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Windows 7: BSOD while playing Star Wars ToR, stop error code 0x0000001E

09 Oct 2013   #1
Vastiri

Windows 7 Ultimate x64
 
 
BSOD while playing Star Wars ToR, stop error code 0x0000001E

Hey everyone!

For the past few weeks that I've been playing Star Wars: The Old Republic, I've been getting BSOD's every time I play. I've noticed that it only happens when I'm playing SWToR. I tried to fix the error by reformatting my computer, which didn't help. I've run memtests, switching the RAM cards around, etc., again to no avail. Any information you guys could give me would be great, I'm really getting to my wits end here.

Thank you!


My System SpecsSystem Spec
.
09 Oct 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

There seems to be a problem with your Windows activation. Please post this report:
My System SpecsSystem Spec
09 Oct 2013   #3
Vastiri

Windows 7 Ultimate x64
 
 

Sure, here you go!

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {69EAE6D5-30BF-4F86-8E68-1895C0F295E2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{69EAE6D5-30BF-4F86-8E68-1895C0F295E2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-4032222799-1718066774-1247739271</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0301</Version><SMBIOSVersion major="2" minor="6"/><Date>20110916000000.000000+000</Date></BIOS><HWID>8FBA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600497-02-1033-7600.0000-2812013
Installation ID: 014043221215414521212973921941801115889640149821790165
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PMJBM
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 10/9/2013 10:55:20 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAQABAAAAAQABAAEAHKIoxXhHfOkaXZ53PlWsi7ziJP8ucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   ALASKA  A M I
  FACP   ALASKA  A M I
  HPET   ALASKA  A M I
  MCFG   ALASKA  A M I
  SSDT   AMICPU  PROC
  SLIC   HPQOEM  SLIC-MPC
My friend who helped me build my computer and installed all the software to get it running just got finished looking at my computer and he couldn't figure out any problems with it. I'm really hoping you can help me out otherwise I've run out of options.
My System SpecsSystem Spec
.

10 Oct 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installation is counterfeit
The Product Key in use is the infamous Lenovo Stolen Key - and has never been valid on ANY computer available to the public.

The notherboard is a retail one - which claims to have an HP SLIC table in the BIOS.

You need to reformat and reinstall with genuine media and Key. (there is no point attempting to 'fix' a hacked install)
My System SpecsSystem Spec
10 Oct 2013   #5
Vastiri

Windows 7 Ultimate x64
 
 

I knew it was a little weird when he told me he just had an extra copy of Windows 7 sitting around doing nothing. Could that be the reason for the blue screens?

Can I purchase and download an authentic Windows 7 online? If so, where can I find it?
My System SpecsSystem Spec
10 Oct 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Maybe not, but we need to work on genuine copy of windows to comply with the forum rules:
Windows 7 Help Forums - Forum Rules
4) No piracy or discussion of piracy allowed at all.

Windows 7 Home Premium - Buy and download from Microsoft Store - Microsoft Store
My System SpecsSystem Spec
10 Oct 2013   #7
Vastiri

Windows 7 Ultimate x64
 
 

Alright! I'll take care of this and I should be able to repost with an update by the end of the day! Thank you.
My System SpecsSystem Spec
10 Oct 2013   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by Vastiri View Post
I knew it was a little weird when he told me he just had an extra copy of Windows 7 sitting around doing nothing. Could that be the reason for the blue screens?

Can I purchase and download an authentic Windows 7 online? If so, where can I find it?
Genuine licenses for WIndows 7 are rare, already.
The ONLY place that you could ever legally buy Windows for download was Microsoft (if we exclude the various forms of subscription and Volume licenses)
They appear to no longer stock it.
My System SpecsSystem Spec
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 BSOD while playing Star Wars ToR, stop error code 0x0000001E




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