BSOD on HP Envy 14 Laptop 'IGDPMD64.SYS' Page_Fault_In_Nonpaged_Area

pwscott · 05 Oct 2013

Hi there. Have read all the post instructions I think and fully filled out my hardware profile of this HP Laptop.

Problem started suddenly where opening various programs including Firefox or the installer to update my Norton 360 to Premium will cause immediate BSOD with 'IGDPMD64.SYS' Page_Fault_In_Nonpaged_Area listed on the screen.

Have config'd PC to collect crash dump and used GrabAll to upload the one that was already there.

Have tried reinstalling what looks to be latest video driver from HP website, although it's kind of old....no help.
Just removed only Roxio program I saw...do not have Nero at all on this machine currently.

Also note that on bootup I get short (2) beeps that I never used to get.

Your help and guidance would be very much appreciated here.
THANKS! Let me know if you need any other info. Machine is kept very clean with Norton 360, SpyBot S&D and SuperAntiSpyware scans.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8817E276360
BCP2: 0000000000000000
BCP3: FFFFF88005BA6A18
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

pwscott · 05 Oct 2013

Adding re-post of GrabAll Logs in case missed something....after I uploaded the one named "pwscott" I got messages that other logs were created....so saved and renamed to "pwscott2" and uploaded below. Thanks.

pwscott · 05 Oct 2013

No suggestions guys??

I did go out and replace the 2GB DRAM and 4GB DRAM chips with 2 x 4GB chips so now have 8GB. Also reflashed current version of BIOS...same symptoms so far.