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Windows 7: Bsod while playing games. Error 0x000000d1

06 Oct 2013   #1
Au Jordan

WINDOWS 7 HOME PREMIUM 64-BIT
 
 
Bsod while playing games. Error 0x000000d1

Blue Screen of Death has been a problem since i first got my PC a few years ago. Haven't been able to successfully remove it after trying everything other people have said but still hasn't fixed the problem. BSOD occurs for me while playing games and then just doesn't stop when trying to turn my PC back on. I have bluescreenview to show someone who is willing to help me resolve the problem to show them what the problem is because i honestly don't know what else i can do.

Computer Specs
Operating System: Windows 7 Home Premium 64-bit
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
Memory: 8GB Ram
Graphics Card: AMD Radeon HD 6900 Series

Link shows bluescreenview program that detects the errors. Thanks for your concern


My System SpecsSystem Spec
.
06 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
06 Oct 2013   #3
Au Jordan

WINDOWS 7 HOME PREMIUM 64-BIT
 
 
hey i just linked the rar file.

i think i did it right
My System SpecsSystem Spec
.

06 Oct 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Network driver is failing ... but the driver is not old.

Try uninstalling AVG, at least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Update JMicron JMB36X Controller driver, from ftp://driver.jmicron.com.tw/SATA_Controller/Windows/.

Let us know the results.
_______________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800031f7123, fffff88007a4ce80, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800031f7123, Address of the instruction which caused the bugcheck
Arg3: fffff88007a4ce80, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!ExFreePoolWithTag+43
fffff800`031f7123 418b45f0        mov     eax,dword ptr [r13-10h]

CONTEXT:  fffff88007a4ce80 -- (.cxr 0xfffff88007a4ce80)
rax=0000000000000000 rbx=fffffa800946a410 rcx=ff7ff8a003d00810
rdx=0000000000000000 rsi=fffffa8006a633f0 rdi=0000000000000000
rip=fffff800031f7123 rsp=fffff88007a4d860 rbp=0000000000000001
 r8=0000000000000000  r9=fffff880009b3180 r10=fffffa8006a2d960
r11=fffffa80094ccd50 r12=0000000000000000 r13=ff7ff8a003d00810
r14=0000000005fdef00 r15=fffff8a003fbdd10
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
nt!ExFreePoolWithTag+0x43:
fffff800`031f7123 418b45f0        mov     eax,dword ptr [r13-10h] ds:002b:ff7ff8a0`03d00800=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  Skype.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff800031f7123

STACK_TEXT:  
fffff880`07a4d860 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExFreePoolWithTag+0x43


FOLLOWUP_IP: 
nt!ExFreePoolWithTag+43
fffff800`031f7123 418b45f0        mov     eax,dword ptr [r13-10h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ExFreePoolWithTag+43

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  51fb06cd

STACK_COMMAND:  .cxr 0xfffff88007a4ce80 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!ExFreePoolWithTag+43

BUCKET_ID:  X64_0x3B_nt!ExFreePoolWithTag+43

Followup: MachineOwner
---------
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88007671028, fffff88007670880, fffff800030cd9c7}

Probably caused by : memory_corruption ( nt!MiReferenceControlAreaForCacheManager+167 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff88007671028
Arg3: fffff88007670880
Arg4: fffff800030cd9c7

Debugging Details:
------------------


EXCEPTION_RECORD:  fffff88007671028 -- (.exr 0xfffff88007671028)
ExceptionAddress: fffff800030cd9c7 (nt!MiReferenceControlAreaForCacheManager+0x0000000000000167)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88007670880 -- (.cxr 0xfffff88007670880)
rax=fffffa800949e498 rbx=0000000000000001 rcx=ff7ffa8009479f18
rdx=0000000080000000 rsi=0000000000000000 rdi=fffffa800946a970
rip=fffff800030cd9c7 rsp=fffff88007671260 rbp=fffff80003254e80
 r8=0000000000000000  r9=fffff80003254e80 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210246
nt!MiReferenceControlAreaForCacheManager+0x167:
fffff800`030cd9c7 48894108        mov     qword ptr [rcx+8],rax ds:002b:ff7ffa80`09479f20=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  iexplore.exe

CURRENT_IRQL:  2

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003311100
GetUlongFromAddress: unable to read from fffff800033111c0
 ffffffffffffffff 

FOLLOWUP_IP: 
nt!MiReferenceControlAreaForCacheManager+167
fffff800`030cd9c7 48894108        mov     qword ptr [rcx+8],rax

FAULTING_IP: 
nt!MiReferenceControlAreaForCacheManager+167
fffff800`030cd9c7 48894108        mov     qword ptr [rcx+8],rax

BUGCHECK_STR:  0x24

LAST_CONTROL_TRANSFER:  from fffff800033d8ae0 to fffff800030cd9c7

STACK_TEXT:  
fffff880`07671260 fffff800`033d8ae0 : 00000000`00000001 00000000`00000080 00000000`08000000 fffffa80`09640500 : nt!MiReferenceControlAreaForCacheManager+0x167
fffff880`076712c0 fffff800`030f2336 : fffffa80`06e8f4e8 00000000`00000000 00000000`00000000 fffff880`07671528 : nt!MmCreateSection+0x520
fffff880`076714c0 fffff880`0122b4d8 : fffff8a0`00000000 00000000`00000000 fffff8a0`0b19f800 fffff880`0127d088 : nt!CcInitializeCacheMap+0x746
fffff880`076715a0 fffff880`0122d0b3 : fffffa80`09850010 fffff8a0`0b19f803 fffff880`076717a0 fffffa80`0971bc80 : Ntfs!NtfsCachedRead+0x88
fffff880`07671600 fffff880`0122d478 : fffffa80`06fd9ad0 fffffa80`09850010 fffff880`07671701 fffffa80`09640500 : Ntfs!NtfsCommonRead+0x19ea
fffff880`07671770 fffff880`01163bcf : fffffa80`09850368 fffffa80`09850010 fffffa80`096405a0 00000000`00000001 : Ntfs!NtfsFsdRead+0x1b8
fffff880`07671820 fffff880`011626df : fffffa80`07246de0 00000000`00000001 fffffa80`07246d00 fffffa80`09850010 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
fffff880`076718b0 fffff800`033e4a9b : 00000000`00000000 fffffa80`0971bc80 00000000`00000001 fffffa80`09850010 : fltmgr!FltpDispatch+0xcf
fffff880`07671910 fffff800`033c4783 : fffffa80`0971bc80 fffffa80`0971bc80 fffffa80`0971bc80 fffff800`03254e80 : nt!IopSynchronousServiceTail+0xfb
fffff880`07671980 fffff800`030d8e13 : 00000000`00000b14 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtReadFile+0x631
fffff880`07671a70 00000000`752f2e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`03a2edf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x752f2e09


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MiReferenceControlAreaForCacheManager+167

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  51fb06cd

STACK_COMMAND:  .cxr 0xfffff88007670880 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x24_nt!MiReferenceControlAreaForCacheManager+167

BUCKET_ID:  X64_0x24_nt!MiReferenceControlAreaForCacheManager+167

Followup: MachineOwner
---------
My System SpecsSystem Spec
06 Oct 2013   #5
Au Jordan

WINDOWS 7 HOME PREMIUM 64-BIT
 
 
JMicron JMB36X Controller driver

There is multiple files which one do i click on?
My System SpecsSystem Spec
06 Oct 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The driver? Obviously the latest WHQL.
My System SpecsSystem Spec
07 Oct 2013   #7
Au Jordan

WINDOWS 7 HOME PREMIUM 64-BIT
 
 

No signs of BSOD after a day of playing. Things to seem to be working well. Thanks a lot for the help arc, I really appreciate it.
My System SpecsSystem Spec
07 Oct 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Thats somehow a good news Let us know for any further issue
My System SpecsSystem Spec
08 Oct 2013   #9
Au Jordan

WINDOWS 7 HOME PREMIUM 64-BIT
 
 

BSOD crash just happened again . Any other solutions or ideas?
My System SpecsSystem Spec
08 Oct 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
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 Bsod while playing games. Error 0x000000d1




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