows 7 64 BIT. Expand Sata ... the required one is the third one in the list.

Dont want to say anything negative to you, but as we experienced, it does not stay stable for long.
My System SpecsSystem Spec
09 Oct 2013   #8
Divey1130

Windows 7 Pro x64
 
 

Ok, installed it and will see how it goes. Will report back if another bsod happens.

Thanks for all the help.
My System SpecsSystem Spec
09 Oct 2013   #9
Divey1130

Windows 7 Pro x64
 
 

Crashed again. It's getting worse and worse as each day goes by. Well I have everything ready to reformat so I guess it's time. My only question is, when installing windows it will prompt me for the raid drivers when set to raid in the bios. I did this last time but this time I want to use different one. Do you know which one I should use.
My System SpecsSystem Spec
09 Oct 2013   #10
Divey1130

Windows 7 Pro x64
 
 

I have updated the bios and now I will see if that makes a difference before i reformat. Will update when needed.

Thanks
My System SpecsSystem Spec
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