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Windows 7: BSOD - Randomly often while Firefox is running

08 Oct 2013   #1
Isatin

Windows 7 Professional x64
 
 
BSOD - Randomly often while Firefox is running

Greetings,

I have set-up a new computer system and facing BSOD from time to time. I have not noticed a special program running except for Firefox, but that browser is running nearly at all times. I'll add the SF Diagnostic Tool Zip to this post.

Please tell me, if I need to add information.

And I'm not a native speaker nor able to speak english fluently, please excuse any errors.

Thank you,
kind regards

Isatin


My System SpecsSystem Spec
.
08 Oct 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum.

Bugcheeck F4 is a storage related error.
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Machine Name:
Kernel base = 0xfffff800`02067000 PsLoadedModuleList = 0xfffff800`022aa6d0
Debug session time: Tue Oct  8 23:22:31.707 2013 (UTC + 6:00)
System Uptime: 0 days 0:09:56.581
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800deac9e0, fffffa800deaccc0, fffff800023e30d0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Please do the following:
Code:
Modell	Samsung SSD 840 Series ATA Device
Quote   Quote: Originally Posted by writhziden View Post
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
------------
System File Checker ------------
Disk Check (Hard Drive)-----------
Number down start-up entries.-----------
Replace Avira with Security Essentials.

Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Note   Note
Do not start the trial version of MalwareBytes
You may also take a look at:
My System SpecsSystem Spec
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 BSOD - Randomly often while Firefox is running




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