Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD on fresh install of Win7 on Dell laptop

07 Oct 2013   #1
AlexC95

Windows 7 Home Premium x64 SP1
 
 
BSOD on fresh install of Win7 on Dell laptop

Hi. I'm getting BSODs with KERNEL_DATA_INPAGE_ERROR frequently on a Dell XPS L702x Win 7 x64 Home Premium SP1 system that's been freshly formatted and the Windows re-installed. I've run the memory diagnostics and they find no errors. The chkdsk /f /r frequently finds errors and tries to fix them after each crash.

I've used the SF Diagnostics to generate the necessary information and attached the Zip file. Please help. I'm ready to trash the whole computer. Your help is much appreciated.


My System SpecsSystem Spec
.
07 Oct 2013   #2
fireberd

Windows 10 64 bit
 
 

Is the Dell diagnostics partition still on the hard drive? If it is run the Dell hardware diagnostics. F12 at power on will access a sub menu and one will be the diagnostics.

Also, I see a lot of Microsoft drivers in that report. Although Windows will install many drivers, the best ones are the Dell provided drivers. If you haven't done it, install all the available Dell drivers and see what that does, although with the hard drive errors, that may just be a defective hard drive.

Product Support for XPS 17 (L702x) | Dell US
My System SpecsSystem Spec
07 Oct 2013   #3
AlexC95

Windows 7 Home Premium x64 SP1
 
 

Hi fireberd. I've unfortunately blown away the Dell diagnostics partition. And the drivers are all the ones I could find on the Dell site; there was no resource DVD with the computer, so I downloaded all of them from Dell.

How can I verify that the HD is on its last leg? Thanks.
My System SpecsSystem Spec
.

07 Oct 2013   #4
fireberd

Windows 10 64 bit
 
 

The drive manufacturers usually have diagnostics available. Check the vendor for yours.

Dell also has some on-line diagnostics, check them out.

Dell PC Diagnostics | Dell US
My System SpecsSystem Spec
09 Oct 2013   #5
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by AlexC95 View Post
Hi. I'm getting BSODs with KERNEL_DATA_INPAGE_ERROR frequently on a Dell XPS L702x Win 7 x64 Home Premium SP1 system that's been freshly formatted and the Windows re-installed. I've run the memory diagnostics and they find no errors. The chkdsk /f /r frequently finds errors and tries to fix them after each crash.

I've used the SF Diagnostics to generate the necessary information and attached the Zip file. Please help. I'm ready to trash the whole computer. Your help is much appreciated.

Hi AlexC95,

Welcome to Seven forums.

Please let us know if you have performed a clean install. Check this tutorial for performing a clean install on the system:

Clean Install Windows 7

Please check this link below for performing the diagnostics on the system:

http://dell.to/18xQpRy

Also you can run online diagnostics if you can still boot the system:

http://dell.to/13X4Rq2

Quote:
KERNEL_LOG_FAILING_PROCESS: <NULL>

PROCESS_OBJECT: fffffa800a52d320

IMAGE_NAME: csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe
Check for infection by installing Malwarebytes, update, run a Full Scan - in Safe Mode with Networking if necessary.

Please remove any other antivirus or firewall installed on the system and ensure you have Microsoft Security Essentials with the Windows 7 Firewall for best performance.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
09 Oct 2013   #6
AlexC95

Windows 7 Home Premium x64 SP1
 
 

Thanks, Sandeep. Does it look like an infection? I ran the Malwarebytes and it didn't find anything. I'm ready to buy a new HD for the computer. Someone said it could be the memory.
My System SpecsSystem Spec
09 Oct 2013   #7
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by AlexC95 View Post
Thanks, Sandeep. Does it look like an infection? I ran the Malwarebytes and it didn't find anything. I'm ready to buy a new HD for the computer. Someone said it could be the memory.

Hi AlexC95,

Yes it could be an virus infection issue as I read some of the posts online indicating it. Have you performed the hardware diagnostics on the system as advised in the link below.

Kindly do not go ahead and purchase a replacement hardware untill and unless it is confirmed a hardware failure on the system.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
09 Oct 2013   #8
AlexC95

Windows 7 Home Premium x64 SP1
 
 

Thanks, Sandeep. I recently bought an external HD and let other people use it. Could an infection be on that? How do I check that for infections?

I tried running the Dell online diagnostics when the system did a BSOD. One weird thing lately is that the BSODs freeze and don't auto shutdown the computer.
My System SpecsSystem Spec
09 Oct 2013   #9
AlexC95

Windows 7 Home Premium x64 SP1
 
 

By the way, I tried to give you some reputation points but keep getting a message "You must spread some Reputation around before giving it to SandeepP again."
My System SpecsSystem Spec
09 Oct 2013   #10
AlexC95

Windows 7 Home Premium x64 SP1
 
 

I just ran the Dell online diagnostics and they failed on the hard drive SMART Short Self Test. It then recommended I buy a new HD: "Your hard drive is operating outside of normal parameters and should be replaced."
My System SpecsSystem Spec
Reply

 BSOD on fresh install of Win7 on Dell laptop




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD even after fresh install of Win7
Been getting this BSOD randomly. Thought was the vga card as computer would not wake up the next morning after being on all night. And computer would not POST once, only worked when took out vga card and used onboard video. I've since purchased and installed a new vga card. And reinstalled windows...
BSOD Help and Support
BSOD - Fresh install of Windows - DELL Diagnostics show hardware is ok
Getting a BSOD on a DELL XPS13 (L321X) after fresh install of Windows. I just replaced the MB with a new MB. DELL diagnostics show everything is okay. Windows 7 - Home Premium - 64 Bit Intel I7 - 2637M @ 1.7 4 GB onboard memory 120 GB SSD
BSOD Help and Support
BSOD Fresh Win7 Install - Brand new laptop - No AV installed
So I have a Dell XPS 17 laptop that is pretty much brand new (bought in June, pulled out of the box in September). First thing I did was download Windows 7 torrent. Wipe the drives and install it with the intentions of activating it using my OEM key. Everything installed fine all hardware was...
BSOD Help and Support
BSOD on a fresh install (win7 pro 64 bit)
I am getting plagued by BSoDs on a fresh (installed yesterday) install of windows 7 pro 64-bit. This is the second time that windows 7 was installed on this system. The first was also plagued by BSoDs any help would be greatly appreciated Is Windows 7 . . . - x86 (32-bit) or x64 ? ...
BSOD Help and Support
BSOD on fresh install of Win7
Well, I guess I wasn't as lucky as I thought. 5 days then boom. dump files attached. Dammit. :mad:
BSOD Help and Support
BSOD after fresh Win7 Install
I've been having random BSOD crashed for about a year now, since I assembled this machine. 3 or 4 different error codes, all of which pointed to memory issues from what I could find online. I performed a fresh install of Win7 a few nights ago, including a format of my HDD. 2 or 3 days later, the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App